FRONT OFFICE OPERATION Front office is a business term that refers to a company’s departments that come in contact with clients‚ including the marketing‚ sales‚ and service departments. In the hotel industry‚ the front office welcomes guests to the accommodation section: meeting and greeting them‚ taking and organizing reservations‚ allocating check in and out of rooms‚ organizing porter service‚ issuing keys and other security arrangements‚ passing on messages to customers and settling the
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Research Topic Is Monetary gain‚ the only salient aspect of outsourcing the collection of receivables? Research Problem Pareto’s Law ( “ The Pareto Principle”) is commonly known as the 80:20 rule. Typically in any organization: • 20% of customers account for 80% of your turnover • 20% of customers account for 80% of your profits • 20% of customers account for 80% of your service and supply problems It is important to know is which customers fit into which category and then to manage them
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1.0 Introduction 1.1 Objective of the study The business office administration study is intended to expose the learners or the entrepreneur who has invested his resources in a business venture and is expectant of profit; the costumer service officer who on daily basis function to create good image for the business by providing solution and answer to customer enquiries‚ to the basic concept and practice of business office administration. It is hoped that this paper would improve learners’ understanding
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Front office and guest safety and security Security Issues ---------------------- Security encompasses areas such as security of the property itself‚ company assets‚ employees’ and customers’ personal belongings and valuables‚ life security‚ personal security etc. In all workplaces management stipulates that it is not responsible for valuables and employees personal belongings (their handbags‚ items kept in the personal lockers‚ etc.). Yet management must take all possible measures to
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1. Analysis of the company ’s history‚ development and growth Founded in 1969 by Donald Fisher and Doris Fisher‚ Gap Inc is largest clothing and accessories retailer in America. The clothing store began in San Francisco California‚ where the Fishers opened their first shop because they had been frustrated with the poor service and clothing styles offered at other retailers. The store was named the gap because it supplied clothing to teenagers and college students‚ the "generation gap" between children
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The Topic of interest in this essay is “Supply Chain” Definition: A supply chain is a network of suppliers‚ manufacturer and distributors which helps in transformation of raw materials into valuable products and delivering them to the customers at right price‚ right place and right time. The concept of supply chain applies not only to the physical products but also to services. In the case of services‚ suppliers become service supporter‚ manufacturer becomes service creator and the distributors
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offered in light of the result of the forces assessment. Attention is paid to several outstanding issues and to what actions Apple Corporation needs to be sensitive to and to act upon if it is going to continue to be successful. II. Overview Apple‚ Inc. and its wholly-owned subsidiaries design‚ manufacture‚ and market personal computers‚ portable digital music players‚ and mobile communication devices and sell a variety of related software‚ services‚ peripherals‚ and networking solutions. Apple sells
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any stress on the company. You have successfully made a brand of the product setting price beginning at $100. This allows you to achieve margins of 50-60%. This company has continued to be profitable with high margins and no debt. Strategy Dansko‚ Inc. trains employees by what they call a “Home Schooling” approach. You have typically hired younger motivated people with little to no business experience‚ let alone footwear industry experience. Time is taken to mentor and train the employees and give
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Outsourcing jobs to foreign countries has long seen to be a hindrance to American people when in actuality it can help the economy grow. Outsourcing is a sore subject for the majority of Americans today. Seeing jobs going overseas can be hard pressed to be seen as a good thing‚ even harder to believe it can help the economy. Looking at the way outsourcing can help everyone puts things in perspective on a global level. Imagine third world countries poverty stricken and hungry! Outsourcing in
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Database software‚ Spreadsheet software: (See Appendix 1.A Part 3) 4. Contacting patients‚ medical suppliers‚ other surgeries‚ local hospitals: Communication software: (See Appendix 1.A Part 4) 5. Keeping an inventory of medical supplies: Database software‚ Spreadsheet software: (See Appendix 1.A Part 5) 6. Financial data: Spreadsheet software‚ Accounting software: (See Appendix 1.A Part 6) 7. Producing invoices : Spreadsheet‚ Accounting software: (See Appendix 1.A
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