Case Study 7.1.: ERP Helps Productivity at Northern Digital Inc. Question: 1. For a small company like NDI‚ why is an ERP better than SCM applications? Answer: ERP supports internal supply chain within an enterprise‚ while SCM applications support just certain part of internal supply chain. Therefore‚ for small companies like NDI‚ it’s more efficient and effective to implement one system‚ namely ERP‚ instead of more SCM systems. Further‚ ERP software support several functionalities for supply
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Title: DM Drogerie Markt and CRM Company – brief description Dm drogerie markt owns and operates drug stores. The company was founded in 1976 and is based in Wels‚ Austria. It is one of the biggest drug stores in central and eastern Europe. Nowadays there are more than 2.500 stores in 11 countries around Europe. There are more than 369.000 employees all together. There are about 70 stores opened in Slovenia. Their offer encompasses: beauty‚ health‚ baby‚ photography and household products.
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UPS in 2006 Customer Service and CRM Initiatives Case study Reference no 506-163-1 This case was written by Mridu Verma‚ under the direction of Kaushik Mukerjee‚ ICFAI Business School‚ Pune. It is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was compiled from published sources. © 2006‚ ICFAI Business School‚ Pune. No part of this publication may be copied‚ stored‚ transmitted
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1. Why did Tektronix implement ERP in stages? How should a company decide on implementing in stages or going big-bang? Tektronix implemented the ERP in many waves. Each wave delivered a specific functionality for a particular division or geographic region. The concept of waves was important: * implementing in waves allowed to obtain regular feedback * flexibility in scheduling – e.g development at MBD took much longer than anticipated – but due to the wave concept there were
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unbiased attitude and show professional objectivity at the highest level based on Code of Ethics and the Standards. Conversely‚ Jack had confrontations with the controller because of clashing personalities one year ago. Before his visit to Mercy Hospital‚ Jack already believed that there is the adversarial relationship between them‚ which indicated that he already had biased attitude. Secondly‚ Jack thought the procedures would be simple and routine at first‚ which is another violation. Engagement
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Case Study: Nestle ERP implementation Background Nestle is a multinational company based on Switzerland‚ was establish long ago in 1866 by Henri nestle which supplies different kinds of food products. Over the period nestle has grown as one of the big company. Nestle USA is a part of nestle company‚ having seven business divisions: beverage‚ confection and snacks‚ food service‚ foreign trade‚ nutrition‚ prepared food and sales. Some of Its popular products in USA were: Alpo‚ Nescafe‚ Tasters choice
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Shouldice Hospital Limited A Brief History: Dr. Edward Earle Shouldice graduated from the University of Toronto in 1916. By 1940‚ Dr. Shouldice was operating a private medical and surgical practice‚ lecturing at the University of Toronto‚ and pursuing research work in areas of advancing medical knowledge. During World War II‚ he was called to serve on the Medical Examining Board. Dr. Shouldice‚ a major in the army‚ found that many young men willing to serve their country had to be denied enlistment
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Healing Hospital: A Daring Paradigm Introduction At a conference in 2012‚ Health Affairs Editor-in Chief Susan Dentzer affirmed‚ “It is well established now that one can in fact improve the quality of health care and reduce the costs at the same time” (Rickert‚ 2012). This is the principal concept of “patient centered care”. Health-care providers practicing patient centered care enhance not only patients’ medical outcomes‚ but increase patient satisfaction rates and improve the quality of the
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Hospitals are places of illness‚ suffering‚ and disease. They can also be places of compassion‚ loving‚ caring‚ and healing. A patient can go to different hospitals and they will receive the same treatment‚ but at some hospitals‚ patients feel better emotionally and physically after a stay‚ while some they feel worse emotionally and physically. This also holds true for different units at the same hospital. This is due to several factors‚ the main one being that some hospitals focus on mainly treating
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The crazy house‚ asylum‚ and jail‚ are all common names for the psychiatric hospital. Dating back to the medieval era‚ mental institutions have been around and they have each served their purpose; both good and bad. In Europe‚ London and England housed one hundred inmates in public asylums. Nowadays‚ these hospitals are given discreet names or are no longer in existence. Back then they had very harsh names such as Hospital for the Lunatics‚ and the Liverpool Lunatic Asylum. In the United States‚ Virginia
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