ACCA EXAM TIPS P5 ADVANCED PERFORMANCE MANAGEMENT – DECEMBER 2012 Posted by Davinia McGann in Accountancy & Tax‚ 01.11.2012 As Head of ACCA Programmes here at BPP‚ I have asked my expert subject managers for ACCA Exam Tips for your forthcoming December 2012 exams. Here is what Doug Haste‚ our ACCA P5 Advanced Performance Management Subject Manager had to say: “Section A (50-70 marks in total) will contain two compulsory questions; each question will be allocated between 25 and 40 marks. The
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A product/customer focus is a pivotal characteristic that entrepreneurs must have in order for the entrepreneur themselves and their business to be successful. With that said‚ an entrepreneur with a product/customer focus is one that clearly understands the needs and wants of their customers and thereby producing and developing products that enhance people’s lives‚ but also products that meet and satisfy customers needs and wants. Although there is a vast array of characteristics for successful
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perceptions towards discount offers Abstract This research study examined consumers ’ perceptions of products they purchased under discount offers‚ and their effects on repurchase intentions of the same products after the end of the offers. The research began with an exploratory study of marketers ’ observations of the effectiveness of consumer discount programs‚ and consumers ’ opinions regarding the products. The findings of this exploratory research were used to develop hypotheses and survey instrument
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(a) Describe the promotional mix used by two selected organisations for a selected product/service. Coca-Cola Founded in 1886 by pharmacist Dr John S Pemberton in Atlanta‚ Georgia‚ The CocaCola Company is the world’s leading manufacturer‚ marketer and distributor of non-alcoholic beverage concentrates and syrups‚ and produces nearly 400 brands. www.coca-cola.co.uk/about-us/introducing-our-business.html Coca-Cola was invented by Dr John Stith Pemberton and first went on sale at Jacob’s
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CUSTOMER SATISFACTION IN INDIAN BANKING SECTOR By‚ Sushanta Chakraborty PGDM 1st year‚ SEC B Roll No. 57 INTODUCTION Business need to attract and establish a customer market and would need to retain it through satisfaction. That is the key to its business performance (Johnson et al. 2000). In order to attain this goal‚ a company should have a high satisfaction rate from its clients. The increasing competition
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which are Coca Cola Company (Coca Cola) and Kellogg Company (Corn Flakes) for selected product or services. Coca-Cola is an American company for soft drinks such as coca cola‚ sprite‚ Fanta etc. The most famous product is the drink of Coca-Cola‚ while the company produces more than 3‚500 drink .It distributes its products in more than 200 countries around the world‚ and consumption is about 50 billion of the company’s products a day around the world. The company was founded in 1892‚ but the very
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Customer Centric Service Kaplan University Unit 1 AB221 Malana Crofoot 01/10/2012 Unit 1: Customer Centric Service When a person owns or operates a business there is an expectation to deal with persons outside of themselves. Knowing this it is best to give those people the best impression possible in order to gain customer loyalty and repeat business. If I owned a business‚ I would try to treat every customer as if they were my first. That first customer is very crucial
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Over the years I have been to surf camps and each one was a memorable experience. Unfortunately each trip only lasted for a day. Spending a whole week here would be a brilliant experience as I have been hoping to improve on my surfing skills for a while now. A few months back I watched Waveriders which convinced me even more to surf‚ after all the North West is known for being one of the best surf spots in the world. My family are big into athletics‚ competing at national and international level
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[Task 1]{M1} I am going to explain how different customers’ needs and expectations can differ. The supermarket industry provides a good example of the way in which different groups of customers will have different expectations and needs. Some customers just want to buy standard products at the lowest possible prices. They will therefore shop from supermarkets that offer the lowest prices and provide a reasonable range of products. In contrast‚ some customers are looking for variety and quality
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and change interest rates. The most important of these decision makers are consumers and suppliers (from the business point of view) Consumers: Buy goods and usually look for value for money. Suppliers: Supply goods to other businesses and to customers. Although the economy is made up of millions of individual separate decision makers‚ there are still clear patterns to the types of decisions they make. (E.g. when consumer confidence levels raise‚ this means their levels of spending increases and
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