Blackwell Science‚ LtdOxford‚ UKFSTFood Service Technology1471-5732Blackwell Publishing Ltd‚ 20055••2334Original ArticleCulture and performanceT. Øgaard‚ S. Larsen & E. Marnburg Peer review Organizational culture and performance – evidence from the fast food restaurant industry Torvald Øgaard‚* Svein Larsen*† and Einar Marnburg* *The Norwegian School of Hotel Management‚ Stavanger University‚ Stavanger‚ Norway; †Department of Psychosocial Science‚ University of Bergen‚ Bergen‚ Norway Abstract
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“Organisations need strong leaders and a strong culture.” Discuss this statement in relation to how we understand and make sense of leadership and culture in the post-bureaucratic era. “A company’s culture is often buried so deeply inside rituals‚ assumptions‚ attitudes‚ and values that it becomes transparent to an organisation’s members only when‚ for some reason‚ it changes.” (Rob Goffee‚ 1952). A company needs a strong culture‚ or it will not be successful. “The culture” dictates how people
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Case study of organisation culture: Google Google‚ one of the world’s wealthiest and fastest growing companies‚ is often presented as a model of a ‘progressive’ organisation. What lessons can other businesses learn? The white paper on work in 2020‚ released by the Australian Human Resources Institute (AHRI) last month‚ contained a summary of aspects of Google’s culture‚ and drew some conclusions about its implications for other organisations. Established in 1998‚ Google now employs more
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Six Steps To Creating A Service Culture Creating a Service Culture is critical to your success. John Tschohl provides six proven steps that will help you build a service culture. (PRWEB) July 28‚ 2006 -- Creating a Service Culture is critical to your success. John Tschohl provides six proven steps that will help you build a service culture. “When every employee in an organization understands that taking care of a customer is the most important thing they can do‚ you have a service culture that
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Organisational Ethics Ethics is a system or code of moral standards of a particular person‚ group or profession. The operative word is ’system’. A ’system’ can be a set of facts‚ principles or rules arranged in an orderly form. When we make a decision we balance competing priorities‚ values and perceived obligations in order to make something better than it was. We can make things better by improving something good‚ making something less bad or reducing uncertainty. A good decision may not be
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Organisations & Management Every organisation will have a clear direction and objective which will determine a series of activities in orchestrating both inputs and outputs to realise its goals. For this to happen‚ there are various basic principles that apply for organisations and management. In order to compare and contrast these principles‚ we must first identify their different types of culture‚ structure and management styles. The following charts represent two different companies
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BANGALORE Stress and organisational citizenship behaviours in Indian business process outsourcing organisations Ajay K. Jain a‚*‚ Cary L. Cooper b a Department of Psychology and Behavioral Sciences‚ School of Business and Social Sciences‚ Aarhus University‚ 8000 Aarhus C‚ Denmark b Lancaster University Management School‚ Dean’s Suite‚ Lancaster University‚ Lancaster‚ LA1 4YW‚ United Kingdom Available online 23 August 2012 KEYWORDS Organisational stress; Organisational citizenship behaviours;
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in Business and Accountancy Unit 3: Organisations and Behaviour Edexcel BTEC Level 5 HND Business and Accountancy Unit 3 Assignment: Organisations and Behaviour Useful Websites: www.managementhelp.org www.mindtools.com www.businesslink.gov.uk www.12manage.com www.businessballs.com Section 1 Understanding the relationship between organisational structure and culture You will need to: compare and contrast different organisational structures and culture Here you need to briefly describe the
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onwards. The contributions of Questrom and Castagna were more on optimizing business operation while Mike Ullman and Theilmann were more on changing the organisational culture. Shortly after joining as chairman and CEO of JCP in December 2004‚ Mike Ullman along with his top management team took various initiatives to change the climate and culture of JCP from the rigid one into more flexible and democratic environment. The most notable among these were the “Winning Together” principles (WTP)‚ poster campaign
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Organizational Behaviour Part A-Essay 1.1 Compare and contrast different organizational structures and culture‚ such as the organisation structure and culture of BT and that of Ryanair. Organizational Structure defines how the position‚ power and responsibilities are allocated‚ controlled and coordinated‚ and how information streams between the different management levels. Many companies use a strong structure that lists all management positions and who is responsible for each task and
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