Absolutely‚ Positively Operations Research: The Federal Express Story RICHARD O . MASON Edwin L. COX school of Business Southern Methodist University Dallas‚ Texas 75275 JAMES L . M C K E N N E Y Harvard Business School Soldiers Field Boston‚ Massachusetts 02163 216 west miton Drive Bolder Creek‚ California 95006 School of Business Administration University of Western Ontario London‚ Ontario N6A 3K7 Canada WALTER CARLSON DUNCAN COPELAND Federal Express Corporation has used operations
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Financial Analysis for FedEx Corporation EXECUTIVE SUMMARY The modern air/ground express industry was pioneered with the founding of Federal Express in 1971; the corporation was created in 1998 as FDX Corporation and became FedEx Corporation in January 2000 (FedEx‚ 2013). FedEx provides customers and businesses worldwide with a broad portfolio of transportation‚ e-commerce and business services‚ offering integrated business applications through operating companies competing
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UV2561 Rev. Sept. 7‚ 2011 FEDEX CORP. VERSUS UNITED PARCEL SERVICE OF AMERICA‚ INC.: WHO WILL DELIVER RETURNS FROM CHINA? On April 17‚ 2006‚ the International Air Cargo Association hosted its first-ever meeting in China. The location could not have been more appropriate. China was shaping up to be the world’s most significant market for air cargo‚ and Yan Yuanyuan‚ director general of China’s General Administration of Civil Aviation‚ had just announced that China would be opening up its
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1.2.1.29 Organisational Culture. This sub-category describes how an organisation develops a culture and supports behaviours which are consistent with its values‚ and encourage achievement of organisational objectives. Most of the studies which addressed this issue focused on manufacturing companies. For example‚ Harber et al. (1993a) studied a large business enterprise within the electronics industry. They found TQM to be an excellent program to bring about massive change in both social and technological
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Factors The only constant in the high-velocity world of express shipping is change. FedEx and its competitors wage an unrelenting battle to offer customers more delivery options‚ at lower cost‚ with greater convenience and reliability. The boom in e-business‚ home shopping networks‚ and mail-order catalogs for manufacturing has created exciting new opportunities for FedEx. No longer just an overnight package shipper‚ FedEx is a full-service logistics provider‚ planning the flow of goods and information
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CONTINUOUS IMPROVEMENT STRATEGY JULY 2012 BIS Continuous Improvement Strategy Contents BIS Continuous Improvement Strategy ........................................................................................ 3 Why Continuous Improvement?.................................................................................................... 3 Continuous Improvement has been at the heart of a number of key areas of work.................. 4 Developing customer focus..................
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Knowledge Management and Organizational Culture: Toward a broader perspective on how organizational culture impacts knowledge management. The words knowledge and management are two extremely broad concepts when separated. When the two words come together‚ it speaks of an idea that strives to organize information in a way that produces an advantage for an organization. While anyone would think that harnessing the knowledge of an organization is a positive thing to do‚ there are many who do not
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Cross’ unwavering commitment to members of the U.S. military‚ its veterans and their families continues to grow and develop more than a century after Clara Barton first recruited nurses to support the U.S. Army” (American Red Cross‚ 2014). The culture of the organization is very traditional. The structure of the ARC is of corporate governance. “The governing body of the American Red Cross is the Board of Governors‚ which has all powers of governing and directing‚ and of overseeing the management
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to stay ahead‚ we go beyond FedEx Annual Report 2012 “I wIll make every Fedex experIence outstandIng.” — The Purple Promise When the going gets tough‚ FedEx shows the spirit and determination that have always set us apart. FY12 was a year of challenges marked by economic and political disruptions and lagging growth around the globe. To stay ahead‚ we go beyond — in the way we manage our business‚ deliver the quality service our customers expect and create solutions for a more sustainable
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FedEx Corporation A Strategic Marketing Analysis Student Number: 1324449 Word Count: 2000 words Pages: 16 (including cover) 1324449 MMS Assignment Executive Summary Every generation expects easier access to more of what the world has to offer; more products and services‚ more information and ideas‚ more people and places. Today‚ a number of companies‚ FedEx Express‚ FedEx Ground‚ FedEx Freight‚ FedEx Kinko’s Office and Print Services‚ FedEx Custom Critical‚ FedEx Trade Network
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