European Union. This very fact is corroborated by the fact that IT industry’s contribution to Indian export has risen from 4% in 1998 to 25% in 2012. CAGR 13.6% CAGR 13.6% IT sector can be basically classified into 4 parts 1. ITeS Business process outsourcing (BPO) – Market size USD19billion during FY12. These companies handle the back-end work for major corporations around the world. 2. IT- Services – Market size USD 52 Billion during FY12. These companies help in implementation of different
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Accenture‚ the idea to simply make everyone familiar with each other’s background and then encourage knowledge sharing. In the Philippines alone‚ Accenture has around 15000 workers doing management consulting‚ system integration and BPO (business process outsourcing). In terms of size‚ the Philippines is behind only to the United States and India in Accenture’s global network. “One of the challenges for us is collaboration‚” said Michael Duff‚ project manager for Accenture Philippines‚ who leads a
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provider. The industry needs to provide innovative solutions of higher value to the global customers. This innovation need not necessarily be in Products but could be in Services‚ Processes and even Business models. Innovation will lead to exponential growth and help the industry break out of the linear business growth. The success of such innovation will be far reaching and help us achieve global leadership quickly. For this‚ we need to create a culture or innovation and an ecosystem to nurture and encourage
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MANILA‚ Philippines — Almost 9 out of 10 Filipino Internet users have been victimized by cybercrime or a malicious activity on the Internet at one time or another‚ the Department of Justice (DOJ) primer on facts and trends about cybercrimes committed in the country‚ said on Tuesday. The primer on Philippine cybercrime has been prepared by the DOJ as part of its advocacy program to prevent abuses in cyberspace as the legality of the new law against cybercrime is being deliberated in the Supreme
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constrain the growth f the Indian BPO industry? 4. On Ethics: As CEO of any leading Indian BPO providers‚ how do you answer a US reporter who asks‚ “Many American believe outsourcing IT/ BPO work has destroyed a lot of US jobs. What do you think? I believe American corporations are not destroying the US jobs by outsourcing their IT services. I believe the US companies wants to provide India the opportunity to provide services globally at a lower cost. This is due to the economic advantages and
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2012 [Type the company name] by Vee Chockalingam LEGAL PROCESS OUTSOURCING (LPO) INDUSTRY IN INDIA This report analyzes the LPO industry in India – its evolution‚ market overview‚ competitive environment‚ challenges‚ the impact of recession‚ opportunities and threats for the future. 1 Table of Contents Table of Contents ...................................................................................................................................... 2 Executive Summary ..........
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agricultural jobs get lesser than the past years. Business-process Outsourcing (BPO) in the country offers more job slots for the Filipinos‚ as the top ten BPO firms in America operate here in the Philippines‚ such as Convergys. The BPO industry is estimated to create more or less
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References: • ILO (2001) World Employment Report‚ 2001; ILO‚ Geneva. • NASSCOM Indian ITES-BPO Industry Fact Sheet‚ ASSCOM‚ New Delhi‚ 2004. • Ramesh‚ B. P. "Labour in Business Process Outsourcing: A Case Study of Call Centre Agents"‚ NLI Research Studies Series No.51‚ V.V.Giri National Labour Institute‚ Noida‚ 2004. • Singh‚ P. and A Pandey (2005) ’Women in Call Centers ’‚ Economic and Political Weekly‚ Vol.40‚ No.7‚ pp. 684-688
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with up to 50 employees and start-up capital of 10 times the economy’s per-capita gross national income (GNI). The information appearing on this page was collected as part of the Doing Business project‚ which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 183 economies. The most recent round of data collection for the project was completed in June 2010. No | Procedure | Time to Complete | Associated Costs | 1 | Verify and reserve
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Union Formation in Indian Call Centres/BPO – The Attitudes and Experiences of UNITES Members Professor Phil Taylor and Dr. Dora Scholarios Department of Human Resource Management Strathclyde Business School Glasgow‚ United Kingdom Professor Ernesto Noronha and Dr. Premilla d’Cruz Indian Institute of Management Ahmedabad‚ India 1 Contents 1. 1.1 1.2 2. 2.1 2.2 3. 3.1 3.2 3.3 3.4 4. 5. 5.1 5.2 5.3 6. 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 6.11 7. Introduction Employer Opposition to Trade Unions
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