On “CRM practices in Retail Sector” Submitted to: Prof. Sushil Chaurasia Tolani Institute of Management Studies Submitted by: Neha Das Retail sector is one of India’s fastest growing sectors with a 5% compounded annual growth rate. Retail is India’s largest industry. It accounts for over 10% of the India’s GDP and around 8% of the employment. Driven by changing lifestyles‚ strong income growth and favorable demographic patterns‚ Indian retail is expected to grow 25%
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of Organization Organization Structure Structure 15-1 Chapter Chapter Learning Learning Objectives Objectives After studying this chapter‚ you should be able to: – – – – – Identify the six elements of an organization’s structure. Identify the characteristics of a bureaucracy. Describe a matrix organization. Identify the characteristics of a virtual organization. Show why managers want to create boundaryless organizations. – Demonstrate how organizational structures differ‚ and contrast mechanistic
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Indian Retail Sector March 2011 1 Table of Contents Title Executive Summary Section 1: Evolution of Indian Retail Evolution of Indian Retail Indian retail has evolved into a major growth opportunity Supported by strong economic fundamentals Domestic Retailers Indian retail: Changing with times Indian Retail: 100% FDI – The Implications Industry Speaks…on FDI in Multibrand Retail Section 2: Learning from the Past Learning from the Past Case Study: Vishal Retail Section 3: Consolidation Consolidation
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History of TCS Organization structure (This has been Taken from the CIO magazine –March-2008) "As we scale up over 1‚00‚000 employees‚ TCS needs a structure that allows us to build a nimble organization to capture new growth opportunities‚" Mr S Ramadorai‚ CEO and Managing Director‚ TCS said. The organization has been restructured into five units‚ which will provide customers a single view of the company. The units would address new growth opportunities‚ provide sharper accountability and groom
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PAKISTAN RETAIL SECTOR: Pakistan retail sector was worth $40 Billion dollars in fiscal year 2012‚ and has been growing at 5.3% in real (inflation adjusted) terms for the past five years. PHARMACEUTICAL INDUSTRY: MNCs have a 53% share in pharmaceutical market. Where as the remaining 47% share is among the local companies. There are total 600 licensed companies in the country. According to the data‚ GSK tops the list among MNCs with a share of 11.59%. Where as‚ Getz pharmacheuticals tops the list
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Revolutionizing the Retail Sector The Digipos (http://bit.ly/MOWvG1) Website states‚ “We design‚ develop and manufacture our own range of systems that are engineered to meet the challenging and constantly changing demands of a retail environment. Using the latest technologies‚ we deliver positive‚ cost-effective solutions in compact‚ high performance‚ reliable‚ and energy saving technologies. Our systems are used by leading retailers around the world.” In 2004‚ DigiPos launched the DigiPos Retail Blade system
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Zimbabwe Retail Sector: A look at some of the challenges presented by good economy growth. By Girland Chibaya A recent Economic Report for Africa mentioned that Zimbabwe is now ranked among the top 10 economic performers in Africa. While this is good news‚ what does this mean especially to those South African retail companies that are looking into investing in the country. A recent trend has shown that most retailers are starting to pay more attention to store growth to both South Africa and Sub-Saharan
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Unit 3 P1 P1 – describe how marketing techniques are used to market products in two organisations. Overall concept: The main thing behind marketing in a business is finding the customer’s needs and produce the product/ services to satisfy their needs‚ this way the customer can choose what they would want included in their product/ service. A business that follows this rule is market-orientated. There is alternatives orientation for businesses‚ these are; The production concept: This is where
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1. SCOPE OF WORK 1. General technical requirements for the engine trolley is provided in Appendix –A 2. Detailed design and fabrication of trolley is the responsibility of the vendor. 3. Vendor shall use standard durable‚ good quality‚ commercially available items such as wheels‚ tyres‚ plates‚ fasteners etc. 4. Aesthetics shall be given importance in design. 5. The first fabricated trolley is to be submitted for scrutiny as per General technical requirements
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C04_ICSA_STUDY_TEXT_STRAT_OPS_MAN.QXD:ICSA chapter 18/6/09 10:49 Page 111 4 The organisation – structure and culture contents 1 2 3 4 What determines organisational form? Organisational structure What is organisational culture? 5 6 Creating and sustaining culture Organisational culture and national culture The importance of culture learning outcomes As organisations seek to compete in ever-changing environments‚ they need to adapt and develop to take advantage
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