HRES 2170 Current Events Presentation Assignment & Marking Rubric Instructor – Peter Claghorn Team Member 1: __________________________ Presentation Date: _____________________ Team Member 2: __________________________ Team Member 3: __________________________ PLEASE NOTE: Presentations begin in class on September 25 – we will follow the roster posted on Bb and there will be no deferrals granted. If you need to change presentation
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Research and concepts An index method for measurement of customer satisfaction Ï Ingrid Fecikova  The author Ï Ingrid Fecikova is a Lecturer at the Technical University of  Koice‚ Slovakia. s Keywords Customer satisfaction‚ Measurement‚ Customer retention‚ Customer loyalty‚ Profit Abstract Customer satisfaction (CS) has become an important issue for commercial and public service organisations. Companies win or lose based on what percentage of their customers they can keep. Success is largely
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Dominique Meziere HCA 240 08/05/2012 Professor Keith Productivity Measurement Benchmarking is defined as the process of comparing the cost‚ cycle time‚ productivity‚ or quality of a specific process or method to another that is widely considered to be an industry standard or best practice (O’Neill‚ Dam‚ Gutbezahl‚ n.d.). Benchmarking is a great tool used to monitor productivity and profitability. A successful physical therapy department needs to be running efficiently in all areas‚ including
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This paper focuses on the actions of Charles J. Antonucci‚ Sr.‚ who contributed greatly to the failing of The Park Avenue Bank in New York. Unless otherwise noted‚ the facts of this case were learned in whole and in part from the complaint filed against Antonucci by Ricardo Velez‚ the Director of the Criminal Investigations Bureau of the New York State Banking Department. The Park Avenue Bank‚ so named because its headquarters were located at 460 Park Avenue in New York City‚ was founded in 1987
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Discuss how Intel changed ingredient-marketing history. What did it do so well in those initial marketing campaigns? In 1980s‚ Intel faced a problem to distinguish itself from the competitors and tried to convince consumers to pay more for its high performance products. By creating the ingredient-branding campaign‚ Intel mended the matter and made history in 1991. To become distinctive‚ it chose a name for its latest microprocessor introduction that could be trademarked‚ Pentium. The “Intel Inside” campaign
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Executive Summary Purinex is a drug discovery and development company based in Syracuse‚ New York. The company sought to commercialize therapeutic compounds based on Purine‚ which is useful in numerous biochemical processes and its intellectual portfolio of Purinex consists of more than 35 patents‚ pending and issued in the purine field. The company has a headcount of 14 and maintains a chemistry laboratory a few miles from its main office. The company’s target is to develop products that act
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Solution to the Case Study: “Levi Strauss’s Goes Global” Book: Organizational Theory‚ Design‚ and Change Fifth Edition Page 235 Gareth R. Jones Discussion Question 1 and 2 1. How does Levi Strauss take advantage of the global environment? 2. What structure does Levi Strauss use to implement its strategy? This case demonstrates how a company can pursue a transnational strategy and which organizational structure supports this strategy. “Levi Strauss”‚ the company under discussion
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In the mid-1990s the Lego Group was composed of 45 companies which disseminated Lego toys in 133 countries around the world‚ with estimated annual revenues of 2 billion approximately; this company is considered the fifth largest toy company in the world. The fabulous global success of Lego can be accredited to the inventiveness of the Lego System toys and to the cohesive advertising tactic of this organization. This company (Lego brand of toys) was formed in 1932 when Christiansen‚ a carpenter from
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as a performance measurement tool: an overview of its usage and sustainability TABLE OF CONTENTS A iti al a alysis of Bala ed “ o e a d as a pe fo a e easu e e t tool: a o e ie of its usage a d sustai a ility TOPICS LETTER OF TRANSMITTAL DECLARATOIN ACKNOWLEDGEMENT ABSTRACT CHAPTER ONE CHAPTER TWO CHAPTER THREE CHAPTER FOUR INTRODUCTION PAGE i ii iii iv-v 4-7 1.1 Background of the study 1.2 Objective of the study 1.3 Scope of the study 1.4
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ASSIGNMENT 2: PRADA Refer to the HBS case "Prada: To IPO or Not to IPO" and answer the questions below. Note: Complete the related textbook chapters (RWJJ Chapters 14‚ 15 & 19) before attempting this case. WHAT IS THE PROBLEM SAID TO BE FACING PRADA? Prada got some financial trouble. First‚ Prada failed for several times to IPO due to various reasons like SARS‚ financial crisis‚ etc. Second‚ because of the long-term debt maturing in one year‚ Prada needed to raise more than 1 billion euros
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