Gap-model of service marketing will be fitted to the insurance industry of Bangladesh. I. INTRODUCTION The insurance services can be described as a product in the form of a written legal contract (the insurance document) plus a bundle of services associated with it. Services are activities and/or benefits that one party offers to the other and that services are necessarily intangible and do not result in the ownership of anything. Insurance service is different from other services‚ as it is
Premium Insurance Quality of service
Natural Disasters and the Decisions that Follow Q1: Insurance companies in the state of Florida earned record profits in 2006‚ suggesting that Nationwide’s decision to cancel policies in light of the calm hurricane seasons (in Florida) in 2005-2007 may have cost the company potential revenue and customer goodwill. Do you think Rommel’s quote about making a ’’sound business decision’’ reveals any perceptual or decision-making biases? Why or why not? Overconfidence bias is identified as ’’the
Premium Decision making Critical thinking Decision theory
Bachelor of Business (Incorporating Graduate Diploma in Business and Graduate Certificate in Business) Organisational Behaviour 466641 Summer School 2013-14 TABLE OF CONTENTS Item Description Page 1 Welcome to Organisational Behaviour 3 2 Teaching Team and Contact Details 3 3 Paper Information 3.1 Prerequisite requirements 3.2 Paper Aim 3.3 Learning Outcomes 3.4 Content 3 4 AUTonline Programme Organisation 4 5 Textbook 5 6 Daily
Premium Organization Occupational health psychology Organizational studies
TATA –KISAN SANSAR The journey of Tata Kisan Sansar can well be described in three phases: Phase 1: Tata Kisan Kendra as a retailer of Agri-inputs Phase 2: Repositioning of Tata Kisan Kendra to Tata Kisan Sansar thereby considering TKS as a ‘seed to produce’ business. Phase 3: TKS as a solutions provider that helps farmer enhance his productivity and an agent that changes the face of Indian farming. Tata Chemicals Limited had first started with the objective of providing agri inputs to the
Premium Value added Agriculture
could be defined as the ideas‚ principles‚ ethics‚ hypothesises‚ expectations‚ attitudes‚ beliefs‚ standards and norms within an organization (Kilmann et al.‚ 1985) It consists of: • The manner in which people interact during organizational services and procedures‚ and the language generally used. • The customs shared by employees all through the organization. • The leading values of an organisation. • The idea that directs the organization ’s principle towards employees and clients
Premium Organizational culture Organizational studies Organization
Tata Motors Profile Established in 1945‚ Tata Motors is India’s largest automobile company‚ with revenues of Rs 24‚000 crore (USD 5.5 billion) in 2005-06. The company began manufacturing commercial vehicles in 1954 with a 15-year collaboration agreement with Daimler Benz of Germany. It is the leader by far in commercial vehicles in each segment‚ and the second-largest in the passenger vehicles market with winning products in the compact‚ midsize and utility vehicle segments. The company is the
Premium Tata Motors Tata Group
basis. All organizations have a management structure that determines relationships between functions and positions‚ and subdivides and delegates roles‚ responsibilities‚ and authority to carry out defined tasks. Organizations are open systems in that they affect and are affected by the environment beyond their boundaries. 1.2 MEANING OF ORGANIZATIONAL STUDY Organizational study is an effort towards understanding the organization‚ its policies‚ structure and methodology adopted. It gives us brief
Premium Telephone company Mobile network operator Human resources
Organisational change: can an organisational culture be changed? Despite its ordered and steady foundation‚ organisational culture can be changed if it is guided by a comprehensive strategy. An organisations culture is founded by relatively stable characteristics‚ based deeply on values that are enforced by organisational practices. However‚ an organisational culture can be changed. This essay will aim to establish this and explain the measures which are involved in changing an organisational
Premium Management Organizational culture Culture
MGT210 - Organisational Behaviour Assessment 1B Written Account of Organisational Observation Submitted By: Ambarish Bilas Pant Student ID: 11487208 Date: 30th August 2013 Jacksons on George (JOG) is one of the most exciting and vibrant bar at the gateway of The Rocks and Circular Quay. It features five bars across four levels and exceptional food‚ wine‚ beer and delicious cocktails. It opens around the clock‚ seven days a week. The exceptional food offered in the menu is a tasty
Premium
Case: Fiat’s Strategic Alliance with Tata. IB-Sec A &C. Please use the following questions as guideline to prepare the case: (Follow instructions in outline except those mentioned below.. 1. Given that‚ Fiat existed and operated in India for long why did it decide to form a strategic alliance with Tata? * Frequent bottlenecks with earlier smaller JV partner(premier) * felt the need for bigger player- with financial and management compatibility * Long term approach
Premium Term Time General Motors