RESEARCH PROPOSAL – EXAMPLE 1 Project Title Emotional Labour and Gender in the Hospitality Industry Research Context The idea that there is an ‘emotional’ aspect to work seems to have only gained academic credence in recent years. Hochschild (1983) originally introduced the concept of emotional labour in her study of flight attendants and bill collectors. Since then various researchers have subsequently expanded the topic to various different types of workers including teachers (Blackmore
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There are various methods parties can use to deal with emotions so that they have a constructive effect on conflict‚ rather than a destructive one. Anger management strategies are probably the ones most widely discussed in negotiation and mediation texts. These tactics include relaxation techniques‚ cognitive restructuring exercises‚ and communication and listening techniques. These tactics are supposed to give disputants a way to express their angry feelings without being destructive or causing
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Emotion in the workplace: The New Challenge for Managers Emotional Intelligence‚ In recent years‚ have become something of a hot topic in management. According to the authors‚ the aim of this article is to acquaint managers with intruiging new research that examines both emotional intelligence and the broader issue of emotion‚ which has shown to play a powerful role in workplace setting. The authors opened the article with a scenario concerning an employee‚ which unfortunately‚ probably presents
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Abstract This paper will discuss motivation and emotion. More specifically‚ it will inspect motivation‚ motives and other associated hypothetical perceptions. The topic of emotions will also be discussed along with the elements and components related to it as well as some of the theoretical positions. Motivation and Emotions Motivation Motivation involves thinking about why some things are done. Some questions to consider for example include the reason that students attend class‚ the reason
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It was July 12‚ 2005 when I heard the news that has forever changed my life. I was going to the Bowie City gymnasium as I did almost every day to play basketball‚ and start some pick-up games. When I arrived‚ started looking for my usual squad. I had my best friend Desmond Bowden playing the point‚ my friend Leon Willis playing the 3 guard‚ my other friend Kevin Baker playing the power forward‚ my main man Jeff Willis playing the center‚ and I played the 2 guard. Together we were unstoppable; we
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al (2010) defined emotions in the workplace as an external presentation of our personal experiences‚ meaning feelings are internal but emotions on the other side‚ can be intentionally influenced. Service organisations‚ even more than ordinary organisation‚ have to deal with a great deal of communication‚ with customers‚ suppliers and staff. For a long time ‚ communication was seen as mainly verbal but an undeniable amount relied in non-verbal and this is the product of emotions. To understand the
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The Consortium for Research on Emotional Intelligence in Organizations ( www.eiconsortium.org ) EI Framework 1 The Emotional Competence Framework SOURCES: This generic competence framework distills findings from: MOSAIC competencies for professional and administrative occupations (U.S. Office of Personnel Management); Spencer and Spencer‚ Competence at Work; and top performance and leadership competence studies published in Richard H. Rosier (ed.)‚ The Competency Model Handbook‚ Volumes
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Emotional intelligence (EI) refers to the ability to perceive‚ control and evaluate emotions. This is a big factor that comes along with growing up and forming relationships. People who do not have a strong emotional intelligence have a very hard time making relationships that last. When playing into a young adults life if this is not developed that young adult will be having a hard time being able to function in day to day tasks. This plays a major factor in the everyday lives of young adults just
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People can become famous for discovering something‚ acting‚ singing‚ dancing and many other things. Some of them become well-known during their life‚ the others after their death. There are many famous people all over the world and I want to discuss in these paragraphs their privacy life. The right of privacy is limited to people who are in a place that a person would reasonably expect to be private such as home‚ hotel room and even a telephone booth. People think they should be protected
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Emotional Intelligence EDUCATION 2: Facilitating Learning INSTRUCTOR: Mrs. Sheryl Ann Perciano Submitted By: Hazel P. Villegas Maria Dolores L. Comighod BEED- Content Course [ II-D ] Individuals have many similar characteristics but they too differ in many respects. One of these individual differences is the intellectual differences which also refers to the intelligence. Intelligence is the general capacity of a person to adjust consciously his thinking to a new requirement. It
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