CASE: Community Hospital Evening Operating Room Solution 1) The average customer arrival rate and service rate per hour Patient arrival time in a day (11 pm to 7 am) = 8 hr/day Patient arrival time in a year (Total study time) = 8 (hr/day) * 365 = 2920 hrs For average customer arrival rate‚ we know that 62 patients are required during that time period. So average customer arrival rate (λ) = 62/2920 = 0.0212 patients /hr Service rate (μ) = 60/80.79 = 0.7426 /hr
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1. How successful is the Shouldice Hospital? Generate a P&L statement using available information from the case. Treat each of the two operations—hospital and the surgery—separately. Hospital: Revenues (4 days X $111/day x 6‚850 patients/year) 3‚041‚400 Cost 2‚800‚000 Profit: 241‚400 Clinic: Revenues ((($450 + 60 + 75) X 0.20) X 6‚850 patients/year)) 3‚596‚250 Cost 2‚000‚000 Profit 1‚596‚250 Total Profit 1‚837‚650 2. How
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environment in Toronto f. Rooms g. Satisfied operators Analyses 2. Why do patients choose Shouldice Hospital over other hospitals? What are the benefits received by Shouldice’s patients that are different from other hospitals? Answer: Patients choose Shouldice Hospital over other hospitals because the service they get from Shouldice is far away better than other hospitals. The benefits they received are as following: a. Appointments are driven by patient referrals.
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Conclusion Hospitals are facing financial problem where millions of dollars are lost each year due to non-payment by those who unable to afford their service. Additional changes such as insurance are dictating doctors what test may be performed. Insurances have decreased reimbursement hospitals due in part because of recurrent readmission for patients with same illness that not being addressed. Ministry services are implementing solutions to fix the healthcare system solely depending on member
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In hospitals like all businesses there are several levels or tiers to its structure and each level has its own sublevels that as a whole make up the facility. Hospitals are not just filled with Doctors and nurses there are many other aspects that go into the day to day operations. Beginning with the Administration aspect of a hospital‚ those in charge of the business portion of the facility‚ including human resources and billing/collections. These people include a board of directors‚ HR employees
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Malaysia and Ghana are both producers and exporters of palm oil in the world. The path of their industries diverged in the early stage of development‚ and eventually went in opposite directions. Malaysian industry has been dynamic and successful‚ and Ghana‚ inactive and limited. Malaysia and Ghana had different industry structures‚ and different market orientations. Because the oil palm tree is indigenous to West Africa‚ the fruit of the palm tree was well known and used by natives of southern Ghana
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PROGRAMME RESEARCH METHODOLOGY - CEMBA 570 ASSIGNMENT RESEARCH PROPOSAL NAME OF STUDENT : ROBERT DAMOAH ARTHUR EXAM NUMBER : PG4093410 CENTRE : TAKORADI TOPIC: THE LIVELIHOOD IMPACT OF THE SMALLHOLDER OIL PALM FARMERS’ SCHEME IN GHANA – A CASE STUDY OF THE BENSO OIL PALM PLANTATION (BOPP) LTD‚ ADUM BANSO ESTATE – TAKORADI. …………………………………… …………………………….. ROBERT DAMOAH ARTHUR HENRY MENSAH (STUDENT)
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phones. The pioneers of Palm Inc. Palm had been the leader in the market of hand-held computers with high market share and profitability as well as a brand name recognition level to which many other firms could only dream. Palm’s brand has faded substantially and as of April 2010‚ the company was acquired by HP for $ 1.2B. Below ‚ I have listed Palm Inc’s list of errors that the organization made over its life cycle and necessary reccomndations. Error 1 : Palm Inc. did not establish
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The Case of the Unhealthy Hospital Anthony R. Kovner Harvard Business Review No. 91506 SEPTEMBER–OCTOBER 1991 HBR Anthony R. Kovner The Case of the Unhealthy Hospital Bruce Reid‚ Blake Memorial Hospital’s new CEO‚ rubbed his eyes and looked again at the 1992 budget worksheet. The more he played with the figures‚ the more pessimistic he became. Blake Memorial’s financial health was not good; it suffered from rising costs‚ static revenue‚ and declining quality of care. When the
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EVALUATING EXPORT TAX POLICY ON CRUDE PALM OIL AND ITS IMPACT TO THE GROWTH OF HIGH VALUE ADDED PALM BASED PRODUCT A. BRIEF PROBLEM STATEMENT EVALUATING EXPORT TAX POLICY ON CRUDE PALM OIL AND ITS IMPACT TO THE GROWTH OF HIGH VALUE ADDED PALM BASED PRODUCT INTRODUCTION Palm oil industry is one of the main pillars of Malaysian economy. It started in 1800s‚ with the introduction oil palm to the state of Malaya as ornamental plant‚ and now it has grown into a diversified industry which
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