120 Business Intelligence Journal July ORGANISATIONAL COMMUNICATION: A CASE STUDY By Thomas A. Booth Introduction The organization chosen for this case study on organizational communication is a small political activists’ organization for which the writer of this paper once volunteered. The organizational communication problem encountered was that the volunteer supervisor did not have projects ready during the scheduled volunteer time slots‚ and despite a thorough interview process
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COMMUNICATION Communication is the bridge of meaning between individuals. It refers to the process of transfer of information from one person to the other. In other words‚ it is a process by which people share the information or message with an intension to create an understanding in the mind of others. BARRIERS TO EFFECTIVE COMMUNICATION Obstructions or barriers impede the flow of communication. Barriers are classified into‚ 1. Semantic barriers 2. Emotional /Psychological barriers
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Communication Barriers Business Communication Barriers • Hindrances in the communication process. • Effect on message/ Distortion: – Clarity – Accuracy – Effectiveness Your own footer Learning Points 1 2 3 4 5 6 7 Meaning Barriers Organizational Barriers Organizational Barriers Individual Barriers Channel and Media Barriers Eco‚ Geo & Temp Barriers Technological Barriers Interpersonal Barriers Meaning Barriers • Semantic barriers. • Different meanings assigned to one
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Barriers to Communication Categorization of Barriers Semantic Organizational Inter-personal Individual Cross- cultural (Geographic) Physical / channel / and media Technological Semantic Barriers Science of meaning - Phonetics science of sound. Semantics – coding /decoding • Similar Pronunciation but multiple meaning. • Badly expressed message – incoherence‚ poor sentence structuring and jargons • Wrong interpretation - Pandit‚ raja / Rajah • Unqualified assumption by sender
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Communication Communication is a complex process wherein information is shared between individuals through a common system of symbols‚ signs‚ and behaviour expressing feelings‚ ideas‚ views‚ opinions‚ etc. People communicate to satisfy needs. The main purpose of communication is to help people feel good about themselves and about their friends‚ groups‚ and organizations. For the communication to succeed there must be a transmission of thoughts‚ ideas and feelings from one mind to another
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Barriers to Effective Communication Paper Communication enables human beings to interact in a meaningful way. It is hence a vital component of coming up with the meanings of situations so as to derive the intended conclusions (Golden‚ 2009). The process of communication and its components‚ the difference between hearing and listening as well as the formal and informal channels of communication in the criminal justice organizations will be discussed in this paper. This paper will also discuss the
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OF COMMUNICATION ON ORGANISATIONAL GOAL ATTAINMENT (A CASE STUDY ON DE UNITED FOOD INDUSTRIES LIMITED‚ NIGERIA) | | INTRODUCTION In the 1960’s organizational communication shifted its primary focus from the applied aspect of communication in the organization‚ which involved mainly writing‚ speaking and persuasion to the broader role of communication in areas
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Effective communication is an important facet and skills are essential in all spheres of life. Communication is effective when the stimulus as initiated and intended by the sender‚ or source‚ corresponds closely to the stimulus as it is perceived and responded to by the receiver” (Tubbs and Moss‚ 2006)‚ state .In nursing‚ every day we have to face to face with patient‚ we communicate with different people and different patients‚ so we must endeavour to give effective communication and also an
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Communication barriers Communication is the key factor in the success of any organization. When it comes to effective communication‚ there are certain barriers that every organization faces. People often feel that communication is as easy and simple as it sounds. No doubt‚ but what makes it complex‚ difficult and frustrating are the barriers that come in its way. Here are a few of the most commonly-found barriers in communication in an organization: 1. Perceptual Barriers: The most common problem
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Overcoming Barriers to Communication Barriers Physical Barriers Psychological Barriers Semantic Barriers Organizational Barriers Interpersonal Barriers Methods to Overcome Barriers Make suitable seating arrangement. Ensure audibility and visibility. Minimize visual and aural distractions. Provide environmental comfort. Proper Posture. Plan and clarify ideas and opinions. Collate ideas or suggestions of others. Support
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