Ratio Formula (U5 M2) Workings – show calculation Ratio Greggs 2011 (U5 M2) Ratio Greggs 2010 Has ratio improved or declined? Ratio measures- Liquidity‚ Profitability or Efficiency (a) Describe Greggs performance in 2010 (U5 P5 U2 P7) (b) Compare Greggs performance 2011 to 2010. (U2 M3 U5 M2) Gross Profit Margin % 61.3% 61.8% Declined Profitability The business will calculate their gross profit‚ to allow the business to know their profit with sales of stock included. In 2010 Greggs performance
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Unit 19: Developing Teams in Business Assignment 3 P4 In this assignment I will be discussing our snack group‚ how well we worked as a team and how team working is very important. Teamwork is defined in Webster’s New World Dictionary as "a joint action by a group of people‚ in which each person subordinates his or her individual interests and opinions to the unity and efficiency of the group." This does not mean that the individual is not important anymore‚ but‚ it does mean that effective and
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employability and personal and communication skills required when applying for a job as customer service assistant at JD sports (P2).After that I will assess the importance of employability ‚ and personal skills in the recruitment and retention of staff in JD’s(M2). The role of customer service assistant: Customer service assistant is working directly with a company’s customers‚ answering questions‚ providing information‚ performing research and handling complaints. Because they are often a company’s main
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The employees of the computing department of McLinsoft Solutions must be aware of the acts that are passed by their government. By doing this they are aware of what authority they have with their employer or the government as well as what authority the government has on them. Such acts include the Data Protection Act‚ the Regulatory Investigation of Powers Act‚ and the Computer Misuse Act. The Data Protection Act was passed in 1984‚ but was updated in 1998. This act was made to make sure that data
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impact of social media on the ways in which organisations promote their products and services and exploring the ways organisations can use social media. There are many ways to interact with customers and promote products/services using social media as it becomes more and more popular with the public across the world. Using social media for marketing can help small organisations gather more customers from a wider spectrum. Many customers already interact with other company’s using social media because
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Sharna Rose‚ 13VA BTEC National in Level 3 Health and Social Care Unit 6: Personal and Professional in Health and Social Care M2: Assess how the action plan has helped support own development over the duration of the programme M3: Use an example to examine the link between theory and practice Creating action plans and reflective practice has helped me develop both personally and professionally. Through the duration of my health and social care course‚ looking back at the goals I had set myself
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P3-Effective communication in Health and Social Care P4-Identify and explain strategies to overcome the barriers. Environmental factors There are a number of barriers to effective communication in health and social care. One of these is the environment. If the environment gets in the way of effective communication‚ then the receiver may not understand the message that is being given to them. • Seating positions Rooms with awkward seating positions might mean that two people cannot see each
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Unit 1 Communication in HSC p4 Explain strategies used in health and social care to overcome barriers to effective communication. Sensory Impairment = Sensory impairment could be a barrier to effective communication they can prevent service users and health care professionals from communicating correctly‚ this is because they interfere with a service user’s ability to send‚ receive and understand a message. Education sensory impairment is the key issue why service users with sensory impairments
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Communication in Health and Social Care. In order to achieve‚ I will explain the role of Effective communication and Interpersonal Reaction in a Health and Social Care setting context. I will also discuss theories of communication such as Formal and Informal communication. In order to have good communication skills it is important to understand the effectiveness of communication and interaction formed between people. Explain the role of Effective Communication and Interpersonal Interaction in a Health and
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A business organisation will have to deal with a lot of documents every day. Different businesses will deal with more documents than others but most will have to write letters and reports‚ send emails‚ create meeting agendas and produce and order list of what they want from suppliers. Businesses will have to write back to people with concerns or complaints to make sure the customer is happy‚ they will have to give information to people outside the business and also may have to give important information
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