Abstract Today the world has more and more of free flow of information leading to transfer of knowledge from a person or an organization to others. Whereas this invariably leads to faster development‚ it also impacts the competitive advantage held by the innovators of processes or technology. It has therefore become strategically important for one and all in business to understand the knowledge‚ processes and controls to effectively manage the system of sharing and transferring the information
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searching some matter about the Knowledge Management. I feel it is worth sharing with everybody IBM Knowledge Management Strategy Abstract IBM began serious measures to incorporate Knowledge Management in their business model in 1994. Since that time‚ they have employed managers devoted sole to KM‚ in their IBM Collaboration and Knowledge services. The result has been a great deal of IT initiatives for the purpose of sharing knowledge. IBM has software that can
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and knowledge. Learning processes furthermore require that the organization anticipates and attends to feedback‚ creates knowledge from that feedback‚ and takes action based on that knowledge. Relationships among people can be modeled as social networks in which network nodes represent people and network arcs represent relationships (e.g.‚ friendship‚ advice‚ supervisor-subordinate relations) that change over time. Social networks also form a resource for collaborative knowledge management: the
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Case Description Cablex Industries liked to be seen as itself a bastion of tradition. The original owner‚ Jagan‚ had maintained close control over the business for 25 years as it developed a number of cables for two wheelers. Until he retired in 1995‚ Jagan knew the names of every one of the 250 staff members and their families. He made all decisions about products‚ clients‚ and employment conditions‚ even signed every leave application. Jagan knew all dealers and major two wheeler manufacturers
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Case Assignment for MindTree Dan Wang (王丹) 12210690688 Q1．What are the key elements of MindTree’s approach to knowledge management? How effective are they? A: The key elements of MindTree’s Approach to KM includes: 1. The way MindTree foster and build social interactions within the company. From MindTree’s value system (CLASS)‚ the administrators have realized that employees are social creatures that wish to build and grow. Thus‚ they allow employees to self-organize into communities that focus
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26th May‚ 2011 3600 Knowledge Management Audit Report Student Name Page EXECUTIVE SUMMARY Hewlett Packard (HP) is a leading multinational organization providing products and services in many IT related technologies such as computer hardware and software‚ printers‚ scanners‚ storage devices etc. In 1995‚ the company decided to introduce knowledge management in its organization that will make its systems‚ processes‚ outcomes superior with organized and systematic knowledge handling and storage
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Definitions 3- Review of the learning Organization 4- Review of the Knowledge Management 1- Introduction Learning organizations are not simply the most fashionable or current management trend‚ they can provide work environments that are open to creative thought‚ and embrace the concept that solutions to ongoing work-related problems are available inside each and every one of us. All we must do is tap into the knowledge base‚ which gives us the "ability to think critically and creatively
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Customer knowledge management via social media: the case of Starbucks Alton Y.K Chua and Snehasish Banerjee Abstract Purpose – The purpose of this paper is to analyze the extent to which the use of social media can support customer knowledge management (CKM) in organizations relying on a traditional bricks-and-mortar business model. Design/methodology/approach – The paper uses a combination of qualitative case study and netnography on Starbucks‚ an international coffee house chain. Data retrieved
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in a holistic KM Approach. It is important to cover the entire life cycle of knowledge when we think of any Knowledge management initiative in an organization. And to do so we need to recognize the spiral nature of the knowledge and the interdependencies. The 2 types of KM approaches are Control:the organization monitors the KM database and the quality of content generated. Community:The communities of knowledge automatically filter out junk using peer reviews which is a more transparent process
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Journal of Knowledge Management Emerald Article: A critical review of knowledge management as a management tool Maria Mårtensson Article information: To cite this document: Maria Mårtensson‚ (2000)‚"A critical review of knowledge management as a management tool"‚ Journal of Knowledge Management‚ Vol. 4 Iss: 3 pp. 204 - 216 Permanent link to this document: http://dx.doi.org/10.1108/13673270010350002 Downloaded on: 23-04-2012 References: This document contains references to 78 other documents
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