The Geographic Grid Ptolemy‚ a Roman mathematician‚ created the geographic grid. This grid is a system of invisible lines that span the globe. The grid has been used for over 2‚000 years as a reference for finding the location of a fixed position on Earth. There are certain components that make up the grid. Meridians run vertically and come together at the north and south poles. The center meridian‚ the Prime Meridian‚ divides the earth into eastern and western hemispheres. Parallels run horizontally
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BSBCUS403B IMPLEMENT CUSTOMER SERVICE STANDARDS ASSESSMENT 2: REPORT According to the survey recently performed on ABC Bank‚ it has been found that there has been a big decrease in the number of customers over the past six months. This is due to poor customer service. Therefore‚ Peter Sellers‚ as the Manager of the bank‚ needs to confirm the same and make a report about the issue as soon as possible. In order for Peter to be able to identify the customer service satisfaction or problems
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Explain the importance of customer satisfaction in service organisations The aim of this essay is to explain the importance of customer satisfaction in service organisations. Clear meaning of the customer satisfaction has been provided along with the causes and results from the effective implementation. J. Heskett ’s "service-profit chain" model has been used in order to understand the relationships between profitability of a service organisation with customer satisfaction and loyalty and the outcomes
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paper. Plastics are now universally recognised by automobile manufacturers not only as a key to achieving an improved fuel/performance ratio by replacing metal for interior body components but also as a solution to many of their manufacturing‚ design‚ styling‚ and cost problems. The diversity of properties offered by plastics materials in general &‚ in particular‚ by the more recently developed composite materials makes them more useful & attractive to engineers. Also we can see the growth
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According to Jones (2004)‚ organizational theory is the function of a company on how it operates in the environment (self impact) and how the environment affects their operational agenda. In my opinion‚ this correlates to the law of cause and effect. The organizational design and change indicates the how/why various means are chosen‚ which assist in managing the structure and culture to control activities to achieve its goals. Change process occurs when an organization attempts to move from its
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providing services to the customer In the process of providing services to the customer where many unethical practices occur‚ misrepresentation and over persuasion are the most common practice It also occur in 4 major areas a) While providing service to the customer b) How members of a business organization fulfil their duties and responsibilities c) How competitors treat each other d) Providing a price fair to the manufacturer‚ seller and buyer. Problems in providing services Production
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referred and a cold call based on research (Q2) According to the lecture on Product Attribute Design‚ the “product test market” portion of the Career Cycle involves: Correct Answer: Getting your first job (Q3) Which of the following terms BEST fits the following definition by Anders Ericsson: "an action or practice designed to improve specific parts of a performance”? Correct Answer: deliberate practice Q4 According to the lecture on Product Attribute Design‚ which of the following
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Report On Possible Improvements To Customer Service 1. Why it is important to improve what is offered It is important to improve what is offered in a business as it will keep current customers satisfied and maintain existing customers. It is also important to remain competitive in the current climate and not to lose customers to competitors. Through improving what is offered the business will expand and gain new customers through good reputation‚ and good reputation should reduce the number of
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Paper # 2 Ford Hybrid 09/13/2012 Abstract Which stages of the project life cycle are evident in the case study? Did Martens select the right two project managers in Patil and Wright? What are toughest challenges faced by the project manger’ during a high visability and high risk project? Would you like to have been involved with the Ford Escape Hybrid project? Paper # 2: Ford Hybrid The Ford Escape Hybrid program was the midterm step of the company’s steps of sustainability. The
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LEADER ADEPT AT CREATING INTEGRATED STRATEGIES TO DEVELOP NEW/EXISTING CUSTOMER SALES‚ BRAND/PRODUCT EVOLUTION AND MEDIA ENDORSEMENT. STRONG AND PERSUASIVE INTERPERSONAL SKILLS. PROVEN ACADEMIC RECORD OF DEVELOPING PROCEDURES‚ SERVICE STANDARDS AND OPERATIONAL POLICIES‚ PLANNING & IMPLEMENTING EFFECTIVE CONTROL MEASURES. PROACTIVE AND SMART PLANNER WITH EXPERTISE IN STRATEGIC PLANNING‚ DATA ANALYTICS‚ BUSINESS ANALYSIS‚ PRODUCT MANAGEMENT‚ SOFTWARE MARKETING AND BUDGET PLANNING. AREAS OF EXPERTISE
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