Journal of Case Research Volume II Issue 02 Communicating in a Crisis and the Role of a Business Leader: The Case of Jet Airways Payal Mehra1 Jet Airways: Background Jet Airways (India) Private Limited was a reputed private airline in India with an average fleet age of 4.45 years. Jet flew to 63 destinations spanning the length and breadth of India and beyond‚ including New York (both JFK and Newark)‚ Toronto‚ Brussels‚ London (Heathrow)‚ Hong Kong‚ Singapore‚ Kuala Lumpur‚ Colombo
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In a relatively short time‚ Qatar Airways has grown to over 120 destinations worldwide‚ offering unmatched levels of service excellence that have helped excel the award-winning carrier to become best in the world. Voted Airline of the Year 2011 and in 2012 in the prestigious Skytrax industry audit‚ Qatar Airways has won the confidence of the travelling public. Travel by air has reached the point where it has been taken for granted in all corners of the globe. With a larger number of passengers
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Factors affecting motivation in public organizations Project Report Factors affecting motivation in public organizations Project Report Motivation in Public Organisations _________________________________________________________________________________ Abstract Motivation is known as important as other factors for achieving the organisational goals. The high motivation led the employees to the extreme commitment with the organisation goals. Similarly high employee motivation leads to greater employee
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The British Imperialism had a positive impact on India. When they had conquered India in 1858‚ India was not subjected to the influences of the western world‚ except for trade with the Greeks. THey ruled through the East India Company. The British did not do much for Indian Economy. In fact‚ taxes were raised and famine was the aftereffects of it. In the earth 19th century‚ the British encouraged agriculture‚ which decreased nomads and pastors. The British took up a logging operation that made most
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1) Assess the role of political factors encouraging agricultural change. Political factors in many countries have a significant impact on agricultural change. The main political factor would be in the form of subsidies‚ reforms and policies. Many countries like the USA are granting large subsidies to their agricultural sector. The USA and other developed nations have a plan to produce more and export more. By doing this‚ the countries are establishing themselves in the international market
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Customer Relationship Management In AIRWAYS Introduction Customer Relationship Management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. The work of CRM involves focusing on service-automated processes‚ information gathering and processing‚ and integration and automating various customer-serving processes in a company. CRM software is used to support these processes; information about customer and customer interactions
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right that fashion‚ music‚ and intelligence (show throughout literature) are shown as the world’s most spontaneous topics the world focuses on. Literature “Nineteenth century England is what most historians call the Victorian age‚ which is how British literature got started. It was during the Victorian age that people began to learn how to read and write. "In 1837 about half of the adult male population could read and write; by the end of the century‚ literacy was almost universal." (Abrams) The
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Change blindness is a strange phenomenon which occurs when a visual change in the environment goes unnoticed by the observer‚ even if the change is large or obvious. This can be particularly dangerous in times when vision and ability to react to changes around us is imperative to our safety‚ such as when driving. An occurrence of change blindness while driving could cause an accident if it is not detected fast enough. There are many contributors to detection of change which have been studied by previous
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The impact of British Administration on Hindu Law: When the East India Company established their business in Indian subcontinent they were not aware about the laws of that area. As a result they faced problems in the administration levels. The main concern of the administrators of East India Company‚ Hastings and also his immediate successors‚ was to ensure maximum amount of land revenue along with the introduction of a judicial administration of both civil and criminal‚ which would command the
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can be sufficiently addressed. The ABCDE mnemonic is used to assess the condition of the patient. The patient is assessed as follows: A – Airway B – Breathing C – Circulation D – Disability E – Exposure. When assessing the airway‚ EMS personnel should look for the rise and fall of the chest. If the chest does not rise and fall consistent with a good airway and normal breathing‚ then EMS personnel must check for breath sounds by auscultation‚ which can indicate that the patient is breathing. It
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