QUESTIONNAIRES A comparative study on customer satisfaction of after sale services provided by TVS and hero Honda workshop Dear Sir/Madam As a part of our course curriculam‚ I am conducting a study on the topic “A COMPARATIVE STUDY OF CUSTOMER SATISFACTION OF THE AFTER SALE SERVICE PROVIDED BY THE JOYSHREE INDIA PVT.LTD AND JAY BEE HONDA WORKSHOP IN GUWAHATI CITY”.You are requested to kindly extend your cooperation in filling this questionnaire which would enable me to attain the objectives
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History Honda Motorcycle & Scooter India Pvt. Ltd. (HMSI) is the 100% owned subsidiary of Honda Motor Company Ltd. Japan and is the only Honda in Indian Two-wheeler industry. It started Indian operations in May‚ 2001 at IMT Manesar‚ Haryana and has acquired over 12 Million customers in its 12th year of successful operations. During FY 2012-13‚ HMSI achieved record breaking sales of 27.54 lac units. HMSI is recognized as the fastest growing 2 wheeler company in India and is currently the 2nd largest
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Control Charts Control Charts are use to distinguishes between specialcause or common-cause of variation that is present in a process. There are two basic types of control charts:- Variables - Quantitative data (Measured) Attributes - Qualitative data (Counted) Variable Control Charts Use actual measurements for charting Types:- Average & Range charts Median & Range charts Average & Standard deviation charts Individual & Moving Range charts Run Charts Attribute
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SPRITE CHART: Shang China Setting: 1. China 2. Yangtze River 3. The seasonal monsoon winds that blow north from the Indian Ocean over Asia produce vast amounts of rainfall in the Himalayan Mountains and the Tibetan Plateau. Some of this water‚ along with rich sediments‚ flows across the Chinese Plain creating fertile farmland. The fertile areas of Eastern China are surrounded by deserts‚ vast steppes‚ high mountains and impassible jungles. 4. Tall hills helped keep out invaders. Fertile
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The 3 issues that are faced by Honda is the conflict between Toyota. Honda is the 1st company developed hybrid not the Toyota but by stubbornly sticking to a bare-bones system‚ it long a go lost its leadership to its number one Japanese rival. Honda is suffering at the very moment when its two main Japanese rivals are thriving. Toyota is getting a jolt of energy from Aiko Toyoda‚ scion of the founding family‚ while the ever-energetic Carlos Ghosn has made Nissan the leader in electric cars. Which
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EXECUTIVE SUMMARY The establishment of Honda Vietnam‚ which is a joint venture between Honda Group and a state-run company‚ has been considered a political move in the context that the Government wants to protect motorcycle market in Vietnam while still encouraging foreign investments in this sector. With a long – established reputation for quality‚ Honda quickly becomes the largest and most profitable producer in the world and Honda Vietnam is extension of Honda’s operation in this market
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organizational structure that is ultimately incorporated will be project-specific. The grantee may also ask the Vendor to provide cost estimates on a per-deliverable basis in the bid response. Project Plan Detailed Project Plan Within ____ business days of the orientation meeting described in Section [#X]‚ the Vendor will update the draft Project Plan from their proposal. For all project tasks‚ subtasks‚ and activities‚ the detailed plan will: Include a schedule and Gantt chart‚ milestones
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Page 3 Tack 1...........................................................................................................Page 3 1.1. Organisational culture and structure......................................................Page 3 Flat Structure.................................................................................................Page 3 Tall Structure.................................................................................................Page 4 Organizational Culture........
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to attain a desired result result. Control : To make a process behave the way we want it to behave. DRZ CONSULTANT 3 Key Concept K C t • construct control charts so that we can monitor important features of data over time whether some process is statistically stable (or within statistical control). 4 • use such charts to determine h h t t d t i DRZ CONSULTANT Key Concept K C t A common goal of many different methods of quality control is to Reduce variation in a product or
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I’m Dreaming of a White Honda “All dreams are worth chasing‚ all you have to do is keep moving towards them.” -Viola Davis Viola Davis’ quote was arguably one of the most inspirational moments of the 2017 Super Bowl. This Honda commercial featuring many famous people including Jimmy Kimmel and Tina Fey used these famous peoples’ yearbook pictures to help you develop emotions about the advertisement. Honda was implying that if you buy a Honda then it will help you accomplish your dreams. By using
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