CONFLICT MANAGEMENT IN AN ORGANIZATION (A CASE STUDY OF UNIBANK GHANA LIMITED-ADUM) KWESI OPPONG-ADJEI ELIZABETH ASAFU-ADJAYE PRISCILLA ENYONAM KRAKAH JACQUELINE BEAUTY NYAAKU AMA KYEREWAA AMA TWUMWAA ANTWI A PROJECT WORK SUMITTED TO THE DEPARTMENT OFBUSINESS STUDIES IN PARTIAL FULFILMENT OF THEREQUIREMENT FOR THE AWARD OF THE BACHELOR OFBUSINESS ADMINISTRATION DEGREE(HUMAN RESOURCE MANAGEMENT) MAY‚ 2013 i STATEMENT OF AUTHENTICITY We Have Read The University Regulations Relating To Plagiarism
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satisfaction‚ forming a stunt consulting team‚ and alleviating stress felt by the support crewmembers. Celsey hired the Dream Teamworks to come in and assist with identifying the causes of low satisfaction and improving job satisfaction. As an organizational psychologist for Dream Teamworks I will assist Celsey as we tackle this issue. In part two of this paper I will discuss what theory/theories of employee motivation that could have been used to increase productivity and how the knowledge of
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Organizational Behaviour “Organizational Behaviour (OB) is the study and application of knowledge about how people‚ individuals‚ and groups act in organizations.”(www.nwlink.com) “Organizational behavior is the systematic actions and attitudes‚ which people demonstrate within organizations‚ research.” (S. Robbins‚ P.) “Organisational Behaviour is a misnomer. It is not the study how organizations behave‚ but rather the study of individual behaviour setting.” (http://www.referenceforbusiness
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Executive Summary Conflicts are inescapable in an organization. However‚ conflicts can be used as motivators for healthy change. In today’s environment‚ several factors create competition; they may be differing departmental objectives‚ individual objectives‚ and competition for use of resources or differing viewpoints. These have to be integrated and exploited efficiently to achieve organizational objectives. A manager should be able to see emerging conflicts and take appropriate pre-emptive
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Organizational Change and Development Chapter 12 ORGANIZATIONAL CHANGE AND DEVELOPMENT Introduction Change is a constant‚ a thread woven into the fabric of our personal and professional lives. Change occurs within our world and beyond -- in national and international events‚ in the physical environment‚ in the way organizations are structured and conduct their business‚ in political and socioeconomic problems and solutions‚ and in societal norms and values. As the world becomes more complex
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CONFLICT: BASIC CONCEPT The word conflict has been derived from the Latin word ‘Confligere’; which means to Strike or attack altogether. In the present world‚ there are conflicts found everywhere. Each conflict has a reason behind it. these conflicts usually occur when two or more individuals or groups feel they have irreconcilable differences‚ or they feel that there needs‚ interests or wants are threatened by the existence of the other groups demands. Hence clashes become inevitable. People
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Organizational metaphor. People’s behavior makes sense if you think about it in terms of their goals‚ needs‚ and motives (Thomas Mann quotes). What is a metaphor? Metaphor (met-uh-fawr‚ -fer) a figure of speech in which a term or phrase is applied to something to which it is not literally applicable in order to suggest a resemblance. In organizational behaviour‚ the metaphors help people understand all we need to know about an organization. Gareth Morgan proposed near in 80´s‚ the eight
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CHAPTER 1 What Is Organization Development? Think for a moment about the organizations to which you belong. You probably have many to name‚ such as the company where you work‚ a school‚ perhaps a volunteer organization‚ or a reading group. You are undoubtedly influenced by many other organizations in your life‚ such as a health care organization like a doctor’s office or hospital‚ a church group‚ a child’s school‚ a bank‚ or the local city council or state government. Using an expansive definition
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Chapter 2 The Role of Ethics in Decision Making 1. Contemporary Business Ethics a. Ethics and Society- our diverse society formed from many ethnic backgrounds‚ races‚ and religions resulting in few shared ethical values to guide behavior a.i. Public Education and Family Structure- decline in public education and family structure as sources for ethical teaching a.ii. Economic Interdependence- increasing economic interdependence promotes concerns about business ethics a.iii. News Media and the
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JFT2 Task 1 A1 The two motivational theories the board members Bill Bailey and Scott Parker should employ to motivate and support or oppose the merger between the Utah Symphony and the Utah Opera are McClelland’s Need Theory and Adam’s Equity Theory. Bill Bailey the highest ranking officer as chairman of the Utah Opera board is tasked with conducting business in an orderly fashion. As chairman‚ it is Bill’s job to lead the other board members from varying points of view or decisions to making
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