Organizational Behavior and Communication Paper Evelyn Smith COM 530 October 8‚ 2010 Organizational Behavior and Communication Paper This paper discusses the culture of the American Red Cross‚ noting whether the organization’s values align with espoused or enacted values. Also covered will be to what extent is communication in the American Red Cross determined by its organizations culture. Communication plays a fundamental role in perception and organizational
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Case 5.2 Southwest Airlines Corporation Problem formulation This case discusses the American based airline company Southwest Airline’s strategy and seeks to evaluate the basis on which Southwest builds its competitive advantage. Secondly‚ an analysis of Southwest´s control systems and what function they fill towards enabling the execution of their strategy. Arguments Southwest Airlines Corporation business strategy revolves around a cost-cum strategy. What this means is that their primary goal
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First of all‚ there is no paperwork of ticket reservation and collection procedure; a ticket gives out in under 20 seconds by automatic ticket dispensers which can process a credit card‚ this can subtracts commission to hair a travel agent‚ and save paper and printing expending. Second‚ SWA using only of Boeing 737s and just offers coach seats and does not offer in-flight meals. Boeing 737 just has four versions of that spares and maintenance routines; thus‚ it can be standardized‚ cutting down still
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assigned the task of comparing 2 different airlines‚ one being a full service carrier and the other being a lost cost carrier‚ from United States of America‚ namely the Delta Airlines and South West Airlines. The points of comparison were market strategies‚ financial benefits‚ load factors‚ contrasting yield‚ revenues and passenger/cargo loads. The analysis was done on the business model and a long term strategy. Through this it would be known that which airline is performing better than the other. The
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According to Smith (2004)‚ Kelleher and King founded Southwest Airlines in 1971. Their intention was to provide what is described as a frequent‚ low-cost airline service in busy markets‚ no more than 500 miles‚ with its first flight between Dallas and San Antonio. Smith (2004) stated that approximately nine years after Southwest Airlines’ inception‚ it decided to adopt a particular mission statement. This particular mission statement is found on its website‚ emphasizes the highest quality of customer
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_______________________________________________________________ 28 October 2014 ProQuest Table of contents 1. Southwest Airlines Renovates Benefits System........................................................................................... 1 28 October 2014 ii ProQuest Document 1 of 1 Southwest Airlines Renovates Benefits System Author: Hitchcock‚ Joy E ProQuest document link Abstract: When Southwest Airlines was founded in 1971‚ company executives decided it had to be different if they wanted to set
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Southwest Airlines Company Financial Analysis Five Year Financial Overview Southwest Airlines Co. | 2012 | 2011 | 2010 | 2009 | 2008 | Revenues | Not Available | $15‚658.00 M | $12‚104.00 M | $10‚350.00 M | $11‚023.00 M | Stock Price | Not Available | $8.56 | $12.98 | $11.43 | $8.62 | Profit Margin | Not Available | 1.14% | 3.79% | .96% | 1.61% | Net Income | | $178.00 M | $459.00 M | $99.00 M | $178.00 M | Employees | Not Available | 45‚392 | 34‚901 | 34‚726 | 35‚499 |
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Malaysian National Airline‚ provides a totally different type of service in line with the nation’s aspirations to benefit all citizens and worldwide travellers. Such service takes the form of a no frills - low airfares flight offering‚ 40%-60% lower than what is currently offered in this part of Asia. The story of emergence of AirAsia is similar to Ryanair‚ since both carriers underwent a remarkable transformation from a money-losing regional operator to a profitable‚ low cost airline. AirAsia
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In Wilson v. Southwest Airlines Company case‚ a male sued the airline after he was not hired as a flight attendant‚ because he was male. Southwest argued that allowing only females to be flight attendants was a BFOQ. The airline claimed that maintenance of its female-only hiring policy is crucial to be financially successful. Bona fide occupational qualification (BFOQ) is legalized discrimination‚ and available only on rare occasions‚ when the employer is able to prove that the ground for choosing
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leader‚ marketing is a part of the business. Because there are many ways to fulfill the needs of the customer‚ a straight-forward approach is to consider the four "Ps" of the marketing mix. This paper will examine the marketing mix and give examples of the marketing mix as it pertains to Southwest Airlines. The four elements of the marketing mix are product‚ place‚ promotion and price. Product is the good or service sold to satisfy a customer’s needs. Place involves all of the decisions required
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