Achieving client satisfaction on board by Martina Rohm In-flight Service determines airline passengers’ decision Due to rapid changes and new trends in the aviation business‚ continuous product revision is required to respond to customer demand and to react to increasing competition. Lufthansa Consulting has developed a specialized in-flight service evaluation system which reviews and assesses the onboard product of airlines‚ in detail‚ and can be adapted to particular customer requests. The
Premium Airline Flight attendant Aircraft
and security of their passengers‚ and passenger comfort is only secondary. • The first female flight attendants in 1930 were required to weigh less than 115 pounds. In addition‚ they had to be nurses and unmarried. • Flight attendants must not have any tattoos visible when a uniform is worn. These requirements are designed to give the airlines a positive representation. • The normal ratio of Flight Attendants to passenger seats is one Flight Attendant for every 50 passenger seats. • The height requirement
Premium
11‚2001 were the worse attacks ever on the US. Since the attacks‚ how has airport security changed?” After the hijackings‚ the president and the United States Congress faced an immediate challenge to restore public confidence in the security of passenger airline travel”. Is it better or worse? Let us hope it has changed for the better. In November of 2001‚ the Transportation Security Administration (TSA) was created because of the attacks on September 11‚ 2001. It was formed through the passage
Premium Airport security Aircraft hijacking September 11 attacks
Recently‚ big cities such as Tokyo‚ Beijing‚ and Shanghai suffer from serious air and noise pollution because of the volume of passenger cars. Although passenger cars are one of the most convenient vehicles for residents‚ the governments should ban passenger cars because the volume of passenger cars cause environmental issues‚ health problems of citizens‚ and fearful effects on transport of emergency vehicle. First‚ although the unit sales of eco-friendly cars is increasing in big cities‚ there
Premium Transport Automobile Pollution
planning their journey. EXISTING SYSTEM The existing airline reservation system has many shortcomings associated with it. In the existing system airlines used to set flight reservation levels higher than seating capacity to compensate for passenger cancellations and no-shows accounting to overbooking in the system. If travelers had to make / cancel reservation he had to visit either the airline or travel agent frequently to do so thus wasting time and money for all. In the existing system
Premium Airline Requirements analysis Internet
Airline catering is a business that provides food service at a remote site‚ specifically airline companies. It involves providing meals for passengers on board an aircraft as well as for restaurants situated at airport terminals. Modern airports have a variety of food and beverage outlets to cater to the increasing number of air passengers. Catering to passengers en route is normally contracted out to a flight catering unit of a reputed hotel or to a catering contractor or to the catering unit operated
Premium Catering Airline Pan American World Airways
vessel contains 9 passenger decks a) MS Statendam- accommodates 1‚260 passengers. b) MS Maasdam- accommodates 1‚258 passengers c) MS Ryndam-accommodates 1‚260 passengers d) MS Veendam- accommodates 1‚350 passengers e) Rotterdam Class (R Class) - All R class ships received the first phase of Signature of Excellence upgrades between 2005 and 2009. vessel contains 9 passenger decks a) MS Rotterdam- accommodates 1‚404 passengers b) MS Volendam- accommodates 1‚432 passengers c) MS Zaandam-
Premium Cruise ship Holland America Line
Make and confirm reservations for passengers and sell tickets for airline. May check baggage and direct passengers to designated concourse. TASKS: 1. Arranges reservations and routing for passengers at request of Ticket Agent. 2. Assigns specified space to customers and maintains computerized inventory of passenger space available. 3. Determines whether space is available on travel dates requested by customer. 4. Checks baggage and directs passenger to designated location for loading
Premium Airline ticket Travel agency Travel
one very distinct thing in common with one another. They carry passengers through the air. A jet can be defined as an aircraft because it carries passengers through the air. Jets are composed of many different parts that come together to make them fly. There are several key components that aircraft have to help them achieve flight. Jets are basically comprised of the fuselage‚ wings‚ ailerons‚ rudder‚ elevator‚ and engine. Passengers ride in the fuselage‚ the wings achieve lift‚ the ailerons‚ rudder
Premium Hot air balloon Internal combustion engine Aircraft
Airways (2012) stated that the reservation online enhance booking system and increase sales. This is because it is convenient for passengers to check dates and flight. No matters where passenger live‚ they can reserve online and make a payment directly to Virgin Atlantic Airways through credit cards. Secondly reservation online provide all level of services. So passengers can select the service to suit their need. Virgin Atlantic Airways provide services such as economy class‚ premium economy class
Premium Marketing Virgin Atlantic Airways British Airways