Kelly Hrupa 5th semester IHM E 20112013 submitted to the Department of International Hospitality Management in accordance with the requirements for the PBA degree No. of characters (excl. title page‚ table of contents and list of references): 11883 No. of characters (incl. title page‚ table of contents and list of references): 14472 Signature: January 2012 Table of Contents SUSTAINABLE HOSPITALITY.........................................................................................
Premium Sustainability Sustainable development
Introduction to Hospitality Industry The hospitality industry is part of a larger enterprise known as the travel and tourism industry. It is one of the oldest industries in the world. In early days‚ traders‚ explorers‚ missionaries and pilgrims needed a break in their journeys requiring food‚ shelter and rest. People opened their homes and kitchens to these weary travellers‚ and an industry was born. Although accommodation today is varied and their services have changed and expanded over the
Premium Hotel Marketing Customer service
5 1.1 Definition of hospitality industry and its workforce 5 1.2 Definition of employment turnover‚ reasons and solutions 7 1.3 Employment turnover in hospitality industry 9 1.4 Hanoi’s hospitality and its employment turnover status 10 Chapter 2: Findings from interviews- a case study of 1911 13 2.1 Status of high staff turnover in Hanoi’s hospitality industry 13 2.2 The reasons of high turnover 15 2.3 The solutions to solve the problem of high turnover in Hospitality in Hanoi 18 Conclusion
Premium Management Strategic management Marketing
AND HOSPITALITY INDUSTRY Abstract Information Communication Technologies (ICTs) have revolutionised the travel industry in the last decade. eTourism reflects the digitalisation of all processes and value chains in the tourism‚ travel‚ hospitality and catering industries. It emerges as a term describing the entire range of applications of ICTs on tourism and the implications for the tourism value chain. Major opportunities and challenges have emerged and need to be addressed by all industry players
Premium Tourism Hotel Computer reservations system
The hospitality industry is exceptionally assorted and worldwide. They might be physiological prudent social and mental (fulfilment of necessities identifying with self-regard‚ status and security.Hospitality items incorporate: convenience‚ transportation‚ voyage operators‚ servicees‚ taxi drivers‚ merchants‚ stimulation‚ nourishment and refreshments‚ emporiums and shopping arcades etc.(Andrews‚2007) The hospitality industry in India is a 3.5 trillion dollar service segment within the worldwide
Premium Hotel Hospitality industry
UNLV Theses/Dissertations/Professional Papers/Capstones 10-1-2008 An Overview of change management in the hospitality industry Jennifer Lee University of Nevada‚ Las Vegas Repository Citation Lee‚ Jennifer‚ "An Overview of change management in the hospitality industry" (2008). UNLV Theses/Dissertations/Professional Papers/Capstones. Paper 547. http://digitalscholarship.unlv.edu/thesesdissertations/547 This Professional
Premium Management Scientific method Research
UNDERSTAND THE CURRENT STRUCTURE OF THE HOSPITALITY INDUSTRY 1. Demonstrate the diversity of the hospitality industry explaining how it has achieved its current complexity‚ scale and scope. The hospitality industry has a lot of different sectors. It is commonly split into the 14 different sectors. Hospitality Services Tourist‚ Tourism Hotels Self Catering
Premium Hotel Hospitality industry
Current skill gaps in the Hospitality Industry The main objectives of the assignment is directed towards determining impact of skill gaps on the UK hospitality industry and on the services provided by the entire industry. To be able to address this objective‚ the researcher would recognize the present recruitment strategies of the hotel‚ as literature shows that hospitality industry is having a lot of problems in their internal and external recruitment strategies. Also‚ the assignment shall discuss
Premium Hotel Hospitality industry
using Personal Protective Equipment (PPE) in the prevention and control of infections The learner can: 4. state current relevant regulations and legislation relating to PPE 5. describe employees’ responsibilities regarding the use of PPE 6. describe employers’ responsibilities regarding the use of PPE 7. describe the correct practice in the application and removal of PPE 8. describe the correct procedure for disposal of used PPE. Outcome 6 Understand the importance of good personal hygiene
Premium Personal protective equipment Hygiene Risk
Dental hygiene is a dynamic and challenging career that offers team work‚ personal growth‚ fulfillment and extraordinary benefits‚ and it is the perfect career for me. Good qualities for a dental hygienist are compassion and enjoying caring for people; two qualities that fit my personality. I love the thought of knowing I can have a positive impact on a person’s health. I have worked as a dental assistant the majority of my working years‚ so I understand what it takes to become a dental hygienist
Premium Health care Dental hygienist Dentistry