Explain how and why groups of customers are targeted for selected products. [pic] The Nivea Company manufactures products with fall into the skin and personal care section with items such as lotions‚ deodorants‚ creams‚ soaps and shaving material. This company was founded in 2007 and is based in Mumbai. Nivea is currently owned by a German company named Beiersdorf which was founded in 1882 by pharmacist Carl Paul Beiersdorf. In 1900 the new owner developed a water-in-oil emulsion which
Premium Sunscreen Ultraviolet Sun tanning
restructuring that would transform Cisco from a decentralized operation organized around customer groups to a centralized one focused on technologies. This restructuring not only risked destabilizing the large‚ complex organization during an economic downturn‚ but more importantly‚ threatened Cisco’s ability to remain customer-focused‚ a hallmark of the company’s culture and success since its first product was created in 1986. In order to maintain communication and stimulate ongoing collaboration
Premium Cisco Systems
P5: Explain the concept of homeostasis. P6: Follow guidelines to interpret collected data for heart rate‚ breathing rate and temperature before and after a standard period of exercise. M2: Discuss the probably homeostatic responses to changes in the internal environment during exercise. M3: Present Date collected before and after a standard period of exercise. D2: Evaluate the importance of homeostasis in maintaining the healthy functioning of the body. P5 Homeostasis is a natural
Premium Physiology Heart Metabolism
P5 – explain how employee performance is measured and managed Describe these 3 methods of measuring performance 1. Performance indicators – performance indicators outline what an employee does right for example if they receive a 10/10 positive feedback from who they serve and zero defects. 2. Goal theory – this is a method of motivation in which someone is given a goal to work towards to so their work output will increase. 3. SMART targets - choose at 3 from this list - Sales targets – this
Premium Case study Customer service Measurement
1.4 explain different ways of segmenting customer groups There are many different ways for a company to segment customer groups in order to find the most ideal customers for certain products or services that they are offering. Some of these include geographic segmentation‚ demographic segmentation‚ psychographic segmentation‚ and behavioural segmentation. 1. Demographics (age‚ race‚ religion‚ gender‚ family size‚ ethnicity‚ income‚ education level). This is basically the study of population. Demographic
Premium Marketing Psychographic Marketing research
a business can monitor and evaluate customer service. Dominos can monitor its customer service by: • Web surveys – this is one of the most common methods of monitoring and evaluating customer services. This method is very easy and useful to the companies because this way you will get the results quickly. If people want to order pizza from dominos online‚ they can fill in the survey on the website. Web survey is not the only way dominos can monitor customer service. They can also give out questionnaires
Premium Customer service Customer
P5 - Explain how and why groups of customers are targeted for selected products In this task I will be explaining how and why a group of customers are targeted for selected products. A customer is A consumer is A buyer is The difference between them is Businesses segment customers in a variety of different ways including Businesses also use systems to identify and reach their target groups. The two main systems they use are ACORN is MOSAIC is I will now explain how and why groups
Premium Marketing
3.1 Explain how products are developed to sustain competitive advantage 3.1.1 The product life cycle (PLC). The product life cycle is used for determining the lifespan of products and there are 4 sub stages of product: introduction‚ growth‚ maturity and decline. From 2007 until now‚ Honda Air Blade has become the most successful line of Honda’s motorbike as well as on market. Since it was born‚ Honda Air Blade has achieved sales of more than 2 million products. This year‚ from April to the end
Premium Marketing Brand management Brand
also relax for the same time. Measuring and managing customer satisfaction is important for the survival‚ development and success of the tourism business (Sirakay‚ 2003). Customer’s satisfaction is the main concern for every resort and hotel in order to keep the customers loyal to the resort and make them permanent visitors. It is believed that higher level of customer satisfaction may result in higher levels of repurchase. When measuring customer satisfaction‚ the basic premise is that consumers reflect
Premium Tourism
Demolition There are typically 5 predominant reasons why a structure may be demolished‚ these may include: Insufficient foundation – This refers to the condition that may become apparent when certain symptoms appear. These may include the floor of the structure becoming uneven‚ cracks running throughout the exterior or interior of the structure walls. Typically‚ weak foundations can originate from insufficient land due to sinking. Another common cause would be that the foundation components and materials
Premium Civil engineering Construction Reinforced concrete