the Report: Practical orientation and evaluation of banks performance is a part of the BBA program provided by University of Dhaka. The proposed topic is “Customer Service & Measuring Customer Satisfaction of One Bank”. This report is the requirement of the practical orientation. Bank is a service oriented organization. So the practical orientation has been made an integral part of the BBA degree requirement. In this regard I went to One Bank Limited to take a practical exposure of the activities
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Centre for Management Technology Knowledge Park I Gr. Noida Acknowledgements If words are considered to be signs of gratitude then let these words Convey the very same My sincere gratitude to ICICI BANK for providing me with an opportunity to work with BANK and giving necessary directions on doing this project to the best of my abilities. I am highly indebted to Mr.Remay Verma‚ Branch Manager and Mr. Ravi Parmar (RM) company project guide‚ who has provided me with
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No. 3. May 2013 Issue. Pp. 71 – 88 Performance Appraisal of Indian Public Sector Banks Parvesh Kumar Aspal * and Naresh Malhotra** The strength of economy of any country basically hinges on the strength and efficiency of financial system‚ which‚ in turn‚ depends upon a sound banking system. The regulators have recommended bank’s supervision through CAMEL rating model to assess the performance of banks‚ which is better than the earlier systems. The prime objective of CAMEL model of rating
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Bank Profile Established in 1994‚ ICICI Bank is today the second largest bank in India and among the top 150 in the world. In less than a decade‚ the bank has become a universal bank offering a well diversified portfolio of financial services. It currently has assets of over US$ 79 billion and a market capitalization of US$ 9 billion and services over 14 million customers through a network of about 950 branches‚ 3300 ATM’s and a 3200 seat call center (as of 2007). The hallmark of this exponential
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Questions 1. Why would a large and complex company like Boeing employ off-the-shelf application-specific software for accounting‚ human resources‚ supply chain management and other core business processes? And why do they choose to own‚ host and operate all of their own software rather than to for example outsource payroll to ADP Corporation or sales force management to Salesforce.com? a. Boeing probably uses off-the shelf application specific software for their core business processes
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problem in this case is that whether bank of America add the complicate app and add more new features or not. If they add the new complexity application‚ it could cost lot of money‚ and it could also give their users some negative effect. Like the case described “it is unclear if users were ready to sign up for mortgages or credit cards on their mobile phones.” BofA concerns about how the mobile banking affect their customers. Because behavioral factor is very important that made people to accept the
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2 64 Question 3 64 Question 4 64 Question 5 65 Question 6 65 Question 7. 65 Question 8. 65 Question 9 66 Question 10. 66 CAT 3: Written examination 1998 66 VCE REPORT 1999 68 CAT 3 1999 Case study The Keen Loan Company have branch offices in most cities and provide loans for people wanting to
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Balayong Summer Cup 2013 Girls Division: Green Team Captain: Khatlyn Tonog 1. Diane Venus Adame 2. Myzel Intia 3. Myla Intia 4. BJ Allyson Villanueva 5. Rachelle Ann Robles 6. Ronalyn Biscocho 7. Mylenne Robles 8. Jemariz Sandoval Muse: White Team Captain: N. Kalalo 1. Nad Kalalo 2. Alodia Kalalo 3. Emerald Chua 4. Manilyn Adia 5. Cristel Castilio 6. Ronalyn Magnaye 7. Elaine Magpantay 8. Rachelle Ann Robles Muse Boys Division:
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business‚ both with regard to the sales (“front end”) and service (“back end”) departments. Carol wonders whether a turnaround is possible. Auto World has been financially deteriorating for the past 18 months. The business has been losing money as a result of several factors‚ including‚ on the sales side‚ a decline in new car sales caused in part by rising interest rates‚ squeezed margins due to promotional activities‚ and rising fuel prices. Service revenues are below average compared to other similarly
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Abstract Have you ever wondered how not-for-profit organizations are not-for-profit? Or how not-for-profit organizations can operate at an accounting profit but still be considered a not-for-profit organization? Over the year’‚ not-for-profit organizations have had many changes in rules and regulations set forth for not-for-profit organizations to abide by. There are three major financial statements involved with not-for-profit organizations and one voluntary financial statement‚ plus four key governmental
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