Have you ever call up to AirAsia customer service hotline? What do you think about the customer service hotline? For me‚ it’s totally a pain to call them up. Why is it so? I recently made a call to the customer service hotline to change my flight to a later date. First when I was connected‚ I get a recorded message that last 30 seconds which is not able to skip by pressing any number. After making the right way into speaking to a customer service representative‚ I was put on the line for more than
Premium Customer service English-language films
Journal of Adult Development‚ Vol. 11‚ No. 3‚ July 2004 ( C 2004) Division of Labor Among Lesbian and Heterosexual Parenting Couples: Correlates of Specialized Versus Shared Patterns Charlotte J. Patterson‚1‚2 Erin L. Sutfin‚1 and Megan Fulcher1 One of the central tasks that couples face in coparenting is the division of labor. In this study‚ we explored division of family labor among lesbian and heterosexual couples who were parenting 4 to 6 year-old children. Sixty-six families‚ half
Premium Family Mother Parent
Organizational Structure An organization is a social unit of people‚ systematically structured and managed to meet a need or to pursue collective goals on a continuing basis. All organizations have a management structure that determines relationships between functions and positions‚ and subdivides and delegates roles‚ responsibilities‚ and authority to carry out defined tasks. Therefore‚ in order to better manage the large amount of resources and assets organizations need to be in some sort of
Premium Organizational structure Management
1 Organization – AirAsia 3 1.1 Overview 3 1.2 Products and Services offered 4 1.3 Channels of distribution 4 1.4 Sales and Marketing 5 1.5 Organization Structure 7 1.6 Market Share 8 1.7 SWOT Analysis 9 2 IT for Managers 10 3 E-Business and E-Commerce 11 3.1 Uses of E-Commerce in AIR ASIA 11 3.2 Benefits of E-commerce to Air Asia 12 4 Data Management 13 5 Organizational ISs 15 6 Enterprise Systems 17 7 Management Decision Support 19 8 IT/IS for Competitive Advantage 20 8.1 Porter’s
Premium Airline Low-cost carrier Customer relationship management
The Disney Corporations organizational structure has five major divisions‚ Studio Entertainment‚ Parks and Resorts‚ Media Networks‚ Consumer Products‚ Interactive Media as well as the Company itself. Disney is a centralized company with a horizontal structure. It is led by the President‚ Chief Executive Officer and the Chairman of the Board. This centralized structure means that the Executives are responsible for‚ and have the greatest control‚ over the decisions that are made for the whole of the
Premium Management Corporate governance
Organisation Structure An organizational structure defines how job tasks are formally divided‚ grouped‚ and coordinated. (Robbins and Judge 2001). Managers need to address six key elements when they design their organization’s structure: work specialization‚ departmentalization‚ chain of command‚ span of control‚ centralization and decentralization‚ and formalization. Work Specialization Describes the degree to which activities in the organization are subdivided into separate jobs. The essence
Premium Management Organization
environment‚ Air Asia has reaped great benefit by applying low cost advantage in its business model. By the combination of technology advancement in its selling and marketing strategy and also strong recognition of various languages used by its world customers‚ AirAsia has successfully developed its business into a widely known best performance company in Southeast Asia airlines industry. Keyword：AirAsia‚ low cost carrier‚ web design‚ business model‚ strategy Analyzing Air Asia in Business
Premium Airline Low-cost carrier Southwest Airlines
AIR ASIA Company profile: Air Asia needs no introduction in ASEAN‚ where it is the leading low-cost carrier‚ connecting people and places across 132 routes‚ 40 of which are offered by no other airline. In 2010‚ the Group‚ which includes affiliates Air Asia Thailand and Air Asia Indonesia‚ reinforced its leadership position with two remarkable milestones: flying its 100 millionth guest and breaking the RM1 billion(ringgit) profit barrier. From an airline with two aircraft plying six routes in Malaysia
Premium Low-cost carrier Airline Southwest Airlines
Question 1 Discuss the growing demand for logistics. (10m) The reason for the rapid growth of the logistics industry can be attributed to the fact that a majority of the companies dealing in logistics operations target clients of medium size instead of targeting the stalwarts of the logistics industry. Nowadays‚ the advance IT technologies had make the internet retail or online shopping is growing rapidly and this will be an increasing source of demand for both large and smaller logistics units
Premium Low-cost carrier Airline
Organizational Structure: A Critical Factor for Organizational Effectiveness and Employee Satisfaction August 2007 Craig W. Fontaine‚ Ph.D. Northeastern University College of Business Administration Based on: C.W. Fontaine‚ How Organizational Structure Impacts Organizations. First Annual Conference on Organizational Effectiveness‚ Chicago‚ IL 2006 © 2007 Northeastern University Executive Summary “Organizational structure is perhaps the least understood and most under-appreciated
Premium Organizational structure