UNIT 2 BUSINESS RESOURCES COURSE: BTEC National Diploma Business And Management – Year 1 2012 LECTURER`S NAME: Mrs Atkins ASSIGNMENT: Task 1. Unit3. P2 DATE HANDED IN: 2nd October 2012 INTRODUCTION It is a requirement of the law that all businesses and organisations abide by given limitations and constraints. This report describes two selected limitations; Sales of Goods Act 1979‚ The Data Protection Act 1998 and two constraints; Pressure Groups and The Advertising Standards
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Unit 1 communication in health and social care P1 Context of communication One to one One to one communication is when two people having conversation between them without the third person getting involved into the conversation. A one to one communication could be a service provider talking to a service user‚ Example in a care home a one to one communication could be when a key worker is talking to a service user‚ this could he/she asking the service user if they had anything to eat or had a
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P1 Businesses that are well known for providing superb customer service have several characteristics in common: they understand what customer service really means they understand their customers and aim to fulfil their needs in every way every single person in the organisation wants to achieve this aim Customer service is the customer’s complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer
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P2 career plan identifying Naomi Kimberley van Hengst Paalheuvel 19 • Eindhoven‚ the Netherlands • 5641 NN CELL +31 6 83 18 21 28 • E-MAIL naomi.vanhengst@gmail.com EDUCATION VMBO-t Strabrecht College‚ Geldrop Graduated 2010 International Business Studies Summa College Occupied SKILLS Business Personal Analytical Communication Punctual Motivation Team work Responsibility Listening Inspiring Flexibility EXPERIENCE Cashier Albert Heijn‚ Eindhoven Responsible for
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Task 1 After successfully completing my first year on my business course I have been given a work placement within Debenhams. During my work experience placement I have investigated the different types of information that exist within Debenhams as it relies on keeping this up to date and valid. Communication skills include face to face conversation‚ telephonic conversation‚ interviews‚ group discussions‚ meetings‚ speeches etc. Communication is an exchange of facts‚ ideas‚ opinions or emotions
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Regent College BTEC LEVEL 3 DIPLOMA AND EXTENDED DIPLOMA IN HEALTH & SOCIAL CARE STUDENT NAME Unit credit value: 5 Grade awarded: Points awarded: UNIT(S) Unit 27 Dealing With Challenging Behaviour SCENARIO You are a nurse who works in a busy A&E department in a city hospital. Because you are experienced and highly regarded your manager has asked you to mentor some new nurses who have just qualified. Because A&E often has difficult and violent patients‚ your manager has asked
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Overall I think that P1 was a success. The group had good team dynamics and I feel that our design was successfully created and implemented. The team met weekly through the use of workshops and one or two meetings. This was to go over what needs to be done and what has been done already. Any major tasks were also divided between members and this is where we planned out our solution. Everyone contributed and no one was spoken over. However as we progressed through the project people became more familiar
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Assessment tool 2 (AT2) :Written/ Oral questions 1. Identify and describe three strategies you can use to manage your time. 1. Write a (to do) list. By writing a daily/weekly/monthly to do list will help organise and remind you of what needs to be done for whom and by when. No one’s memory is perfect and when under stress with competing demands‚ it is conceivable to forget things. The list will help you set out your time in priority order and organise consecutive activities so you are
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for your driving test. And also to feel achievement when receiving your P1 probationary licence‚ in the following 12 months that you have got too come you will become free and independent driver. The difference between you being able to drive on your P1 at seventeen compared to eighteen‚ is that once you turn eighteen you have the influence of alcohol and going out‚ (to clubs and bars ect). But if the young adult gets their P1 licence at seventeen‚ they will have a whole twelve months to drive solo
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Unit 8: Business Communication through Documentation Title: Identify‚ using examples‚ the purposes of written business communications in four different business contexts Written Business Communications Introduction: John Lewis‚ as a business‚ was founded in 1864 when it was just a shop on Oxford Street‚ which expanded over the years to become the third largest retailer in the UK. John Lewis is a Public Limited Company‚ this means that anyone with the right capital can buy (or sell) their shares
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