Otis Elevator Case 9/7/12 Otis’s management made vast improvements in their corporate vision to obtain a strategic advantage over their competitors through the introduction of OTISLINE and their e*Logistics programs. Otis’s George Davis urged the company to create a centralized customer service system which would allow them to introduce the concept of 24 hours 7 days a week to their customers. OTISLINE was mainly set up in order to increase customer satisfaction as a result of only having a
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What kind of company is Otis? OTIS Elevators started out in 1853 by the invention of the “safety brake elevator.” Their core business is designing‚ installing and provide service within the industry of elevators‚ escalators and walkways. Today OTIS operates worldwide‚ with headquarter in the U.S. and different facilities located in European and Asian countries. Through this they have managed to become market leaders in their field. Throughout time the business focus of OTIS have changed. Today the
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investigation in early 2004 on its own initiative after being approached by an informant with information concerning the possible existence of a cartel among the four major manufacturers of elevators and escalators present in the European Union‚ KONE‚ Otis‚ Schindler and ThyssenKrupp. They found out that 17 national subsidiaries of the above undertakings‚ as well as their controlling parents‚ and to Mitsubishi Elevator Europe B.V. which participated in the Dutch cartels are guilty for participating
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A farmer returns from the market‚ where he bought a she-goat‚ a cabbage and a wolf (what a crazy market :-). On the way home he must cross a river. His boat is small and won’t fit more than one of his purchases. He cannot leave the she-goat alone with the cabbage (because the she-goat would eat it)‚ nor he can leave the she-goat alone with the wolf (because the she-goat would be eaten). How can the farmer get everything on the other side in this river crossing puzzleThree missionaries and three
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Doing Business in Brazil Contents Section A: Pão de Açúcar Overview 3 Market Situation 3 Company Overview 3 Architecture of the Brazilian Retail Industry 3 Section B: Pão de Açúcar SWOT analysis 5 Electronics and Appliances Companies 5 Strengths & Weaknesses - Internal to the Electronics and Appliances Companies 5 Opportunities & Threats - External to the Electronics and Appliances Companies 6 Section D: Pão de Açúcar’s success in Brazil 6 Political 7 Economic 7 Social
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After reviewing all the details of the challenges and competitors position within the region (PAO)‚ I believe that the main problem is a lack of coordination and information between different countries in the Asia Pacific. Please follow me for a moment on this thought: Our Region is growing fast‚ mainly in Japan and India. Some countries as Hong Kong where the market is mature the business is driving by price. Our key business will be the service‚ because of technology is driven by Japanese companies
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Callie Paramo Reading 0094 February 4‚ 2013 After having gone through extensive research and time reading editorial reviews to book summaries‚ I decided that the book: The Latehomecomer: A Family Memoir would be the one I would dive into first. I wanted to select an appealing book so I could relate to the story. I realized that this particular book aided me to understand how the old way of life was back in Laos and Thailand. I now have a better understanding of the sacrifices the Hmong took
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Otis Toy Trains Company of Minneapolis‚ Minnesota‚ was extremely popular in the 1960’s‚ 70’s‚ 80’s‚ and somewhat the 90’s‚ however since then they have struggled to meet sales that cover their total costs. This lead to a proposal by the Joyous Luck Prosperity Toy Company (JLPTC) of China‚ who offered a price per unit of production to be between 40 and 60 percent lower than their current costs. When considering the attractiveness of this proposal‚ Otis Toy Trains must look at more details than just
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Otis Frank Boykin was born in 1920 in Dallas‚ Texas. His mother Sarah was a homemaker and his father Walter was a carpenter‚ who later became a minister. Otis Boykin attended Booker T. Washington High School in Dallas‚ where he was the valedictorian‚ graduating in 1938. He attended Fisk University on a scholarship and worked as a laboratory assistant at the university’s nearby aerospace laboratory. He then moved to Chicago‚ where he studied at Illinois Institute of Technology but dropped out after
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centuries that forever changed the lifestyle of people into a more urban lifestyle. The elevator‚ or‚ safety elevator as it was called at the time was invented by an American industrialist and entrepreneur. His name was Elisha Graves Otis. With this invention‚ Otis basically laid the foundation for all elevator stores and companies to come‚ and forever changed the look of urban areas and skyscrapers for the society of his time and modern time. The elevator was one of the most important and impactful
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