name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 12 pages and is made up of 5 Sections. Name: Pat Williamson Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation
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communication which are the communication cycle and Tuckman’s stages of group interaction‚ what the stages that occur in these theories and how they are being used in a care working environment. The Communication Cycle Michael Argy is the man that made the communication cycle more know is and he suggest that interpersonal communication is a skill that everyone can be learned and developed just as if someone is learning how to drive a car. The communication cycle is one of the most
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Customer Analysis Customer analysis is an important and critical section in the company business plan or marketing plan. The analysis is using to identify the target customer‚ make the strategic and ascertains the needs of these customers‚ and specifies the product that satisfies these needs. The customer analysis and customer profile is a simple tool to help the business better understand and investigate the trend and the potential customers‚ therefore the company can increases the sales and grow
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Why do Australians love pokies? Why do Australians love pokies? If you are looking for a single answer as to just why Aussies love their pokies‚ you’re in for a bit of a shock. There isn’t one. In fact‚ there are several reasons which all contribute to explain why pokies are Australia’s most popular gambling game. How popular are pokies‚ and how much do Australians love pokie machines? Read on to find out… The numbers are in favour One of things which stands out when diving into why Australians
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P5 - How society is affected by social responses to UK Government policies on the Public Services Name of Response Description of response An example this response to policy and the Public Service involvement Sit-ins A form of protest which people will occupy a place and then refusing to leave until their demands are met. An example of this would be the sit-ins that took place in the universities in 2012 about tuition fees rising. The students took camp in buildings inside the university
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Explain the Different Types of Market Structures There is a spectrum of markets structures that exist. At one extreme you have the monopoly structure‚ where the market is dominated by one company with little competition. At the other end of the spectrum you have perfect competition‚ where the market is made up of about 100 small companies who would own about 1% of the market each. Towards the middle of the spectrum you have the oligopoly structure where the market is of about 4-10 companies who
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PLAN & CONDUCT GROUP ACTIVITIES PLAN & CONDUCT GROUP ACTIVITIES CONTENTS BACKGROUND INFORMATION PAGE (2) AIMS AND OBJECTIVES PAGE (3) DETAILED SESSION PLAN PAGE (3) SESSION PLAN PAGE (4) RESOURCES PAGE (5) EVALUATION OF GROUP SESSION PAGE (5) QUESTIONAIRE PAGE (6) REFERENCES PAGE (7) PAMPHLET /BROCHURE PAGE (8) BACKGROUND INFORMATION A. A clear description of the target group or clients and the
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banks using VAIC™ (Value Added of Intellectual Coefficient) and MV/BV (Market Value to Book Value) ratio. The study includes an estimate of the value of synthetic indicator which is Euclidean distance from Positive Development Pattern (PDP) of the group of 20 banks (10 domestic and 10 European) in 2006-2009 period. As a result‚ author made a ranking of banks on intellectual capital. KEYWORDS Intangible resources‚ Intellectual Capital‚ banks‚ multidimensional analysis‚ taxonomy JEL CLASSIFICATION
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Outline Topic: Explain why parents are sometimes strict. Thesis Statement: Parents are sometimes strict to discipline their children‚ to set out strict rules to get the best from their children and to put responsibilities on their shoulders Introductory Paragraph: The ABCD Parenting Young Adolescents (2009 – 2014) stated‚ “Parents are sometimes strict to discipline their children so the they can earn respect from the‚ parents also wants them to think more positively‚ above all‚ to gain a strong
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was commissioned by the Giant Star Hotel. The study sought to find out whether the employees of the hotel business were really satisfied with their jobs or not. In doing this‚ it was determined the extent of the level of their job satisfaction and how they could have been satisfied‚ if they had been in another field. The objectives of this research were to identify the various factors that actually triggered off or were responsible for the workers” satisfaction and to determine the major factor
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