ABSTRACT This study was designed to assess the customer satisfaction in Loreland Farm Resort in terms of their service with their guests. This research aims to develop and enhance the service and avoid complaints in Loreland Farm Resort. It also aims to know the demographic profile of the respondents wherein they can identify the majority type of respondent (e.g. gender‚ age‚ location‚ occupation‚ reservation type and knowing the resort). The researchers provided questionnaires for the guests
Premium Customer Customer service Customer satisfaction
opinion and Satisfaction level of Mobile Services of BSNL in East Godavari District‚ researchtitled“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SERVICES IN RAJAHMUNDRY REGION”has been conducted. 1.2 Importance of the Study In today’s competitive business world and challenging economy‚ retaining your customer base is critical to your success. If you don’t give your customers some good reasons to stay‚ your competitors will give them a reason to leave. Customer retention and satisfaction drive profits
Premium Customer Service Customer service
THE EFFECT OF AGE AND MARITAL STATUS ON THE JOB SATISFACTION OF UNIVERSITY TEACHERS [pic] Submitted By: Solomon Fernando Gomez Muhammad Imran Malik Ph.D. Scholar. Submitted To: Dr. Nadeem Safwan Foundation University Institute of Management and Computer Sciences Rawalpindi. The Effect of Age and Marital Status on the Job Satisfaction of University Teachers Abstract This study has been conducted with a view to see the level of job satisfaction among the married and unmarried‚ university teachers
Premium University Job satisfaction Employment
Linear Programming: Using the Excel Solver Outline: We will use Microsoft Excel Solver to solve the four LP examples discussed in last class. 1. The Product Mix Example The Outdoor Furniture Corporation manufactures two products: benches and picnic tables for use in yards and parks. The firm has two main resources: its carpenters (labor) and a supply of redwood for use in the furniture. During the next production period‚ 1200 hours of manpower are available under a union agreement. The firm
Premium Spreadsheet Optimization Linear programming
supports movements of people and goods by various modes. Efficient‚ economical‚ and safe transportation is critical to a society in meeting its goals toward economic progress‚ social welfare‚ and emergency preparedness. Given the everincreasing personal and commercial travel demands vis-à-vis limited resources‚ changes in public expectations‚ and extraordinary advances in technology‚ the task of providing transportation services becomes more critical than ever. The main goals for transportation
Premium Customer satisfaction Road
A STUDY OF THE RELATIONSHIP BETWEEN ABSENTEEISM AND JOB SATISFACTION ABSTRACT Absenteeism - employees not showing up for work when scheduled is a major problem for organizations. Absenteeism is a habitual pattern of absence from a duty or obligation. Traditionally‚ absenteeism has been viewed as an indicator of poor individual performance‚ as well as a breach of an implicit contract between employee and employer As competitiveness of companies increases and fierce cost reduction applied to
Premium Job satisfaction
CUSTOMER SATISFACTION ON THE PRACTICES OF THE HOTELS/INNS AND RESORTS IN THE FIRST DISTRICT OF ILOCOS SUR A Thesis Proposal Presented to The Faculty of Graduate School University of Northern Philippines Vigan City In Partial Fulfillment of the Requirements for the Degree Master of Business Administration By: VIVENCIO C. PERALTA JR. 2011-2012 CHAPTER 1 THE PROBLEM Introduction Throughout history
Premium Customer Service system Service
Measurement of Consumer Satisfaction of Credit Card Users Mohammad Nazmul Huq Lecturer‚ Department of Business Administration‚ Stamford University Bangladesh. Ishrat Jahan Tania Lecturer‚ Department of Business Administration‚ Stamford University Bangladesh. Measurement of Consumer Satisfaction of Credit Card Users Abstract: Success of any organization largely depends on how well and effectively the organization can serve its customer. Always perception can’t help a company to
Premium Credit card Customer Customer satisfaction
The current issue and full text archive of this journal is available at www.emeraldinsight.com/0954-478X.htm TQM 18‚5 The development of an employee satisfaction model for higher education Shun-Hsing Chen Department of Industrial Engineering‚ Chung-Yuan University‚ Chung-Li‚ Taiwan‚ Republic of China and Department of Industrial Engineering and Management‚ Chin-Min Institute of Technology‚ Chung-Li‚ Taiwan‚ Republic of China 484 Ching-Chow Yang and Jiun-Yan Shiau Department of Industrial
Premium Higher education Management Job satisfaction
An Analysis of customer satisfaction and its financial impact on the organization Introduction to Chapter;: All organizations aligned to providing a good or service to a customer This chapter will see to outlin Background Every organization deals with the customers at some level‚ despite what the inner workings are composed of; the absolute end result is satisfying the customer each and every time that he or she uses the good or service that is being offered by the organization. Every contact
Premium Customer service Accounts payable Customer