Coursework 2 In this coursework I will be discussing the statement below with reference to Smith et al’s (2008) with an analytic study of NHS Direct call centre‚ a telephone health helpline in England. ‘The development of advanced IT-based services depends not on technology itself‚ but on particular choices about work organization and the empowerment of front line staff’… Technology has advanced ever so much in the past 100 years in different aspects of life; communication is one of the biggest
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P1: DESCRIBE THE DIFFERENCE BETWEEN ARREST WITH AND WITHOUT A WARRANT Police officers have many powers but these rights can only take place if the officer has proof that they are a police officer‚ they can either prove it by their uniform or by their warrant card. Your warrant card helps you if you are off duty and for example a fight kicks off‚ you would need to show your warrant card to make them aware that you are a police officer. The most common types of power would be stopping and searching
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analysis of the NH Hoteles hotel company from the viewpoint of financial analysts wishing to purchase shares in the hospitability-leisure business. Along with NH Hoteles‚ we chose two American hotel chains‚ Hilton and Marriott‚ and one European chain‚ Accor as industry alternatives Our conclusions follow: ·The global travel industry has bottomed out since the dreadful years of 2001 and 2002 and is improving. ·NH Hoteles financial rations do not show great improvement over the past two years‚ but suggest
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Unit 4: business communication P1: Describe the types of information used in your organisation‚ choosing one from each of the following categories: verbal‚ written‚ on-screen‚ multimedia‚ web based. The organisation I have chosen to write about is the NHS‚ this is a government organisation which is funded by taxation and enables all UK residents to be entitled to free healthcare. Verbal Communicating information verbally by speaking face to face can be the best way of communicating as there is less
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Unit 3: Introduction to Marketing Assignment 1: P1 Marketing is the act of publicising products and offers to customers to get them to want to buy it; this could be via the television‚ a poster or radio. Marketing always has the customer at the centre of its activities and wants to build customer relationships in order to keep them coming back. Another definition of marketing is the actual action of selling an item or service to customers‚ like in a retail shop for example. John Lewis’
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Stakeholder Stakeholder is a person or groups who have interest in the success of the organization. A stakeholder is mainly concerned with an organization delivering better results and meeting its financial objectives. There are two types of stakeholder. 1. Internal Stakeholder 2. External Stakeholder Internal Stakeholder:- Internal Stakeholder is someone who works inside the organization or anyone within the organization that will benefit from the company’s profits. For example:-
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Unit 1 – Developing Effective Communication in Health and Social Care P1 – Explain the role of effective communication and interpersonal interaction in health and social care Introduction Communication is a way to interact with people. There are various ways people communicate‚ for example; verbally communicating with somebody‚ or sometimes more than one person. This can also be paired with other types of communication such as facial expressions and reflexive listening. Communication is important
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Distinct Questions of the Family Business __________________________________________________ Nepotism in Family Businesses Nepotism is defined as the granting of favors to relatives without regard to merit. While most non-family owned firms exercise strict policies stressing the prohibition of nepotism‚ the vast majority of family owned businesses are found to have made it common practice to appoint family offspring as successors. In the course of the essay this phenomenon will be discussed
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The Effects of an Ageing Population on the NHS Jack Bateman-Chuah 11072043 A six-part series‚ Utopia‚ (Munden‚ 2013) was debuted on British television on Channel 4 in January 2013. It detailed the lives of a group of people thrust together through an online forum‚ where they about conspiracies. They quickly became embroiled in a shadowy organisation’s plan to combat the growing problem of overpopulation. The plan failed due to their efforts but the implications
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Comparing Two Similar Businesses: Amazon.com and Borders Books Jennifer Kleinfield Alethia Gardner BUS 302 7/26/2012 Comparing Two Similar Businesses Amazon.com and Borders Books are two companies who had very different outcomes after years of business. One is still successful‚ even today‚ while the other is no longer open. One changed with the times‚ developing new technologies and new strategies that suited the ever changing trends of society. The other did not realize how crucial change
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