Relationship Management Process on Customer Retention with reference to Banking Sector. We describe the objectives of Customer Relationship Management (CRM) in Customer Retention which is very important for the survival of companies in today’s competitive environment. CRM helps organizations maximize the value of every customer interaction and drive superior corporate performance. The challenge is to make it easy for customers to do business with the organization any way they want at any time‚ through
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(R.E Sibson‚ Strategic Planning for Human Resources Management). This paper will define‚ describe and discuss Employee Empowerment used in today’s team based organizations. The paper looks at how this concept affects the company ’s diverse workforce. I will discuss the potential impact of these practices and the performance. Employee Empowerment Employee empowerment can be described as giving employees ’ accountability and ability to make choices about their work
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Chapter I INTRODUCTION 1. MEANING OF WAGE/ COMPENSATION PAYMENT: Wage is a monetary payment made by the employer to his employee for the work done or services rendered. It is a monetary compensation for the services rendered [1]. A worker may be paid Rs. 100 per day or Rs. 4500 per month. This is wage payment. The worker gives his services and takes payment called wage payment. Industrial workers are paid remuneration for their services in terms of money called wage payment. Wages
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TO THE STUDY Employee morale Employee morale describes the overall outlook‚ attitude‚ satisfaction‚ and confidence that employees feel at work. When employees are positive about their work environment and believe that they can meet their most important needs at work‚ employee morale is positive or high. If employees are negative and unhappy about their workplace and feel unappreciated and as if they cannot satisfy their goals and needs‚ employee morale is negative or low. Employee morale is defined
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the possibilities of gain or reward. Employee work motivation and performance will be analyzed from the perspective of motivation theory as the central for the analysis. Motivation involves getting the members of the group to pull weight effectively‚ to give their loyalty to the group‚ to carry out properly the purpose of the organization. Employee motivation is one of the major issues faced by every organization. This study also focuses on the employee motivation among the employees of PepsiCo
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incorporating ethical behavior and corporate social responsibility (CSR) into every aspect of its activities. It seems that a corporate culture focused on ethical behavior can improve your standing and reputation inside and outside the company‚ so that employees‚ shareholders and communities at large see the organization as ready to do the right thing‚ rather than motivated exclusively by making money. Practical implications – The article explains how basing competitive advantage on ethics and social
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Development. Employee Motivation Webster University Employee motivation I. Introduction The purpose of this research is to examine the factors‚ which motivate employees‚ what are their personal goals and how this motivation could be increased in order to enhance organization’s performance. This research aims to analyse‚ which factors motivate workers and what could inspire them to fruitfully perform‚ hence to increase effectiveness of the organization by pursuing
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REPORT ON SUSTAINABLE EMPLOYER-EMPLOYEE RELATIONSHIP PRACTICES OF Companies. Academic excellence……… Academic excellence…….. Academic excellence…….. Academic excellence 2 Table of contents Acknowledgements Abbreviations Executive Summary Introduction Purpose of the report Discussion Conclusion/Solution 3 Acknowledgment I would like to express my gratitude to my lecturer Mr. Ishri Haniffa for the useful comments‚ remarks
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Should laws and policies aim to maximize happiness? Laws and policies are described in many dictionaries and it is possible to find many descriptions and ideas of what is the true purpouse of laws and policies. Theodore Roosevelt has said‚ that „No man is above the law and no man is below it: nor do we ask any man’s permission when we ask him to obey it.” This means that it is an important issue we have to pay attention to. In this essay work I would like to go deeper in my own consciousness
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OFFICE USE ONLY – LATE SUBMISSION Date Due: Received: ASSESSMENT FRONT COVER SHEET COURSE: People in Organization REGISTRATION NO: 2 1 2 9 1 0 1 DATE SUBMITTED: 11 18 2 0 1 4 WORD COUNT*: 1 6 7 1 *excluding bibliography‚ references and appendices Unless otherwise informed‚ please submit your assignment to the Assessment Centre which is situated within the Adam Smith Business School Reception area. TO BE COMPLETED BY STAFF ONLY Extensions All extensions must be submitted to programmes
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