Organization This case study identified many strengths Panera Bread has including those dating back to Au Bon Pain Company; however‚ this section will only identify those strengths associated with the current position of Panera Bread Company. First and foremost is customer service. The company has been awarded with two major customer service awards including the J.D. Power and Associates’ restaurant satisfaction study which ‘‘ranked Panera Bread highest among quick-service restaurants in the Midwest
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CASE STUDY 1: PANERA BREAD COMPANY 1. What do you describe as Panera’s purpose‚ mission‚ and strategy? To satisfy customers with fresh baked breads‚ gourmet soups‚ and efficient service. Their strategy is to watch and carefully time market trends and orient the company toward innovating to fulfill consumers. 2. How well has Ron Shaich utilized the open systems model of organizations in moving Panera Bread Company forward in its competitive environment? I believe he has done a
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Panera Bread Company is a leader in the easy casual restaurant industry with multiple café-bakeries located in 36 states‚ of the United States. Panera operates under the banner of Panera and Saint Louis Bread Company. Almost 400 of its 1‚027 bakeries are company-operated and the remainders are franchisees. Panera Bread’s core competencies are in their market niche‚ offering a premium specialty bakery and café experience to suburban and urban residents. Penera’s focus is offering their
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Panera Bread is a renowned restaurant that has come about from the merging of great companies and people. However‚ the beginning was actually with Au Bon Pain which was started in Boston’s Feneuil Hall as a demonstration bakery. Louis Kane was struck by this store’s growth potential and purchased the business in 1978. Between 1978 and 1981 the company opened 13 stores‚ but subsequently closed 10 of these stores‚ in the Boston area and had major debt. Ronald Shaich‚ a recent graduate from Harvard
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bring everyone in the community together; my family has always helped others. All these events have made me who I am today. All the experiences in my life have lead me to be detail oriented‚ punctual‚ and a very hard worker. The environment of Panera bread is amazing and the customers that it attracts are happy and nice. This environment is this way because of the way employees interact with the customers. When I go into work I am happy to be there and ready to help anyone who comes in. I believe
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The extent of this report is to analyze Panera Bread Company in terms of sustainability. Content • Introduction • Overview • Sustainability • Conclusion • References Introduction For restaurateurs‚ study results suggest that developing positive indicators of customer behavioral intentions relies not only on the restaurant’s ability to increase customer satisfaction‚ but also to establish a favorable image and perceived value. Hence‚ restaurateurs are keen to strengthen in pursuit
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Panera Bread is ready for the currentchange in American eating habits. The company is a leader in the quick-casual restaurant business with more than 1‚027 bakery-cafes in 36 states. Its locations‚ which operate under the Panera and Saint Louis Bread Company banners‚ offer made-to-order sandwiches built using a variety of artisan breads‚ including Asiago cheese bread‚ focaccia‚ and its classic sourdough bread. Its menu also features soups‚ salads‚ and gourmet coffees. In addition‚ Panera sells its
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MGMT479H June 23‚ 2013 Panera Case Study Week 3 Panera Bread Company’s beginnings come from a vision of one man who purchased the company from a French oven manufacturer Pavailler who opened a demonstration bakery. Louis Kane was struck by the potential of what the business could be so he purchased this business from Pavailler. Named Au Bon Pain (French for “where good bread is”) and opened 13 stores and closed 10 stores between 1978 and 1981. With bankruptcy in the future‚ Kane meets a fellow
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Panera Bread Essay Jordan Weinkle Ron Shaich has been an exemplary CEO for Panera Bread and has made decisions that have allowed the company to grow steadily‚ even through difficult economic times. When Shaich founded Panera Bread‚ his main goal was to provide nourishing food at a fast food pace in a sit down setting. Now‚ with more than 700 stores‚ he has created an extremely loyal following across the country. I will discuss two main points made by Shaich in the mini-documentary on Panera which
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Chipotle vs. Panera Bread Company Introduction Fast Casual Restaurant fast casual restaurant is a type of restaurant that does not offer full table service but promises a higher quality of food and atmosphere than a fast food restaurant. In the USA it is a relatively new and growing concept to fill the space between fast food and casual dining. The typical cost per meal is in the US$8–$15 range. Two emerging fast casual restaurants are Chipotle Mexican Grill and Panera Bread. When Chipotle
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