CALL CENTRE MANAGEMENT SYSTEM Vision Version <6.0> ABSTRACT: A Call center is an area where several customer service representative (CSR) agents are located to man a bank of telephones and computer terminals. These agents are specially trained on telephone etiquette‚ the type of customer queries‚ that may arise and on how to respond to these queries in a quick and efficient manner. A Call center can also equipped with an automatic call handling system like an Interactive Voice Response
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SRS FORMAT Index & Tables 1. Introduction Purpose of the Project: Online Blood Bank is aims serving for human welfare. We have all the information‚ you will ever need. Many people are here for you‚ to help you‚ willing to donate blood for you anytime. We have done all the job‚ rest is yours. search the blood group you need. You can help us by registering on Online Blood Bank if you are willing to donate your blood when needed
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College of Computer Science & Engineering Department of Computer Science Orientation Students Information System . . . . . . . . . . OSIS Software Requirements Specifications Semester 011 Prepared by Majed Al-Sehli‚ 972049 Mohammad Al-Harbi‚ 972031 Prepared for Dr. Abdullah Al-Sukairi Saturday‚ October 20‚ 2001 CONTENTS CONTENTS......................................................................................................................... 1 1. INTRODUCTION .............
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CHOiCE System Requirement Specification Birth Registration Service and Issue of Birth Certificate Document Generated by CMC Limited‚ Kolkata Contents 1. Purpose Of SRS 1 2. Scope Of System 1 3. Definitions‚ Acronyms and Abbreviations 2 ABBREVIATIONS 2 4. System Perspective 2 4.1 Citizen Empowerment Through e-Governance 2 4.2. Security Features 3 4.2.1. Login UserId and Password 3 4.2.2. Biometric Authentication 3 4.2.3. Smart Card 3
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The Comparison between the Antonov An-225 and the Lockheed SR-71 Blackbird AER121 – NDD Prepared for: Andrej Zile Prepared by: Jovan Brech (115137176) Due: 09/27/17 We will be comparing the Antonov An-225‚ with the SR-71. We will examine some of the differences and the similarities between them. we will go in much detail in the contrast of both aircraft and will specifically compare the design feature of the engines‚ and how the engines help completes the mission for each
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Slide: Many big companies had benefitted from the ideas of their employees that not just bringing innovation but adding to its revenue stream. Several global cases have been renowned especially to big companies’ history on how their respective intrapreneurs made the business to be the pioneer of a certain business idea. 1. Most renowned “Skunk Works” 2. Spencer Silver and Art Fry’s development of post-it notes at 3 M company Modern Day 1. Steve Jobs and a group of 20 Apple Computer
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Contents Table of Contents 1.1 Purpose 1 1.2 Business Context 2 1.3 Scope 3 1.4 Definitions and Acronyms Used in this Document 4 1.5 References 5 1.6 Overview – The framework of Course Administration System (CAS) 6 2.1.1 System Interfaces 11 2.1.2 User Interfaces 11 2.1.3 Hardware Interfaces 11 2.1.4 Software Interfaces 13 2.1.5 Communication Interfaces 14 2.1.6 Memory Constraints 14 2.1.7 Operations 15 2.2 Product Functions 17 2.3 User Characteristics 19 2.4 Constraints 20 2.5 Assumptions and
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ENDEAVOUR PATIENT BILLING SOFTWARE SOFTWARE REQUIREMENT SPECIFICATION COMPUTER SCIENCE AND ENGINEERING Revision History Date 27.12.2010 Version 1.0 29.12.2010 2.0 Description Patient Billing Software Patient Billing Software Author Endeavour Endeavour Table of Contents Description 1.0 Introduction 1.1 Purpose 1.2 Scope 1.3 Definition‚ Acronyms‚ and Abbreviations 1.4 References 1.5 Technologies to be used 1.6 Tools used 1.7 Overview 2.0 Overall Description 2.1 Product Perspective 2
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1. DESIGN AND MANAGEMENT OF COMPUTER NETWORKS UNIT I INTRODUCTION TO NETWORK MANAGEMENT 9 Overview of Analysis‚ Architecture and Design Process-System Methodology‚ Service methodology‚ Service Description - Service characteristics - Performance Characteristics - Network supportability - Requirement analysis – User Requirements – Application Requirements – Device Requirements – Network Requirements – Other Requirements - Requirement specification and map. UNIT II
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2015 Software Requirement Specification LIBRARY MANAGEMENT SYSTEM BY: PRAGATI GULVADI PRN-15030141121 MBA-IT DIVISION - A 1. Introduction 1.1 Purpose The main objective of this document is to illustrate the requirements of the project Library Management system. The document gives the detailed description of the both functional and non-functional requirements proposed by the client. The purpose of this project is to provide a friendly environment to maintain the details of books and library members
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