Case Study > Data Warehousing Continental Airlines I. Executive Summary Table of Contents I II III IV V Executive Summary The Decision to Invest Implementation New Business Strategies ROI 2 4 6 9 19 20 Technical Appendix A Continental’s comeback from “Worst to First” is an airline industry legend. Now the company is engaged in a new initiative to move from “First to Favorite.” To support this ambitious initiative‚ Continental tapped into its Enterprise Data Warehouse and expanded it
Premium Customer relationship management Customer service Airline
Introduction Malaysia Airline started on 12 October 1937. On 2nd April 1947‚ Malaysia Airlines took its first commercial flight as national airline. Malaysia Airlines changed it name to Malaysian Airlines Limited after the formation of Malaysia in 1963. After that‚ Borneo Airways had incorporated into Malaysia Airlines Limited‚ within 20 years Malaysia Airlines Limited grew from single aircraft operator into a company with many employees. A new logo was introduces and the airline grew exponentially
Premium Malaysia Airlines Airline
United Airlines Introduction United Airlines is an American key airline whose headquarters is based in Illinois Chicago. The United airline operates mainly in the United States and across other regions such as such as Japan and Guam. The airline handle and average of about 45‚000 passengers on daily basis and employs over 88‚000 individuals. SWOT ANALYSIS Swot analysis refers to the strength‚ weaknesses‚ opportunities and the threats that a business faces. Every company has its strengths‚ weaknesses
Premium Delta Air Lines Northwest Airlines Airline
Southwest Airlines Southwest Airlines has long been one of the stand-out performers in the U.S. airline industry. It is famous for its low fares which are often some 30% lower than those of its major rivals. These are balanced by an even lower course structure‚ enabling it to record superior profitability even in bad years such as 2002‚ when the industry faced slumping demand in the wake of the September 11 terrorist attacks. Indeed‚ from 2001 to 2005‚ quite possibly the worst 4 years in the
Premium Southwest Airlines Airline
working on the problem‚ he chose to eliminate the problem by using reverse psychology such as penalizing their incentives such as downgrading their accommodation such as from five stars to three stars. The aim of the company was to re-structure the airline without putting their publicity at risk. The need to hire younger staffs to be in line with the new image became crucial for Silvertail. The existing pool of older crews suffered tremendous consequence such as benefits and privileges was reduced and
Premium Employment Problem solving Management
Southwest Airlines Abby S. Boeltram BCOM/230 June-Monday‚ 2013 Jeff Gofter Southwest Airlines Organizational culture is the collective behavior of people‚ who comprise an organization‚ and this behavior affects the way people and groups within the organization interact with others‚ internally and externally. Founder of Southwest Airlines‚ Herb Kelleher is credited with creating an organizational culture that unique in America today and which has propelled Southwest to the number one spot
Premium Southwest Airlines Airline
Budget Airlines Threats and opportunities within the industry‚ a brief Report Mr. Craig Haldane Glasgow‚ 30th November 2014 Contents 1. 2. 3. 4. 5. Introduction: What is a Budget or Low Cost Airline……………………………………………………… 1 Strategies Within the Industry……………………………………………………………………………………… 1 Threats Within the Industry…………………………………………………………………………………………. 2 Opportunities within the Industry………………………………………………………………………………… 2 Conclusion…………………………………………………………………………………………………………………... 3 1. Introduction: What
Premium Low-cost carrier Airline Southwest Airlines
DATE 14 October‚ 2014 SUBJECT Case Analysis Danville Airlines Step 2 Notes on Relevant Information/Underlying Assumptions Julie Taylor is the director of human resources at Danville Airlines and she would have to make a difficult recommendation to the airlines board members. She need to recommend a solution about David Reigers case. David Reiger is one of the airlines best pilots‚ and his genetic test shows that he has Huntington disease gene. He has not showed any symptoms yet‚ and he still qualifies
Premium Huntington's disease Airline Federal Aviation Administration
evaluate the adaptation of the marketing mix (MM) of two airlines with respect to a certain marketing tactic. Therefore‚ Etihad Airways‚ the national carrier of the United Arab Emirates (UAE) and the South African low-cost carrier Mango have been chosen for the comparison. Hence‚ brand positioning and awareness will be appraised as a marketing tactic for both airlines. Secondly‚ this report will compare and evaluate how these two airlines adapt product and promotion as part of the MM in order
Premium Flag carrier Airline Low-cost carrier
ADVERTISEMENT IN PAKISTAN Definition: Advertising is a means of communication with the users of a product or service. Advertisements are messages paid for by those who send them and are intended to inform or influence people who receive them. Description: Advertising is always present‚ though people may not be aware of it. In today’s world‚ advertising uses every possible media to get its message through. It does this via television‚ print (newspapers‚ magazines‚ journals etc)‚ radio‚ press
Premium Advertising