THE EFFECTS OF OUTSOURCING STRATEGY ON ORGANIZATIONAL PERFORMANCE (A Case Study of Kenya Power & Lighting Company Ltd. - Nakuru) BY MARGARET NYAWIRA KIRIBA NKU/02458 A Research Project Report Submitted in Partial Fulfillment of the Requirement for the Award of Diploma in Management (Purchasing and Supplies Management Option) of the Kenya Institute of Management JUNE 2013 DECLARATION This research project study is my original work and has not been presented to any other institution of learning
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Bibliography: ThinkProgress Economy (2012) CHART: Top ‘U.S.’ Corporations Outsourced More Than 2.4 Million American Jobs Over The Last Decade http://thinkprogress.org/economy/2011/04/19/159555/us-corporations-outsourced-americans/ Sinderman‚ M. 1995. Outsourcing gains speed in corporate world. National Real Estate Investor (Aug.) 37:42-50. Outsourcing Center (2012) What is Outsourcing? It’s Our
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parties‚ recruitment in particular. Payroll and taxes could be outsourced. Cleaning services‚ including sending out laundry aprons towels etc. rugs are often sent out to be cleaned oppose to internally cleaning them. Cleaning the seafood and prepping for cooking such as filleting fish and de-veining shrimp. Maintaining websites‚ working on promotional marketing online and in the communities is another job that can be easily outsourced. 2. What supply-chain issues are unique to a firm sourcing from
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development outsourcing to India and China; the use of off shore call centers; the outsourcing of many accounting processing (including income tax return preparation); and many other activities. In the future even more business functions will be outsourced. Once again‚ improvements in communications technology will overcome the tyrannies of distance previously experienced. * Business support functions are being increasingly provided by service providers. Payroll was one of the earliest‚
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Outsourcing Customer Service Executive Summary The choice to outsource company’s relations with their customers is a choice many businesses are making. With the costs of labor more than a quarter of the rate an average customer service representative makes in the United States (U.S.)‚ large companies are making the choice to offshore some‚ or the entire company’s customers service departments to other countries. To many of these companies‚ the benefits are out weighing the issues relating
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influences‚ both desirable and undesirable‚ on human wellbeing‚ natural resources‚ economies and‚ predominantly‚ culture (The Levine Institute‚ n.d.). The essay will discuss the effects of globalization and modernization in language and culture‚ through outsourced call centers in India and particularly‚ the Philippines. India and Philippines‚ though considered economically disadvantaged compared to most industrialized nations‚ are rich in languages. Individual languages recorded for India accounts to 461
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IMPACT OF OUTSOURCING ON ORGANIZATIONAL PERFORMANCE A CASE STUDY OF MATER HOSPITAL‚ NAIROBI. BY KIPTOO MARITIM BERNARD REG. NO: BBM/2609/11 RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE OF BACHELOR OF BUSINESS MANAGEMENT OF THE SCHOOL OF BUSINESS MANAGEMENT AND ECONOMICS MOI UNIVERSITY DECEMBER‚ 2011 DECLARATION I declare that this is my original work and to the best of my knowledge
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What are the major variables and the driving force behind legal outsourcing? Outsourcing begins with an understanding of your business’s core identity. If you understand your unique competitive advantage‚ you’re positioned to consider what work you’re doing that others could perform better. Essential areas of an organization are called core competencies. Microsoft Corporation’s core competencies‚ for example‚ are product design‚ product development and marketing. To the extent that Microsoft avoids
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peculiar development stage of a certain project which has now been outsourced – in other‚ more beneficial ways. More labor can be put into other areas. Yet‚ when concerning one’s self or a company’s self with such an area as information technology‚ outsourcing must be looked at with meticulous contemplation in order to guarantee the best possible outcome. Experts‚ on both sides of the aisle‚ the customer / purchaser and the outsourced business‚ must exhibit exemplary communication between the two
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General Motors (GM) currently has approximately 90% of its information technology services outsourced‚ which include running data centers and writing applications. CIO Randy Mott‚ who joined GM in February 2012‚ wants to insource 90% of the company’s IT operations within the next three years. “GM has relied heavily on outsourcers to run its global IT. In 2006‚ for instance‚ the company announced it had signed outsourcing contracts valued at around $7 billion” (Thibodeau‚ 2012‚ para. six). According
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