Internet service provider * ISP (Internet service provider) * Regional ISPs provide Internet access to a specific geographical area * National ISPs provide Internet access in cities and towns nationwide * Online service provider (OSP) * Has many members-only features * Popular OSPs include AOL (America Online) and MSN (Microsoft Network) * Wireless Internet service provider (WISP) * Provides wireless Internet access to computers and mobile devices
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CUSTOMER RETENTION STRATEGIES USED BY INTERNET SERVICE PROVIDERS IN KENYA 1 TABLE OF CONTENTS PART ONE INTRODUCTION ……….………………………………………………….……………3 1.1 Background ……………………………………………………………………….3 1.1.1 Customer Retention Strategies…………………………………………………….4 1.1.2 Internet Service Providers …………………….…………………………………..6 1.2 Research Problem ………………………………………………………………...8 1.3 Objectives of the Study ………………………………….………………………10 1.4 Importance of the Study ……………………………………………………...….10 PART TWO LITERATURE REVIEW
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A product is anything that meets the requirements of a particular market‚ this term involves a lot of dimensions because it is essential to recognize what contributes to the “total product offer”1 in order to be successful in the market or simple to keep our customers satisfy. A service is an intangible economic activity‚ not stored and does not result in ownership; Services nowadays are becoming more important and growing faster and consumers are more apprehensive with performance and satisfaction
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show macro and micro environmental factors which influence marketing decisions 2.2 propose segmentation criteria to be used for products in different markets 2.3 choose a targeting strategy for a selected product/service 2.4 demonstrate how buyer behaviour affects marketing activities in different buying situations 2.5 propose new positioning for a selected product/service | | |
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Rights as a citizen 1: What is personalisation? Personalisation is placing the service user at the centre of the service‚ increasing service user’s ability to exercise choice‚ control of their care as it is their right‚ and focus on their Personalisation is a social care approach described by the Department of Health as meaning that “every person who receives support‚ whether provided by statutory services or funded by themselves‚ will have choice and control over the shape of that support
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Product management • Product (or service) management includes a wide range of management activities‚ ranging from – the time that there’s a new idea for a product – to eventually providing ongoing support to customers who have purchased the new product. Product strategy Product management and its role in company management Lecture 1 • Every organization conducts product management‚ whether it’s done intentionally or unintentionally. Product related decision proces as content of scientific
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Unit 2 Assignment 1 Service Provider Types RBOCS is a breakup of AT&T when the United States filed a suit against them for antitrust issues. In January 1984‚ AT&T split up into several independent companies‚ which are being called “Baby Bells”. To name a few of the companies that consist of the RBOCS AT&T‚ Verizon‚ and Century Link. RBOCs was important because if they didn’t break up then they would run the entire telecommunications of most of the world. It would be a monopoly and that’s not something
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g5349179 Reflective Essay on Product Strategy Product is one of the four key elements in Marketing Mix or 4Ps (product‚ place‚ price‚ promotion); it plays such a significant aspect for those companies who give their focus on the product which is where their strengths are‚ and this action has been called Product Orientation Method. It means the business approach that all company activities will put their attention to improve‚ re-design and refine its product quality by assuming that the customers
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Emergency room over utilization is one of the leading causes of today’s ever increasing healthcare costs. The majority of the patients seen in emergency rooms across the nation are Medicaid recipients‚ for non-emergent reasons. The federal government initiated Medicaid Managed Care programs to offer better healthcare delivery‚ adequately compensate providers and reduce healthcare costs. Has Medicaid Managed Care addressed the issues and solved the problem? The answer is ‘Yes’ and ‘No’. Throughout
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1. Product: Our company provide a new unique product in Vietnam market that is clay flower art. Clay Flower art are handmade with air-dried clay. They are long-lasting‚ flexible and crack resistant. These clay flowers are incredible artificial flowers and with a unique elegance that others cannot achieve. Clay Flower Art is suit for a special occasion or event‚ as part of a collection at home‚ or as a special gift. The product is made from durable material that is easily looking
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