CHAPTER ONE 1.0 INTRODUCTION The concept of training predates history; it is as old as man himself. The earliest man learnt to hunt and grow crops for his survival. One of the earliest types of training was on the job training (OJT)‚ which is still in wide use today China began training of her workers through conceptual case studies in the 5" century BC. Confucius presented problems to his students and asked them to contemplate possible solutions to those problems. The case study is still widely
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creativity. Communication in modern history has many important activities. Among these‚ it has a great role in resolving destructive conflict and increasing constructive conflict. Conflict often occurs due to the lack of opportunity‚ ability‚ or motivation to communicate effectively. As communication is essential to the communities of a given organization‚ especially for managers to coordinate the human and other
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Why managerial performance appraisals are ineffective: causes and lessons Clinton O. Longenecker Graduate School of Management‚ The University of Toledo‚ Toledo‚ OH‚ USA Claims that‚ in the quest for competitive advantage‚ modern organizations are making increasing demands on their change managers. Questions what organizations are doing to help managers develop the skills necessary to operate in a rapidly changing work environment. Suggests that systematic management development efforts at
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flexible leadership styles‚ motivation‚ empowerment‚ creativity and innovation to drive maximum performance. The core of leadership today is the art of mobilising and putting together the intellectual resources of all employees (i.e. skills‚ knowledge and experience) of the organisation to maximise productivity. Most organisations are experiencing the challenges of understanding that leadership styles do have a significant impact on performance and employee motivation. This study investigates
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actions. It had many researches mentioning how these drives affect employee motivation in organizations. One of them is the article “Employee Motivation: A powerful new model”‚ written by Nitin Nohria (the Richard P. Chapman Professor of Business Administration)‚ Boris Groysberg (an associate professor at Harvard Business School in Boston) and Linda-Eling Lee (a research director at the Center for Research on Corporate Performance in Cambridge‚ Massachusetts). This article was published in Harvard
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Leadership style‚ employee motivation and commitment: The study investigated the relationship between different leadership styles and employee motivation and commitment after a merger in a retail bank operating in an economically volatile environment. Data were collected from 121 employees (17 managers and 104 non-managerial) using three closed-ended questionnaires. Using measures of central tendency and correlation analyses‚ results indicated weak but significantly positive relationship between
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CASE #2 HR Performance Appraisal and Review at the Zoological Society of San Diego The Zoological Society of San Diego (ZSSD) was founded in 1916. It was a non-profit organization that operated the Zoo and two more organizations in San Diego. ZSSD employed around 2500-3000 people during each year. The employees working in the ZSSD comprised a diverse group ranging from world-renowned scientists to teenage food-service
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Using Balanced Scorecard for Subcontractor Performance Appraisal S. Thomas NG‚ Hong Kong‚ China Key words: Subcontractor performance‚ performance appraisal‚ balanced scorecard SUMMARY Several influential industry reports have pointed out that a decline in construction quality and productivity could be attributed to the performance of subcontractors who are entrusted to complete the actual works‚ yet subcontractor performance appraisal is a much neglected subject in construction. To facilitate
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Standard Chartered Bank is a British bank headquartered in London with operations in more than seventy countries. It operates a network of over 1‚700 branches and outlets (including subsidiaries‚ associates and joint ventures) and employs 73‚000 people. Despite its British base‚ it has few customers in the United Kingdom and 90% of its profits come from Asia‚ Africa‚ and the Middle East. Because the bank’s history is entwined with the development of the British Empire its operations lie predominantly
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Research on Employee Motivation in an Electronic Manufacturing Service (EMS) Company ABSTRACT Employee’s motivation is an essential variable in our rapid changing workplace because motivation is prove to help in increasing the commitment‚ productivity‚ effectiveness and efficiency of the employee. To be effective‚ manager need to understand what motivates within the context of the roles they
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