1.0) Introduction: Human Resource Management (HRM) is a functional approach of an organization to recruit‚ manage and provide effective guidelines to employees to achieve its organizational objectives. It involves process of recruiting‚ retention‚ training and development‚ motivation‚ administration and compensation. HRM aims to increase organizational effectiveness and achieve its goal by optimum utilization of its human resources. Recruiting‚ retaining and developing its high quality talent are
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1. What are the causes of stress to Phil’s life? Give evidence from the case to support your views. First one is work load stressor. It occurs when one work more hours. Phil worked six days a week and five of them were worked until eight or nine p.m. It was a very long working hours. Next one is task control stressor. Stress increases with responsibility. As Phil was a vice-president‚ he had to handle and manage the daily operation of the company. Also‚ because he was an important person‚ he
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BUS103 ORGANISATION BEHAVIOUR ASSIGNMENT 2 – GROUP-BASED ASSIGNMENT JANUARY 2011 SEMESTER GROUP MEMBERS: SONG ZHENYING JESLYN‚ PI NO. Y1073186 LIEW TAT ONN DEREK‚ PI NO M1115287. YEOW KIAN CHING PRINCE‚ PI NO. N1115682 Question 1a Attitude represents our own evaluation on how we feel about something that can be positive or negative. The main components of attitude are affect‚ behaviour and cognition. These three components are interlinked together
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MOTIVATION McShane et al. (McShane‚ et al.‚ 2010) describes motivation as “the forces within a person that affect his or her direction‚ intensity and persistence of voluntary behavior”. In this section‚ we will examine how strategies implemented by the Qantas leadership influences its employees’ motivation and morale. To assist with this analysis we have adopted two motivational theories that will illustrate the motivation issues arise within the Qantas workforce: 1. Herzberg’s 2-Factors
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and health issue. Their strongest priority is “making customers happy”. Product Maturity McDonald’s in is the mature stage of their product life cycle. All the competitors are known and established. This means that they go for more of a cost structure to have a cheap product while still maintaining the MacDonald’s quality. Because the franchise maintains the same product line they can focus on cutting costs. Product Development Process MacDonald’s uses product development teams to gather
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In order to understand McDonald’s structure and culture and why they continue to be the world’s largest restaurant chain we conducted a SWOT analysis that allowed us to consider every dimension involved in the business level and corporate level strategies. Our research indicated more viable strengths than weaknesses. Strengths such as brand recognition‚ steady growth in global markets‚ and strong leadership. McDonald’s has become part of America’s culture and now the same can be said for the global
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company that began with small beginnings‚ and a simple burger it now has expanded menu that includes healthy food. Currently‚ the McDonald name and its brand serves to approximately 64 million customers each day‚ in over 333‚000 local restaurants locations‚ in about 119 countries. II. Company History The McDonald name and history began in 1940 when Dick and Mac McDonald open their doors in San Bernardino‚ California to the public as “McDonald’s Barbeque Restaurant” and featured a large menu and car
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Applying the Balanced Scorecard to Education DEMETRIUS KARATHANOS PATRICIA KARATHANOS Southeast Missouri State University Cape Girardeau‚ Missouri T he concept of the balanced scorecard (BSC) was first introduced by Robert S. Kaplan and David P. Norton (1992) in their now widely cited Harvard Business Review article‚ “The Balanced Scorecard—Measures that Drive Performance.” The widespread adoption and use of the BSC is well documented. For example‚ Kaplan and Norton (2001) reported that by
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B.Com PANJAB UNIVERSITY‚ CHANDIGARH Date-sheet for B.Com. 1st Year (General) ( Exam. Code 112 )‚ B.Com. 2nd(General) (Exam. Code 113) & 3rd Year (General) (Exam. Code 114) B .Com. 2nd (Honours) (Exam. Code 115) & 3rd Year (Honours) (Exam. Code 116) (FOR FULL SUBJECTS/ADDITIONAL SUBJECTS/IMPROVEMENT OF PERFORMANCE/MERCY CHANCE/ADDITIONAL CHANCE CANDIDATES) EXAMINATION COMMENCING W.E.F. 2ND APRIL‚ 2013 (THEORY EXAMINATIONS) TIME OF EXAMINATIONS: 2.00 p.m. to 5.15 p.m. (The candidates must be on their
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over the growth of the market that has been expected. Therefore‚ this essay will identify the management methods that Google and Apple employ as a tool to fight against each other in order to expand their market shares and will also explain the organisational and management concepts and theories that are related to each method. A Definition of Organisation Before discussing about managing methods and strategies of each company‚ we first should consider a company as an organisation and realise some
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