EMG 20 Case Study No. 1 McDonald’s: Serving Fast Food around the World Ray Kroc opened the first McDonald’s restaurant in 1955 in the United States. He offered a limited menu of high quality; moderately priced food served fast spotless surroundings. McDonald’s QSC&V (quality‚ service‚ cleanliness‚ and value) was a hit. The chain expanded into every state in the nation. By 1983 it had more than 6‚000 restaurants in the United States‚ and by 1995 it had more than 18‚000 restaurants in 89 countries
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Choose an advertisement of your choice and write your comments according to the following guidelines: 1. What is the main message of the advertisement? (20 marks) The main message of the advertisement is to maintain sales by as follow:- a) To introduce a new product like the Bubur Ayam McD (McDonald’s Chicken Porridge) . b)To announce the modification of the product package like the change of the price by using the McDonald’s coupon and the special offer available during the festival season
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Corporate identity is the most significant element to create and strengthen a company’s industrial presence among the competitors. Corporate identity helps a company to establish a name in the consumer’s mind and communicate its image to the target group from the shortest way. While exposing the positive sides among the competitors‚ it presents the first sights about the qualifications like quality‚ trust and stability. If an organization is ruled by the principles rather than the managers or in
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line 1 2 3 4 5 |Customer Satisfaction: Form Utility: [McDonald’s restaurant can satisfy the teenagers and elderly wants‚ because of teenagers like eating the fries and drinking coke for their meal and elderly like free for the re-filling tea or coffee in the morning. Also‚ there are many different sets of meal can be selected by the buyers and there are happy meals for the child which buy the meal and get the toy1. In today society‚ he is following the trend and selling the balance diet such
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The Dangers of Physiological Diagnosis Author: Ljupco Duzlevski Student Number: 500457454 In the new field of psychiatry there are conflicting beliefs when it comes to diagnosis of a mental illness. In its infancy‚ in the nineteen-sixties‚ diagnosis was made difficult based on the different criteria used by each professional. (Spiegel‚ 2005) This changed with the invention of the Diagnostic and Statistical Manual of Mental Disorders (DSM)‚ which gave all doctors a checklist of criteria
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How do we define normal? Normality and abnormality is based upon subjective judgement. Views of abnormality differ between individuals and cultures. When does somebody stop being merely eccentric and become mentally ill? Judging mental illness is difficult because it relies upon sound judgement and extensive research into cultural variations in behaviour patterns. We should also consider that psychology deals with individuals and everyone is different. If it is so difficult to define ‘normal’ and
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ORGANISATIONAL BEHAVOUR MGF2111 ASSESSMENT TASK 1 (PART 2) RESEARCH ESSAY INTRODUCTION This essay will discuss the key people management issues‚ found in McDonalds‚ being discrimination due to diversity and low motivation as a result of job specialisation. McDonalds is large corporation with thousands of employees‚ working in stores situated all over the world. This globalisation of stores insures a need for a diverse workforce in every McDonald’s store‚ in order to reflect the current diversity
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product quality. McDonalds is more famous than Burger King‚ and the former has a wider presence than Burger King. When going to the McDonalds restaurant‚ you get quality service. They concentrate more on the quality of the service than the speed with which the dishes are served. When comparing McDonalds’ service to Burger King’s‚ the service at Burger King is faster. Burger King is known to provide the customer with many choices and also to provide quicker service. At McDonalds‚ the order is taken
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restaurants locate basically every shopping mall and shopping center no matter the class‚ from the low level like government-subsidized estates to the high level like the peak and central financial district. 3. Good community-caring image: Ronald McDonald House Charities which is a worldwide charity group established in 1974 to help the sick children to heal faster. Part of customers spent in McDonald’s restaurants will be donated to charity. McDonald’s also organized fund raising activities and sponsored
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Oftentimes‚ it is impossible to assume a person’s medical diagnosis from looking at a patient‚ and having no prior knowledge of them. Doctors and nurses can predict a diagnosis from patient’s files and symptoms presented. For non-medical personnel‚ some medical diagnoses can be surprising‚ while some people could determine a diagnosis without medical training. The four people in the presented scenario diagnosed with Dementia‚ ovarian cancer‚ HIV‚ and a self-inflicted abdominal wound. Person B and
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