Unit 2: Communication in Care Settings A02 Section A Communication Skills While on work experience at a Care Home‚ I saw how the Care workers used the following communication skills: Use of Open and Closed Questions‚ Positioning‚ Pace of Voice and Eye Contact. From the use of the communication skills I also saw how it made the service users feel. Use of Open and Closed Questions The Care workers at the Care Home used a variety of open and closed questions daily
Premium Communication Nonverbal communication Question
staff and other stakeholders‚ therefore there must be systems in place to ensure compliance. Important legislations that relate to the care sector are the Health and Safety at Work Act 1974‚ Health and Social Care Act 2008‚ the Equality Act 2010‚ the Care Act 2014‚ the Safeguarding of Vulnerables Act 2006‚ Mental Capacity Act 2005‚ Mental Health Act 1983 and Liability Protection
Premium
AO1 Research carried out on views of different concepts and models of health and well-being. In 1948‚ the World Health Organisation (WHO) stated that health was “State of complete physical; mental and social well-being and not merely the absence of disease and infirmity.” 1However this definition of ‘Health’ received a lot of criticism as it was too vague and not enough description to satisfy the term‚ it was said that there was not enough explanation on other aspects‚ for example what a state
Premium Health Illness Medicine
maintaining effective dialogue. This will include non-verbal signals. I hope to identify the possible barriers that can arise to hinder communication and go on to demonstrate practical solutions that will reduce or remove them. What is communication? As social beings it is central to our existence. Communication is how we express our wants and needs. “Communication is essentially about one person who sends or transmits a message which is received by a second person.”(Reece‚Walker‚ 2003‚ p271). We can expand
Free Communication Message Nonverbal communication
INTRODUCTION. Principles of support is an important element for a successful health and care setting‚ they are applied in health and social care to ensure that clients are cared for in the best possible way. This assay is going to define what principles are and how they are applied in health and social care sectors. It will also talk about protection of individuals from harm‚ person cantered approach‚ ethical dilemmas according to the scenarios given‚ implementation of policies‚ legislation‚ regulations
Premium Health care Sociology Management
Kara Hooper – 08/11/14 Unit 503 1.1 – Explain models of practice that underpin equality‚ diversity and inclusion in own area of responsibility It is important to understand the positive values of equality and diversity in my role as all service users are vulnerable whether physically or mentally. Caring for others and engaging with them engaging in decisions in relation to their life‚ health and wellbeing exercises a certain amount of power over the vulnerable adult. This has the potential to be
Premium Sociology Psychology Discrimination
Unit SHC 21 – Introduction to communicating in Health‚ Social Care or Childrens and Young Peoples settings. Understand why communication is important in the work setting. 1.1 People communicate to express needs and feelings‚ to ask questions‚ to build relationships‚ socialize and share experiences. 1.2 Effective communication effects all aspects of my own work‚supports the development of my own knowledge and skills‚ prevents misunderstanding‚ helps to build trust and supports the development
Premium Nonverbal communication Communication
Assess the hazards identified in the health and social care setting. And make recommendations in relation to identified hazards to minimise the risks to the service user group. M2 and D1 In this assignment I will be assessing the hazards identified in the health and social care setting. The first potential hazard I saw whilst carrying out a risk assessment whilst at a health and social care setting was a wet floor. As the floor was wet it was a hazard and had many risks to it‚ which could have
Premium Hazard Risk Safety
Teaching and Learning in Schools P1 The age range I have chosen is 3 – 7 years‚ and I have chosen communication as the main area of development for this age range. The main stages of communication development are verbal communication‚ where children of this age range start to use their language skills much more effectively; non verbal communication such as eye contact‚ facial expressions‚ body language‚ gestures‚ sign language and tone of voice. These too are often effective ways for younger children
Premium Developmental psychology Communication Psychology
SHC 32 Engage in personal development in health‚ social care or children’s and young people’s settings. 1.1 And 1.2 These are a description of my duties and responsibilities within my work role as expressed in the national occupational standards. *Provide Support for Learning Activities Speaking to the teacher before the start of the lesson to find out what I need to do and which group I will be working with. At the end of the lesson I give feedback to the teacher on how the group managed the
Premium Sociology Management Education