Abstract This literature review explores more than 20 articles which report research conducted on Organizational Citizenship Behavior (OCB) and their predictors. Since the 1980s there has been a proliferation on research on this topic. The list of possible predictors/antecedents related to OCB is consequently extensive‚ including variables such as: perception of fairness‚ job satisfaction‚ organizational politics‚ organizational commitment‚ supportive leadership‚ personality‚ and the like. I will
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Joshua Harris Althea Johns Organizational Behavior October 21‚ 2012 Understanding Organizational Citizenship Behaviors Citizenship‚ most don’t normally associate this term with an organization like a business. Many would think of the word citizenship in terms of the country that you may live in. Some may even think of it more broadly then that. As in we are all citizens of this planet. But what is the opposite? Are there smaller citizenship classifications‚ and are they as important? Particularly
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CHALLENGES AND OPPORTUNITIES OF ORGANIZATIONAL BEHAVIOR 1. The creation of Q global village 2. Workforce diversity 3. Improving quality and productivity 4. Improving People skills 5. Management control to empowerment 6. Stability and flexibility 7. Improving ethical behavior. There are a lot of challenges and opportunities today for managers to use Organizational behavior concepts. The critical issues for which Organization behavior offers solutions are: 1. The creation of a global village The world
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“Why Conflict is Good-Stop Avoiding It!” To Study the positive aspect of organizational conflicts Abstract When we think of the word “conflict‚” do we generally picture shouting matches‚ anger‚ icy stares‚ or nerve-shattering stressful confrontations? Workplace issues that generates frequent expressions of emotion‚ frustration and anger is conflict. But not all conflict is bad! Conflict is always difficult‚ but it leads to growth and change‚ which is good. No one likes pain‚ but pain wakes
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Organizational Behavior Terminology and Concepts Francisca Alexander MGT/307 Organizational Behavior and Group Dynamics September 10‚ 2012 Dr. Chris Mendoza Organizational Behavior Terminology and Concepts An organization is a collection of individuals working to achieve a common purpose‚ and sharing their cultures and norms. Culture characterizes a work environment. Most people pay no attention to how culture affects their everyday behavior. People are one of the most important assets
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Positive Energy and Full Engagement Individuals activated by own physical‚ emotional‚ mental‚ and spiritual energy (not by needs) Stresses the role of energy recovery Equity Theory – Concerned with social processes that influence motivation and behavior Adam’s Theory of Inequity People are motivated when they find themselves in situations of inequity or unfairness To look for inequity‚ people consider their inputs and their outcomes Most people put forth adequate levels of motivation (effort)
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Organizational Behavior The study of people at work is generally referred to as the study of organizational behavior. This chapter will start by defining the term organizational behavior and briefly reviewing its origins. Organizational behavior is the systematic study of the actions and attitudes that people exhibit within organizations. Each person regularly uses intuition or our "gut feelings" in trying to explain phenomena. For example‚ a friend catches a cold and we’re quick to remind
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Case Study: The Rise of the Nice CEO 1. Do you think Sutton is wrong and that the contrasting fortunes‚ and penalties‚ of Nardelli‚ McNerney‚ and Immelt are coincidental? Why or why not? No‚ I don’t think Robert Sutton was wrong in his idea. To acquire good quality result‚ CEOs must able to consider their personality in the workplace. CEOs are the leaders of the company‚ but it doesn’t mean they can be cruel and too bossy to their rank and file employees. They should still show to their subordinates
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Case Incident 1 Albertsons work on employee attitude. Question No. 1 Explain the logic as to how Foreman’s 3-day course could positively influence Albertson’s profitability. Answer: The logic behind foreman’s exercise can easily be proven by the fact that when Ed Foreman joined “Albertson”‚ he provided motivation and attitude training which resulted in employees living their lives differently. Over the next 3 years the Europe division raked in annual profits of $100 million. Foreman’s 3 day
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Chapter 1 – The Fields of Organizational Behavior Levels of analysis Individuals (micro approach) Groups Organizations (macro approach) OB focuses on three interrelated levels of analysis (listed above). These three levels of analysis must be considered to comprehend fully the complex dynamics of behavior in organizations. Careful attention to all three levels of analysis is a central theme in modern OB. Micro Approach (Individuals) OB scientists are concerned with individual perceptions‚
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