STRATEGIC HRM AT THE MAYO CLINIC: A CASE STUDY Sunil Ramlall Hamline University Tripp Welch‚ Jennifer Walter‚ and Daniel Tomlinson The Mayo Clinic ABSTRACT For many decades‚ Mayo Clinic has been ranked as one of the top medical institutions in the world. The entire health care industry has been experiencing immense challenges. Given the current and historic success of Mayo‚ what does Mayo need to do from an HR perspective to maintain this standard of excellence? This case identifies the
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One year old male infant named Matthew is brought into the clinic by very worried parents. Infant shows abnormal symptoms such as stunted growth and underdevelopment of weight for his age and he has no hair on him‚ a condition called alopecia. Alopecia in his case took off all the hair off his head and his eyebrows and eyelashes. Infant’s head was severely disproportioned to his body and also was disproportioned to his face. His face appeared to be very shrunken and small and he had an underdeveloped
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7. “Patient self-determination and autonomy are under the law ancillary and derivative from the well-articulated right of privacy. Under this well established right‚ procreative freedom‚ the right to refuse any medical care no matter how beneficial‚ the right to terminate one’s life and legal immunity for doctors supporting or implementing such patient desires are all set out with clarity.” Accept or reject with specific examples. I completely agree with this statement‚ patients have the freedom
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R.N. (2003). Impact of people management practices on organisational performance Management‚ 14‚ 1246-1266. Purcell‚ J.‚ & Hutchinson‚ S. (2007). Front-line managers as agents in the HRM performance causal chain: theory‚ analysis and evidence. Human Resource Management Journal‚ 17‚ 3-20 Rousseau‚ D. 1990. New hire perceptions of their own and their employer ’s obligation: A study of psychological contracts. Journal of Organisational Behaviour 11‚ pp. 389-400.
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For many people‚ receiving an IV at the hospital can be a very scathing experience. Combined with the hospital’s sweet aroma of formaldehyde and harsh interrogation lighting‚ the drawing of blood makes most people fear the needle as much as the dentist’s office. The act can be even more excruciating when the phlebotomist ruptures the vein and has to stick the patient multiple times. Though there are many ways to prepare veins properly‚ such as hydrating‚ the best course of action is to keep your
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Every year for the past five years during the height of tax season I’ve become ill and ended up in the hospital. I’ve always become hospitalized in March‚ my busiest time of the year working as tax accountant. Stress for me is always the worst in March‚ just before the tax deadline. The reason for my hospitalization is always different‚ but yields the same result. Hospitalization results in paying a large deductible from my insurance plan‚ usually around $4000.00. But the worst of it is taking
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If someone is going to work in the medical field especially in a hospital‚ then it is important to stay up to date with changes. CMS developed a challenge for all hospitals and that is hospital readmission prevention. No one is aware of the impact a readmission(s) can have on a hospital until they receive the penalty. As any future health care administrator‚ it is important to understand all aspects of changes made through the government. This topic sparked an interest due to the impact and decision
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Winterbourne View Hospital Winterbourne View Hospital was a 24-bed hospital that was registered to provide assessment‚ treatment and rehabilitation for people with learning disabilities and autism. Unfortunately‚ instead of protecting patients form any abuse‚ staff was proven to mistreat and abuse the service users. These events first came to light in May 2011. Prompted by concerns raised by a former staff member‚ a journalist working for the BBC managed to get a job in that hospital. Using a hidden
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as compared to that of a typical hospital? A. The hospital focused on this new procedure for treatment of external types of abdominal hernias. Some differentiating features of the Shouldice process were the arranging of abdominal muscles into three distinct layers‚ reinforcing the abdominal wall with six rows of sutures and did not involve any insertion of screen and mesh under the skin. Beyond the surgical procedure‚ it was the service process of the hospital that differentiated it from others
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“The Haunted Hospital” written by Miss Cellania gathers the background information at Waverly Sanatorium‚ a hospital that was used to treat patients with tuberculosis in the early 1900’s that resulted in an estimated 64‚000 patients had passed during the operation of Waverly until it had closed in 1961 (Cellania). The article continues discussing the hauntings of the sanatorium such as the underground tunnel and room 502. ‘The Haunted Hospital’ closes with the topic of the new owners of the sanatorium
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