Service Outsourcing Yong-Pin Zhou∗ and Z. Justin Ren† February 2‚ 2010 Abstract This article reviews the Operations Management (OM) research on service outsourcing‚ a common practice among today’s businesses. We focus on recent literature in three areas: capacity planning and supplier coordination‚ service outsourcing under information asymmetry‚ and quality concerns. Additionally‚ a mathematical framework is presented that can be used to analyze service outsourcing supply chains. We conclude with
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Outsourcing Since the beginning of the recession‚ there has been a heated debate over the moral and economic benefits of outsourcing American Jobs. One side may contend that the lowered wages in China would aid in revamping the economy while the other would claim that jobs should be brought back to America. Los Angeles Times journalist Tony Barboza’s assertion that outsourcing of United States labor to China is equally as detrimental to the country as it is beneficial is effective in that the
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Ford Motor Company and its Outsourcing Company Overview: Ford Motor Company‚ a global automotive industry leader based in Dearborn‚ Michigan‚ manufactures or distributes automobiles across six continents. It is a publicly traded company on the New York Stock Exchange. The Company has about 198‚000 employees and 90 plants worldwide with the automotive brands include Ford and Lincoln. The Company also provides financial services through Ford Motor Credit Company. The revenue of the company is $136
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Outsourcing and offshoring Then I’d like to talk about offshoring. Offshoring is a type of outsourcing. Offshoring simply means having the outsourced business functions done in another country. Frequently‚ work is offshored in order to reduce labor expenses. Other times‚ the reasons for offshoring are strategic -- to enter new markets‚ to tap talent currently unavailable domestically or to overcome regulations that prevent specific activities domestically. The term is in use in several distinct
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FDI AND OUTSOURCING ‘‘We are not the blue states‚We are not the red states but We are United states‚’’ Barack Obama quoted after his victory. With Barack Obama re-elected as the president of US‚India needs to wait and watch his stand on FDI‚immigration‚outsourcing and overall relations. India has a lot to gain by supporting his policies and our industry must do its bit by facilitating job creation in America and encourage joint partnership in healthcare utilities and education. A strong America
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Is Outsourcing a Wise Corporate Strategy? YES: BusinessWeek‚ from “The Future of Outsourcing‚” Business- Week Special Report: Outsourcing ( January 30‚ 2006)‚ http://www .businessweek.com/magazine/content/06_05/b3969401.htm NO: Ephraim Schwartz‚ from “Painful Lessons from IT Outsourcing Gone Bad‚” InfoWorld.com (August 25‚ 2008)‚ http://www.infoworld .com/d/adventures-in-it/painful-lessons-it-outsourcing-gone-bad-032 ISSUE SUMMARY YES: BusinessWeek writers argue that outsourcing is likely
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Matthew Christensen History C Thorton 15 February 2013 Cuts Costs * Decreasing overhead through outsourcing is a valuable resource for Nike. Cutting costs by employing workers at a reduced rate or paying less for plant operation allows Nike to invest the additional profits into other areas of the business such as advertising‚ thereby increasing the potential for company growth. In addition‚ decreased operational costs are more likely to attract and retain company investors because more money
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services” (p. 505). Many companies utilize offshore outsourcing to cut costs. “Based on this misconception‚ many companies have explored the opportunities in emerging countries‚ where inexpensive skilled labor might give rise to cost savings and productivity.” (Modarress & Ansari‚ 2007‚ p.165) Offshore Outsourcing Ethical Dilemmas Offshore outsourcing can create an ethical dilemma. The dilemma is that because many companies utilize offshore outsourcing that it limits the availability of jobs for the
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Introduction What is Outsourcing? Outsourcing can be defined as a business relationship in which two or more companies work together to achieve a collective advantage. Rugman et al (2003) If you look back ten – fifteen years ago outsourcing in hotels was not a popular concept but more recently with the downturn in the economy in the nineteen nineties more and more hotels are turning to outsourcing to help increase their revenues and maximize their profit potential. The use of outsourcing enables firms
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The book Offshore Outsourcing by Robinson & Kalakota (2004) defines offshore outsourcing as ‘the delegation of administration‚ engineering‚ research‚ development‚ or technical support processes to a third-party vendor in a lower-cost location’. Among the examples used in this book‚ the best is that of the San Francisco–based firm Embarcadero Technologies‚ which is a leading provider of database and application lifecycle-management solutions in the USA. Embarcadero relies on Aztec Software‚ another
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