1. What are the causes of stress to Phil’s life? Give evidence from the case to support your views. First one is work load stressor. It occurs when one work more hours. Phil worked six days a week and five of them were worked until eight or nine p.m. It was a very long working hours. Next one is task control stressor. Stress increases with responsibility. As Phil was a vice-president‚ he had to handle and manage the daily operation of the company. Also‚ because he was an important person‚ he
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BUS103 ORGANISATION BEHAVIOUR ASSIGNMENT 2 – GROUP-BASED ASSIGNMENT JANUARY 2011 SEMESTER GROUP MEMBERS: SONG ZHENYING JESLYN‚ PI NO. Y1073186 LIEW TAT ONN DEREK‚ PI NO M1115287. YEOW KIAN CHING PRINCE‚ PI NO. N1115682 Question 1a Attitude represents our own evaluation on how we feel about something that can be positive or negative. The main components of attitude are affect‚ behaviour and cognition. These three components are interlinked together
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MOTIVATION McShane et al. (McShane‚ et al.‚ 2010) describes motivation as “the forces within a person that affect his or her direction‚ intensity and persistence of voluntary behavior”. In this section‚ we will examine how strategies implemented by the Qantas leadership influences its employees’ motivation and morale. To assist with this analysis we have adopted two motivational theories that will illustrate the motivation issues arise within the Qantas workforce: 1. Herzberg’s 2-Factors
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Applying the Balanced Scorecard to Education DEMETRIUS KARATHANOS PATRICIA KARATHANOS Southeast Missouri State University Cape Girardeau‚ Missouri T he concept of the balanced scorecard (BSC) was first introduced by Robert S. Kaplan and David P. Norton (1992) in their now widely cited Harvard Business Review article‚ “The Balanced Scorecard—Measures that Drive Performance.” The widespread adoption and use of the BSC is well documented. For example‚ Kaplan and Norton (2001) reported that by
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B.Com PANJAB UNIVERSITY‚ CHANDIGARH Date-sheet for B.Com. 1st Year (General) ( Exam. Code 112 )‚ B.Com. 2nd(General) (Exam. Code 113) & 3rd Year (General) (Exam. Code 114) B .Com. 2nd (Honours) (Exam. Code 115) & 3rd Year (Honours) (Exam. Code 116) (FOR FULL SUBJECTS/ADDITIONAL SUBJECTS/IMPROVEMENT OF PERFORMANCE/MERCY CHANCE/ADDITIONAL CHANCE CANDIDATES) EXAMINATION COMMENCING W.E.F. 2ND APRIL‚ 2013 (THEORY EXAMINATIONS) TIME OF EXAMINATIONS: 2.00 p.m. to 5.15 p.m. (The candidates must be on their
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over the growth of the market that has been expected. Therefore‚ this essay will identify the management methods that Google and Apple employ as a tool to fight against each other in order to expand their market shares and will also explain the organisational and management concepts and theories that are related to each method. A Definition of Organisation Before discussing about managing methods and strategies of each company‚ we first should consider a company as an organisation and realise some
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Chapter 1: Business Model: is a framework for making money. It is the set of activities which a firm performs‚ how it performs them‚ and when it performs them so as to offer its customers benefits they want and to earn a profit. Components: Positions‚ Resources‚ Costs‚ Industry Factors = Profitability. Determinants of profitability: Industry factors: Competitive Forces: exerted by suppliers (is high – bargaining power over industry firm; extract high prices raising costs; lower quality supply)‚ customers
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are internal or external people who provide professional services in planning and leading changes in organizations. Internal change agents are individuals such as CEO or managers who are a member of the organization and they aware of the existing structure and problems and are assigned with the responsibility of implementing change programs. They have the advantage of existing relationships with clients and colleagues‚ which facilitate the process of collecting information and applying leverage. But
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Organisational and Financial characteristics of different types of Travel and Tourism organisations ~ Information Pack ~ Sophie Harpham ~ Contents Page ~ Page Organisational characteristics 4-5 Business structure and control 6 Business organisation 7 Documentation for business set up Financial characteristics 9 Distribution of profits 10-12 Sources of finance 12 Supplying products and services 12-13 Financial accountability 13 Inland revenue 13-14
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Theme 2: Competitive Environment of Organisations Competition and Business Strategy in Historical Perspective (2002) - P. Ghemawat (not really asked but gives background) Are You Sure You Have a Strategy? (2001) - D.C. Hambrick and J.W. Fredrickson How Competitive Forces Shape Strategy(1979) - M. Porter Profit Pools: A Fresh Look at Strategy (1998) - O. Gadiesh and J.L. Gilbert Getting Real about Virtual Commerce (1999) - P. Evans and T. Wurster Question 3 2010 In the
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