basis. All organizations have a management structure that determines relationships between functions and positions‚ and subdivides and delegates roles‚ responsibilities‚ and authority to carry out defined tasks. Organizations are open systems in that they affect and are affected by the environment beyond their boundaries. 1.2 MEANING OF ORGANIZATIONAL STUDY Organizational study is an effort towards understanding the organization‚ its policies‚ structure and methodology adopted. It gives us brief
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ensure they are not only competent and technically skilled but also oriented towards teamwork – able to trust their team‚ be comfortable solving problems collaboratively‚ and motivated to achieve collective outcomes. Third‚ not surprisingly‚ Toyota structures its works around teams. Every Toyota employee knows the adage “All of us are smarter than any of us”. Teams are used not only in production process but also at every level and in every function: in sales and marketing‚ in finance‚ in engineering
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www.wikipedia.com CHANGE MANAGEMENT =>what is organizational change? >What Is the Meaning of Organizational Change? Organizational change is about reviewing and modifying management structures and business processes. Small businesses must adapt to survive against bigger competitors and grow. However‚ success should not lead to complacency. To stay a step ahead of the competition‚ companies need to look for ways to do things more efficiently
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References: http://nightout-party.blogspot.in/2012/03/oberoi-hotels-resorts-rated-1-in-guest.html http://articles.timesofindia.indiatimes.com/keyword/oberoi-group/recent/2 http://www.vccircle.com/news/consumer/2013/08/05/oberoi-hotels%E2%80%99-parent-eih-posts-102-growth-revenue-116-increase-net-profit http://www.oberoihotels.com/special_offers.asp
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Introduction This essay argues and presents an insight into different aspects and styles of leadership. In this essay‚ we will be discussing in detail about “Transformational Leadership”‚ which i feel was the style of leadership which Dwight D. Eisenhower followed. I totally agree with the quotes‚ as “Leadership is a process by which an individual influences a group of individuals to achieve a common goal” (Northhouse‚ 2001). Dwight D. Eisenhower had a vision/ common goal to reduce the strains
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QUALITY IN HOTEL SERVICE: THE CASE OF THREE STAR HOTELS IN DA NANG VIETNAM *** ABSTRACT Nowadays‚ “service quality” is mentioned a lot when hoteliers and marketers discuss about how to improve a hotel’s competition capabilities. Many researchers figure out that customer use five dimensions to judge service quality of a hotel – tangibles‚ reliability‚ responsiveness‚ assurance‚ empathy. The gap between expected and perceived service is a measure of service quality. The fact that hotels and resorts
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PART A CHAPTER 1 INDUSTRY PROFILE History of Hotel Industry: A hotel is an establishment that provides paid lodging‚ usually on a short-term basis. Hotels often provide a number additional guest services such as restaurant‚ a swimming pool or childcare. Some hotel has conference services and meeting rooms and encourages groups to hold conventions and meeting at their location. Revenues of hotel and restaurant (H&R) industry in India during the financial year 2000-2011 was INR 804.32 billion
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THE MINISTRY OF CULTURE AND TOURISM OF AZERBAIJAN REPUBLIC AZERBAIJAN TOURISM INSTITUTE THE “HOTEL AND RESTARAUNT BUSINESS” DEPARTMENT The subject: “Tourism and Hotel business” Topic: “The hotel departments and their functions” COURSE WORK Specialization: Tourism and hotel management Faculty: Tourism and hospitality Course: 1 Student: Sara Racabli BAKU - 2014 Maintenance Enter................................................
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of quality and integrity. Starting with Cotton Trading‚ Hashoo Group of Companies today boasts the only chain of Five -Star Hotels in Pakistan namely The Pearl Continental Hotels chain and the Karachi Marriott and the Islamabad Marriott Hotels with presence in all the provincial capitals and the Federal Capital except one. Today‚ Hashoo Group of Companies besides hotel industry encompasses oil and gas exploration‚ mining‚ ceramics‚ pharmaceuticals‚ tourism and travel. It also has considerable investment
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SUBMITTED BY‚ DHANUSREE P ROLL NO : 19 MBA(IB) TOPIC How organisational behaviour is related to human resource management. INTRODUCTION In todays competitive world‚ companies have come to recognize that their employees are their most valuable asset. Their profitability and competitiveness depends critically
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