overall service quality in Standard Chartered bank‚ the top banking service provider in Bangladesh. This paper also tries to identify the gap between customers’ expectations and perceptions on the bank’s service quality. Finally‚ some suggestions have been offered to improve the service towards the customers by the authority of Standard Chartered Bank. Keywords: Service‚ Customer‚ Quality‚ Dimension & Bangladesh. Introduction: Standard Chartered Bank has a history of over 150 years in banking
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MAIN OBJECTIVE This project attempt to study the intricacies of the foreign exchange market. The main purpose of this study is to get a better idea and the comprehensive details of foreign exchange risk management. SUB OBJECTIVES To know about the various concept and technicalities in foreign exchange. To know the various functions of for ex market. To get the knowledge about the hedging tools used in foreign exchange. LIMITATIONS OF
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Study on Balanced Scorecard of Commercial Bank in Performance Management System Yansheng Zhang1‚ Longyi Li2 1‚2 South China University of Technology‚ Guangzhou‚ China 1 Zhang.ys01@mail.scut.edu.cn 2 lyli@scut.edu.cn Abstract—Performance management of commercial banks is an important aspect of banking business management. this paper makes study about how to use the Balanced Scorecard as a tool‚ which is applied to commercial banks performance management system‚ and points out that it breakthrough
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Assignment On Branding Bangladesh Course Code: MKT 202 Course title: Introduction to Marketing Submitted To: Omar Nasif Abdullah BBA Program‚ North South University‚ Dhaka Submitted by Abrar Khan ID: 1330663630 Section: 7 Date: 06/04/2014 BANGLADESH A LAND OF NATURE Introduction: Bangladesh is a country of natural beauty. She is blessed with endowment of almighty. A paper by Majbritt (2010) argues that the six
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The Overall Financial Activities Of Al-Arafah Islami Bank Ltd (AIBL)‚ Bangladesh Based on the study on 2010 Financial statement and business police IUBAT The Overall Financial activities of Al-Arafah Iislami Bank Ltd (AIBL)‚Bangladesh SUBMITTED TO: MD. MUSTAFIZUR RAHMAN Faculty of (CBA) BUS 201 SUBMITTAD BY: GROPE NAME: ONIKER PRANTOR NAME ID PROGRAM EMAIL CLASS ROLL ASADUZZAMAN RIDOY 10202081 BBA ADIBAZAMAN 10202085 BBA MOSIUR RAHMAN 10202068 BBA
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Banking Business: Banks are very old form of financial institution that channel excess funds from surplus unit to deficit unit in consideration of a price called Interest. Banking business definitely established on a relationship of Debtor-Creditor between the surplus unit called depositors and the bank and between the deficit unit called borrowers and the bank. Here‚ opportunity cost of money works as interest is considered the price of the credit. For the development of an economy‚ bank furnishes a huge
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BNP CALLS HARTAL IN RANGPUR FOR TOMORROW BNP will enforce a dawn-to-dusk hartal in Rangpur district on 1st Dec 13 demanding release of its Joint Secretary General Ruhul Kabir Rizvi Ahmed. Earlier‚ police arrested Rizvi from BNP’s central office in the capital early this morning. SHIBIR MAN KILLED IN JHENIDAH COP FIRING An activist of Islami Chhatra Shibir‚ student wing of Jamaat-e-Islami‚ was killed and five including three law enforcers were injured when police‚ after being attacked‚ opened
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Executive Summary Linde Bangladesh Limited (formerly BOC Bangladesh Limited) a multinational organization that has been present in the country for nearly 60 years with continuous expansion in operations and business‚ providing global solutions with a local outlook. With a modest appearance at the beginning‚ all the products of Linde Bangladesh Limited are now part and parcel of all the industrial and economic activities of the country. The selected topic of this internship report is “A Comprehensive
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Assignment Project is a catalog of human thought on life’s most important questions. We are enlarging the scope of our project and this site is currently under development. Bangladesh is a developing country. In Bangladesh project management is very crucial task in the government institution and government officials. In case of Bangladesh project procedures is very lengthy process. In this concern project planning and implementation is very lengthy because of cultural heritage manpower unavailability‚ unaware
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icrocredit in Bangladesh : Achievements and Challenges Dr. Salehuddin Ahmed Managing Driector Palli Karma - Sahayak Foundation (PKSF) Bangladesh. 1. Introduction In recent years‚ microcredit‚ in its wider dimension known as microfinance‚ has become a much f avoured intervention for poverty alleviation in the developing countries and least development countries. There is scarcely a poor country and development oriented donor agency (multilateral‚ bilateral and private) not involved
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