BHUBANESWAR Assignment On Emotional Intelligence Submitted to Dr. Sasmit Patra Professor Xavier Institute of Management -Submitted By Neerav Saluja U113041‚ SEC-A‚ PGDM 2013-15 Emotional Intelligence Introduction Emotional Intelligence can be attributed to bringing the fields of emotions and intelligence together and using this co-existential information to socialize effectively with people around you. Over the years‚ a lot has been tried to express about emotional intelligence and Peter
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202 Principles of personal development Task A List 2 standards for the following: Confidentiality and sharing information: Data Protection act 1998 Not to discus personal information about a member of staff/resident with another member of staff or resident Equality and diversity Sex discrimination act 1975 Equal pay act Health and safety Regular manual handling training Heath and safety at work act 1974 Personal development On-going training Care Standards Act 2000 Safeguarding
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On-the-Job Training for Emotional Competence During the early stages of their careers‚ leaders tend to focus on developing their technical and analytical skills‚ paying little attention to their capacity to recognize and manage their own emotions and those of others. This can hurt them later in their careers. But emotional competence can be nurtured‚ and although formal programs are a good starting point‚ learning from everyday opportunities at work is most effective. F or leaders‚ success
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YourGAPSGrid Name: Where are you now Where are you going? Abilities I have a lot of scope for improvement. I have a lot of potential both professionally and in the personal space - I need to tap it. My asthetic sense‚ candor and imagination help me stand out in a crowd and I need to fine tune these skills. Given my high sensitivity to stress‚ I tend to get very irritable and frustrated during high pressure scenarios. I am exteremly disorganized and this has really harmed me all
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Core 31 2.1 How children & young people’s development is influenced by personal factors There are many influences which can affect a child’s development‚ personal factors include influences before and at birth‚ health status and disabilities‚ sensory impairments and learning difficulties. Genetics affect a child’s development at conception where the sperm and egg determine sex‚ height and eye colour. If the genetics are faulty this can affect the child’s health and development. During pregnancy
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Emotional Intelligence in Leadership Benjamin J. White Embry Riddle Aeronautical University Abstract This paper explores the concept of emotional intelligence and the effects on leadership. The articles discussed in the paper analyzed the different array of qualities in emotional intelligence towards leadership. Emotional intelligence is a way of behaving and acting towards situations and people. Leadership styles must adapt to the situations and exhibit empathy at times to support the perception
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Journal of Managerial Psychology Emotional dissonance in call centre work Jürgen Wegge Rolf Van Dick Christiane von Bernstorff Article information: Downloaded by UNIVERSITY OF ESSEX At 16:41 03 February 2015 (PT) To cite this document: Jürgen Wegge Rolf Van Dick Christiane von Bernstorff‚ (2010)‚"Emotional dissonance in call centre work"‚ Journal of Managerial Psychology‚ Vol. 25 Iss 6 pp. 596 - 619 Permanent link to this document: http://dx.doi.org/10.1108/02683941011056950 Downloaded on: 03
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client to see if anything has changed since I have last been in there. I am responsible in making sure all my clients are looked after to a brilliant standard ensuring they are always happy with the care I provide for them‚ keeping them clean by doing personal care and assisting with needs if they need help such as‚ getting dressed‚ brushing teeth and combing hair treating the individual with respect and keeping their dignity at all times‚ ensuring they are eating and drinking properly and getting enough
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essential for fostering children and young people Standard 2: Understand your role as a foster carer Standard 3: Understand health and safety and safer caring Standard 4: Know how to communicate effectively Standard 5: Understand the development of children and young people Standard 6: Keep children and young people safe from harm Standard 7: Develop yourself Standard 1: Understand the principles and values essential for fostering children and young people
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Learning Styles Self-Assessment Questionnaire The Learning Cycle The Learning Process Effective training and development depends upon understanding and applying the adult learning process. Traditionally learning has been synonymous with listening and watching‚ increasingly it has been found that individuals have a higher retention level if they have been actively involved in the process. This approach is likely to have involved discussing problems‚ thinking of solutions and practising
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