Hong Kong International Airport (HKIA) is the main airport in Hong Kong; it is an important regional trans-shipment centre‚ passenger hub and gateway between the Mainland China and the rest of Asia. And HKIA is the primary hub for several domestic airlines‚ such as Cathay Pacific Airways‚ Dragonair‚ Hong Kong Express Airways‚ etc. Review the history‚ HKIA has won seven Skytrax World Airport Awards for customer satisfaction in just ten years (Skytrax‚ 2010)‚ the second busiest airport in the world
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Case Study: Penang Mutiara BACKGROUD OF THE STUDY Mutiara Beach Resort Penang heralds a new standard for Asian resort hotels. Located on a prime beachfront at Teluk Bahang‚ otherwise known as the ’glowing bay’‚ it nestles in 7.3 hectares (18 acres) of landscaped tropical greenery. All 438 of its spacious rooms enjoy sea and garden views. Here in this paradise of comfort and luxury‚ it has been claimed that nothing is unusual. The name Mutiara means ’pearl’ and is also a term of endearment
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Kuala Lumpur International Airport (KLIA) is one of Asia’s major aviation hubs and is a destination in itself. It is located at the top of the southern corridor of Peninsular Malaysia‚ bordering the states of Selangor and Negeri Sembilan. It is situated in the Sepang district‚ approximately 50 km from the capital city‚ Kuala Lumpur. This RM 9 billion airport was opened by his majesty‚ the Yang Di-Pertuan Agong Tuanku Jaafar on June 27‚ 1998. The airport which covers 10 000 hectares of land took less
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Management Case 1 Birmingham International Airport Operations Management Operations management is concerned with the design‚ planning‚ control and improvement of an organization’s resources and processes to produce goods or services for customers. Whether it is the provision of airport services‚ greetings cards‚ plastic buckets or holidays‚ operations managers will have been involved in the design‚ creation and delivery of those products or service each part of the airport – terminals‚ baggage handling
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™ Emergency Notification • Incident Management CASE STUDY Birmingham Airport A better way to manage complex 24x7 operations and respond to crises At a glance Birmingham‚ England Opened May 1939 Over 7‚500 employees 31 gates 79 departure gates 116 check-in desks 143 routes flown 50 airlines 2010 statistics: • 8‚577‚822 passengers • 95‚454 aircraft movements • 23‚815 tons / 21‚605 tonnes of cargo www.birminghamairport.co.uk “Since implementing the system‚ the time
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Topic: Trade exhibition: Hong Kong International Jewellery Show 2013 Consumer fair Canon ImagineNation 2012 Background: The Hong Kong International Jewellery Show 2013 held on 5-9th March. The organizer is Hong Kong Trade Development Council (HKTDC). HKTDC is a semi-governmental body which aims to create opportunities for Hong Kong companies and promote Hong Kong as a platform for doing business with China and throughout Asia. The Hong Kong International Jewellery Show is one of the events
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This essay will analyse two complex organisations; The New Zealand Police and The Auckland International Airport. The purpose and structure of both organisations will be discussed. Furthermore‚ two theories will provide a framework as to why both structures are effective. These two theories are Henry Fayol’s classical management theory and Max Webber’s bureaucratic theory. The communication challenges faced by both organisations and the aspects of leadership communication within both organisations
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RIX has one ATCT (Airport Traffic Control Tower). However there are employees who are working on the airfield who have to lead plains to their stop with light sticks this also is part of the air traffic‚ this part is made to avoid any accidents with other planes. Service scheduling Due to the fact that RIX is an international airport‚ the scheduling service depends on how many flights are arriving and departing in the day. That is why the employees have to be flexible. The check-in counter always
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Logan International Airport Case Study MGCR 472: Operation Management Executive Summary This report provides an analysis and evaluation of the current and prospective delay problems of Logan International Airport at Boston‚ Massachusetts. Method of analysis includes waiting line simulation and historical data tracking as well as response from both local community and Massport. Results of the data show that the major causes to delay are broken down in
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Denver International Airport Project Communication Plan A. General Information: Prepared by: Julie Danley Date: March 3‚ 2013 Authorized by: Peat Marwick Project Description (Summary): Design and build a new International Airport in Denver‚ Colorado. B. Stakeholder List: Stakeholder Name | Project Role | City and County Officials | Responsible for approving and funding the project | Engineering & Architecture Firms | Responsible for developing
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