Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
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Explain why the Russia revolution failed? In my opinion the failure of the revolution in 1905 was caused by many different contributing factors‚ however the key reason for the failure‚ was the success of state authority and the Tsar retaining control. If the Tsarist state had collapsed‚ as in 1917‚ the revolution would have inevitably been successful. A revolution means to forcibly overthrow a government. In February 1905‚ 400‚000 workers went on strike due to the response of the bloody Sunday;
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Questions and Activities Please read the checklist at the end of this assessment before you begin. 1. Why is play important for children? Play is important for children because playing is the process that essential to children’s developmental progress. Children need to go through each level of process to generate‚ develop and enhance their developmental progress and well being. In playing‚ children will need to use their physical ability‚ able to explore and apply their creativity and naturally
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honestly."1 The Group of Seven was a group of landscape painters who took up the challenge and transformed the misleading and stereotyped ways that Canada and its people were portrayed in. The seven founding artists of the famous Group were: Lawren S. Harris‚ J.E.H. MacDonald‚ Arthur Lismer‚ Frederick Varley‚ Frank Johnston‚ Franklin Carmichael and A.Y. Jackson. Before the Group of Seven emerged from Toronto‚ Canadian landscape painting often imitated European styles and themes. The Group were regarded
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Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
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-understanding the basic cost terms as well as ethics. referring to page 400 of textbook. -Is it in best interest of self/city -Framework for ethical decision making – textbook -who will be affected. Do good/harm to different group of people -in difficult situation - why does am have to overbudget. Suggestion to improve‚ by city governer. real life examples. Allowed if under supporting evidence. Covering topic : Introduction to managerial accounting Budgetary Planning and Control. Ann Paxton
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Lecture How do we explain behavior Behaviour generally refers to actions or reactions (an activity or response of some kind) of an object or organism usually in relation to the environment or surrounding world of stimuli. Behaviour can be conscious or unconscious‚ overt or covert‚ voluntary or involuntary‚ sometimes it can be common‚ unusual‚ acceptable‚ or outside acceptable limits. The acceptability of behavior is evaluated relative to social norms and regulated by various means of social control
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fashionable products such as clothing and accessories to high-end customers through retail stores. The brand is recognized by customers through its check design that immediately distinguishes the brand from other competitors in the industry. Customers perceive the brand as an icon that reflects fashion but at the same time it reflects luxury and classiness. Burberry targets different types of customers. There are the core customers‚ which were part of the customer base that Burberry targeted it before
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An Analysis on Customer Care Strategy of Southwest Airline |Prepared by: |Name | |SN: |ID number | |Class: | | |To: |Your tutor
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| Chapter 1 Introduction 1.1 Background Customer Satisfaction is one of the most important issues concerning business organizations of all types‚ which is justified by the customer oriented philosophy and the main principle of continuous improvement of modern enterprises. Thus‚ customer satisfaction measurement may be considered as a most reliable feedback considering that it provides in an effective‚ direct‚ meaningful and objective way regarding the clients’ preferences and expectations
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