OBJECTIVES O C S • Describe different types yp of decisions and the decisionmaking process. • Assess how information systems support the activities of managers and management decision making making. • Demonstrate how decision-support systems (DSS) differ yp provide value to the business. from MIS and how they • Demonstrate how executive support systems (ESS) help senior managers make better decisions. • Evaluate the role of information systems in helping people working in a group make
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1 RESEARCH PAPER CUSTOMER PERCEPTIONS‚ EXPECTATIONS AND GAPS IN SERVICE QUALITY: AN EMPIRICAL STUDY OF CIVIL AVIATION INDUSTRY IN INDIA BY DR. MOHAMMED NAVED KHAN Senior Lecturer Department of Business Administration Faculty of Management Studies & Research Aligarh Muslim University Aligarh-202002 (UP) INDIA e-mail: mohdnavedkhan@gmail.com Ph: 0091571 2701184(R) Mobile : +919411800860 VIPPAN RAJ DUTT Doctoral Research Scholar (Corresponding author) Faculty of Management Studies and Research
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is a DSS? Describe its components. A system that is design to support decision making when problem is not structured. It helps user analyze but‚ but user must know how to deal with the problem‚ and how to use the result of the analysis. Components: Model Management Component-consist of both DSS model and Model Management System Data Management Component-store and maintain the information that you want DSS to use User Interface Management Component-allow you to communicate with the DSS 4
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providing managers with reports and often-online access to the organization’s current performance and historical records and primarily serve the functions of planning‚ controlling‚ and decision-making. Decision-Support System (DSS): also serve the management level or the organization. DSS help mangers make decisions that are unique‚ rapidly changing‚ and not easily specified in advance. Executive Support System (ESS): serve the strategic level of the organization. They address non-routine decisions requiring
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d) WaterFall Model e) E.R.Diagram 6 . List principles of system design. Also‚ differentiate between Top-down and Bottom- up design with the help of a suitable example. 7 . Differentiate between Decision Support System (DSS) and Expert System. Also‚ write the main characteristics of both. 8 . Suppose you are given a relation R= (A‚ B‚ C‚ D‚ E) with the following functional Dependencies: {BC! ADE‚ D! B}. a. Find all candidate keys. b. Identify
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of information and decision support in e-business changing and expanding? Why or why not? Yes‚ the form and use of information and decision support in e-business is changing and expanding. Certainly changes are taking place in traditional MIS‚ DSS‚ and EIS tools‚ and these changes are being driven by the rapid developments in end user computing and networking. Internet‚ Web browser‚ and related technologies‚ and the explosion of e-commerce activities are also causing rapid change. The growth
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1. WHY IS PARAMOUNT A TAKEOVER TARGET? Paramount is a potential merger target to Viacom and QVC for a few key reasons outlined below: Paramount & Viacom: (1) Synergy creation: The businesses of both companies are famous and highly complementary to each other. (2) Cost reduction: Paramount & Viacom both have economies of scale and are doing business in a similar industry. (3) Addition of enhanced and complementary distribution capabilities‚ which will significantly increase revenue. (4)
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overcoming the limitations of a standalone ERP system and thus‚ help the employees to make better decisions. Some of these technologies are: • Business Process Reengineering (BPR) • Management Information System (MIS) • Decision Support Systems ( DSS) • Executive Information Systems (EIS) • Data warehousing • Data Mining • On-line Analytical Processing (OLAP) • Supply Chain Management 1. Business Process Reengineering (BPR) • Business processes are: simply a set of activities that transform
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CYBER CRIME IN ITS VARIOUS FORMS kimmyarora33@gmail.com Abstract: This Paper is a review paper on the topic of Cybercrime and its forms. The paper describes very basic information about cybercrime. It includes introduction to cyber crime‚ its brief history‚ its types along with their brief description‚ today’s scenario regarding cybercrime and an introduction to cyber security as a weapon against cybercrime . The paper is best suited for those who want to understand what cybercrime exactly
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Tree (WinQSB) ………………………………...11 6. Decision Tree Analysis …………………………………..12 7. Explanation of Decision Tree…………………………….13 8. Sensitivity Analysis - Probability of Research Success …14 9. Sensitivity analysis - Selling price of DSS……………....15 10. Utility Decision Tree………………………………….....16 11. Decision Tree Analysis for Utility…………………….....17 12. Utility Graph ………………………………………….....18 13. EPVI……………………………………………………..19-20 14. Report to Manager ………………………………………21-23
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