The current issue and full text archive of this journal is available at www.emeraldinsight.com/0960-4529.htm The impact of ISO 9001 effectiveness on the performance of service companies Evangelos L. Psomas Department of Business Administration of Food and Agricultural Enterprises‚ University of Western Greece‚ Agrinio‚ Greece The impact of ISO 9001 effectiveness 149 Received 7 May 2012 Revised 17 October 2012 Accepted 29 November 2012 Angelos Pantouvakis Department of Maritime Studies
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2007-2008 Noble Street Charter High School Chicago‚ IL. August 2003-June 2007 General Studies Work Experience: Argo Tea Evanston‚ Illinois March 2013-December 2013 Barista -Rang up customers -Made drinks and served food in a neat and timely manner -Cleaned to keep the café in order Greek American Rehabilitation and Care Centre Wheeling‚ IL. March 2010-August 2010 CNA/Rehab Aide -Assisted residents with daily activities such
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sell them individually to neighbors for a small margin. The business savvy boy expanded his sales to include Christmas cards‚ seeds‚ pens and pencils. But it wasn’t until‚ at the age of 17 with money he received from his father for his academic performance‚ did Ingvar have the means to expand his offerings to include picture frames‚ wallets‚ and jewelry; ultimately formalizing his retail operations under the name IKEA. The 1940 and 50s brought a burgeoning demand for furniture‚ largely as a result
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Bonnie and Clyde.” -Bonnie Parker. The criminal outlaw duo Bonnie and Clyde‚ who also became known as The Barrow Gang‚ became notorious for their two year crime spree during the Great Depression and were made famous by their actions. Bonnie Parker was part of this duo and played a role in altering the image of women‚ which was already taking place during this time‚ by proving that even a woman can become a famous outlaw. Bonnie Parker was born to Henry and Emma Parker on October 1‚ 1910 in Rowena
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• Forests Forests is not just made of trees but also animals and micro-organism. Throw into the mix the non-living‚ abiotic components like soil‚ climate and water‚ and take in the complex interrelationships among the organisms and the environment‚ and we are closer to an actual understanding of this ecosystem. With one third of the Earth’s surface is covered with forests it is no surprise that they are among the most notable storehouses of biological diversity on the planet. Forests have a
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Braggart : Analysis Paragraph Aarushi Agrawal The poem “Braggart” by Dorothy Parker shows how one will always want what one doesn’t have‚ resulting in bitterness‚ negativity‚ and insecurity. Parker writes in an alternating rhyme scheme‚ showing the inner conflict of the speaker. The speaker wants to appear aloof and confident‚ however is resentful of the fact that the listener has what she desires. This is clearly shown through the lines “The pretty stuff you’re made of will crack and crease and
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IMPLEMENT OPERATIONAL PLAN As the chief Executive Housekeeper I am going to writing a report implementing the new plan strategies that how to reduce time on cleaning rooms on a daily basis. It is now important to take these cleaning timings into consideration; timings will change from 30 minutes per room to 25 minutes. This will decrease the staff hours and it will benefit our department into a profitable way. Having this done will decrease the company expenses and the profit will be increased
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Smith consulting was contacted by Kudler Fine Foods to develop a program for a new frequent shopper program. In order to make sure that the project is a success‚ Smith Consulting will be deciding on a method to follow. A method is described as a guide that is used to structure‚ plan‚ and control the process of developing an information system. There are many different methods that Smith Consulting can look into. One of the more popular methods is the waterfall method. Based on the idea that you only
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Artemis Sportswear Company is a company that sells every type of sports wear from the head bands to the shoes on your feet. The company has experienced a steady yearly increase; however‚ the company is still looking for ways in which they can improve their profit line. Their goal is to find ways in which to accomplish this with minimal effect on the workers and productivity. BACKGROUND Artemis Sportswear Company has been in existence for six years. During this time the company has been fortunate
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Manage Operational Plan Assessment Activity 1 Describe the purpose of the operational plan and describe its relationship to the strategic plan. An operational plan is an organisational planning document derived from the strategic plan. The strategic plan provides a high-level outline of the organisation’s mission‚ general direction and broad goals and the operational plan is a detailed document that outlines how the organisation’s strategic goals will be achieved in practice. The operational
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